5501 Carnegie Blvd, Charlotte, North Carolina USA 28209

Explore the world, with confidence.

At Renaissance Charlotte SouthPark Hotel, we know that travel is an opportunity to pursue your curiosity with confidence and ease.

We've got you covered, especially considering the current circumstances surrounding the COVID-19 pandemic.

As part of Marriott International's family of brands, we have implemented a multi-pronged approach to meet the health and safety requirements of our "Commitment to Clean" standards.

We wanted to outline a few of the changes and enhancements you should expect during your stay - including changes to our amenities, services and facilities.

Here is what you can expect when you're with us.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
The safety of our guests and associates is a top priority. As guidance regarding face coverings and vaccination verification varies by local jurisdiction and may change, guests should review public information websites for the most up-to-date guidance for your destination, as well as the hotel-specific sections below and US and Canada Travel Advisories | Marriott Bonvoy™ before traveling. Fully vaccinated guests are no longer required to wear face coverings or social distance in indoor or outdoor areas of the hotel, unless required by local law.
Signage throughout our hotels to remind guests to maintain social distancing, occupancy limits and seating capacities reductions in our restaurants in compliance with local and state mandates, and partitions installed at front desks and food and beverage service lines.

Mobile check-in and key, service requests, and room service orders delivered right to your door via the Marriott Bonvoy™ mobile app.

No valet service is currently available for parking.

In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:


  • Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators, and escalators as well as provided more hand sanitizing stations.
  • Personal Protective Equipment (PPE): Staff members will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities. Guests are welcome to wear personal face coverings.
  • Electrostatic Spraying: We're utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols.

Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will not provide housekeeping automatically every day. If you wish to receive daily housekeeping refresh service, please let us our guest services team know. We will be happy to make schedule service according to your preferences. Please note that if you are staying with us a bit longer, we will automatically clean your guest room after every 6th night.

We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications we have made include:


  • Fitness Center: Open 24 hours a day 7 days a week
  • Indoor Pool: Open (check with the hotel for hours of operation)
  • Concierge Lounge:
    • Open 24 hours a day 7 days a week for snacks and refreshments
    • Complimentary breakfast in served in the lounge Monday through Friday and weekends in the R Café
  • R Café open daily from 6:30am -1:30 pm

  • R Bar

    • Monday - Saturday: 5:00 pm -11:00 pm

    • Sunday:  5:00 pm - 10:00 pm

  • Governor's Grill

    • Daily 6:30 am - 1:30 pm  

    • Monday - Saturday: 5:00 pm -11:00 pm

    • Sunday:  5:00 pm - 10:00 pm

  • Concierge Lounge

    • Open 24 hours a day 7 days a week for snacks and refreshments
    • Complimentary breakfast is served seven dates a week (6:30am - 9:30am)
    • Simply book a guest room type labeled "Club Lounge Access" and enjoy all the benefits the Club Lounge has to offer

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:


  • Mobile Check-In/Check-Out. Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key. Forgo the front desk altogether and go straight to your guest room.
  • Mobile Dining. Order your private, in-room dining through the app.
  • Mobile Guest Requests. Connect with us via the app to request items you would like delivered to your guest room.


Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:


  • Breakfast: Lounge Open with snacks and refreshments Mon-Fri with $25 breakfast credit given to qualified elite members in place of continental breakfast benefit. 
  • Concierge Lounge: Closed Friday afternoon thru Sunday Morning. Open for grab and go snacks and refreshments with breakfast benefits honored in the R-Cafe.
  • Welcome Gift: Current offer 1,000 extra points if they are Platinum level and above and 500 extra points if they are Gold Level.
  • Late Check-Out: Gold Elite members: -Until 2pm if available on day of departure. Platinum & above: until 4pm when requested.
  • Mobile Check-In/Check-Out: Yes
  • Mobile Key: Yes
  • Mobile Dining: No
  • Mobile Guest Requests: Yes