310 S. High Street, Columbus, Ohio USA 43215

Stay Well and together we can rise.

Westin is a place where you don't just get up, you rise. And now, more than ever, we want you do rise with confidence.

As part of Marriott International's family of brands, we have implemented a multi-pronged approach to meet the health and safety requirements of our "Commitment to Clean" standards.
Here are some of the key changes you can expect from your stay at Westin.

For a restorative and fulfilling stay, we want to provide you with all the details regarding changes to our services, amenities and facilities during this time.

Find your balance. Your Westin team is here to help you be your best.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations and wearing a face covering - which is required - whenever you're in public areas of the hotel. We do appreciate your support and understanding. We remind you also to practice social distancing, staying at least 6 feet or 2 meters from other guests and hotel associates
Signage throughout our hotel reminding guests to maintain social distancing, occupancy limits and seating capacities in compliance with local and state mandates with partitions installed at the front desk. Sanitizer stations installed in strategic locations of our public areas at the property.

In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in our guestrooms to include the following:

 

  • Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators, and frequent touch point areas including all handles and buttons.
  • Personal Protective Equipment (PPE): Staff members are wearing PPE (face coverings, gloves, etc.) based on the activities they are performing and on direction of our local authorities. Guests are required to wear personal face coverings.
  • Electrostatic Spraying: We are utilizing enhanced technologies, including electrostatic sprayers with hospital grade disinfectants to support our already rigorous cleanliness protocols.

Room Amenities

In-room coffee makers are not currently available, but guests can request non-contact coffee delivery. Disinfectant wipes are available in the room for every arriving guest as well as upon request.

Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will not provide housekeeping automatically every day. If you wish to receive daily housekeeping refresh service, please let us our guest services team know. We will be happy to make schedule service according to your preferences. Please note that if you are staying with us a bit longer, we will automatically clean your guest room after every 6th night.
We are committed to making amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing.
We offer grab and go offering from the Front Desk for our hotel guests. Our Food and Beverage outlets are currently closed.
Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.


Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

  • Mobile Check-In/Check-Out. Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key. Forgo the front desk altogether and go straight to your guest room
  • Mobile Dining. Order your private, in-room dining through the app.
  • Mobile Guest Requests. Connect with us via the app to request items you would like delivered to your guest room.

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Not a Marriott Bonvoy member? Enroll here.



Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

 

  • Breakfast: Grab and Go
  • Lounge Access: N/A
  • Welcome Gift: N/A
  • Late Check-Out: Yes
  • Mobile Check-In/Check-Out: Yes
  • Mobile Guest Requests: Yes