108 Chang Klan Road, Chiang Mai, Thailand 50100

Explore the World With Confidence

At Le Méridien Chiang Mai, we know that travel is an opportunity to pursue your curiosity with confidence and ease.

We've got you covered, especially considering the current circumstances surrounding the COVID-19 pandemic.

As part of Marriott International's family of brands, we have implemented a multi-pronged approach to meet the health and safety requirements of our "Commitment to Clean" standards.

We wanted to outline a few of the changes and enhancements you should expect during your stay - including changes to our amenities, services and facilities.

Here is what you can expect when you're with us.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations, practicing social distancing (staying at least 6 feet or 2 meters from other guests and hotel associates), and wearing face coverings whenever you're in public areas of the hotel. We do appreciate your support and understanding.
Maintaining safe social distance is one of the most important measures we can all take to reduce unnecessary contact. Signage throughout our hotels to remind guests to maintain social distancing, occupancy limits and seating capacities reductions in our restaurants in compliance with local and state mandates. Marriott Bonvoy members can use the Marriott Bonvoy App to take advantage of contactless options.
In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators, and escalators as well as provided more hand sanitizing stations.

Personal Protective Equipment (PPE): Staff members will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities. Guests are required to wear personal face coverings in all public areas of the hotel.

Room Amenities:
  • In-room coffee makers are not currently available, but guests can request contactless coffee delivery
  • Disinfectant wipes are available in the room for every arriving guest as well as upon request


Every guest room is thoroughly cleaned and disinfected prior to your arrival. We will provide housekeeping cleaning services after your third night with us and while you are away from the room. If you'd like to receive additional daily cleaning, simply let our team know and we will gladly take care of it.

We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications we have made include:
 

  • Fitness Center: Open 24-hour for in-house guests and from 07.00 - 22.00 hrs for outside guests. We clean every exercise equipment every time after any guests' usage and encourage guests to additionally self-wipe down equipment before usage
  • Spa: Open from 10.00 - 22.00 hrs. Contactless spa menu via QR code is available and only 1 guest per treatment room is allowed.
  • Lounges: temporarily moved to lobby area, 1st Floor, face masks required for entry.

To align our hospitality service and operation with government's guidelines, we closely monitor the direction from the local health departments regarding health and safety measures, cleaning and social distancing procedures, as well as personal protective equipment.

 

You'll notice several enhancements to our cleaning practices throughout our restaurants and bars, including venue check-in and temperature screening, social distancing signages, hand sanitizer stations, associates wearing personal protective equipment, table spacing to support social distancing, and tables and chairs cleaning with disinfectant between each guest's use. To maintain safe social distance, digital menu via QR code and contactless payment via EDC QR code and Alipay are available. 

 

  • Latest Recipe: Open daily for breakfast buffet from 06:00 - 10:30 hrs.  
  • Favola: Open daily for lunch and dinner, a la carte, from 11:00 - 23:00 hrs. Sunday Brunch from 11:30 - 15:30 hrs. every Sunday
  • Latitude 18:  Open daily from 06:00 - 24:00 
  • Plunge pool bar: Open daily from 09:00 - 19:00 hrs. 

 

For food safety, our Culinary team conducts weekly digital food hygiene self-audits. Culinary or Stewarding associates sanitize in between preparations or every two hours to ensure cleanliness standards.

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative. Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

 
  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you have departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room.
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.
 

Not a Marriott Bonvoy member? Enroll here.



Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

 

  • Breakfast: Only Platinum Elite, Titanium Elite, Ambassador Elite can select to have breakfast as an option for the welcome gift.
  • Lounge Access: Only Platinum Elite, Titanium Elite, Ambassador Elite receive lounge access and benefits during their stay.
  • Welcome Gift: Only Platinum Elite, Titanium Elite, Ambassador Elite will be able to select their choice of welcome gift
  • Late Check-Out: Silver Elite and Gold Elite can late check-out at 14.00 hrs. Platinum Elite, Titanium Elite, Ambassador Elite can late check out at 16:00 hrs.
  • Mobile Check-In/Check-Out: All members
  • Mobile Key: Not applicable
  • Mobile Dining: Not applicable
  • Mobile Guest Requests: All members
At our meeting spaces, we have increased the frequency of cleaning and disinfection as well as maintain safe social distance, including venue check-in and temperature screening, social distancing signages, hand sanitizer stations, associates wearing personal protective equipment, reducing seating capacity, consulting with each meeting planner to review and align on expected social distancing practices and safety measures, or providing Live/Virtual Hybrid Meetings through live streaming capabilities.