Via Antonello da Messina 45, Catania, Italy 95021

Rest Assured

At Four Points by Sheraton Catania Hotel & Conference Center, we live by the Golden Rule. Treating others like we'd like to be treated. It has always been our guiding principle.

That passion holds true now more than ever. As part of Marriott International's family of brands, we have implemented a multi-pronged approach to meet the health and safety requirements of our "Commitment to Clean" standards. These new protocols and elevated practices ensure high standards of cleanliness with a continued passion for service.

Taking great care of you starts with letting you know what to expect during your stay. Here are some of the steps we are taking and changes we have made to our amenities, services and facilities during your stay at Four Points by Sheraton Catania Hotel & Conference Center.

Let us introduce you to what to expect.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations, practicing social distancing (staying at least 6 feet or 2 meters from other guests and hotel associates), and wearing face coverings whenever you're in public areas of the hotel. We do appreciate your support and understanding.
The staff at the Front desk welcome our guests wearing masks and behind spacing columns and glass protectors. Our staff members are aware and trained of Covid-19 virus transmission and able to provide information to our guests. At the entrance, signs invite guests to frequently wash hands, sanitize products available in common areas, avoid hugs, handshakes and direct physical contact, sneeze or cough between in the elbow, maintain a safety distance and avoid the mixed use of bottles and glasses and direct contact of eyes, nose and mouth.
  • We have reinforced our sanitation services in all public areas and pay special attention to cleaning "high-frequency touch points" such as door handles and elevator knobs. The cleaning of all common areas is carried out with 70% alcohol-based sanitizing products.
  • We have removed all paper materials from public areas, hotel outlets and guest rooms.
  • Face masks are required for both guests and staff in public areas. Hand sanitizer are available to guests & staff. We have also made doctors available 24/7.
  • We kindly ask our guests to use our elevators one at time or per household.
  • Rooms are being thoroughly cleaned and disinfected between stays of our guests.
  • Once arrived at the rooms, the seal at the door will indicate that the room has been sanitized with ozone. All linens are sanitized in high-temperature wash. We have made minibar refill upon request.

Every guest room is thoroughly cleaned and disinfected prior to your arrival. We will provide housekeeping cleaning services after your third night with us and while you are away from the room. 
  • Fitness Center: Maximum capacity at the same time 3 people. The gel sanitizer is available to all guests at the entrance
  • SPA: Wellness area is available for private use only by reservation. Treatments, massages and aesthetic services are available during opening hours and upon reservation (24h before).
  • POOL & SEADECK: In order to ensure safety and adequate spacing between the sunbeds, from June to September additional charges will be applied for the use of pool and seadeck. We suggest to reserve your sunbed at least 1 week before arriving.

We have implemented social distancing through guest seating (1.0 mt spacing between each table). Restaurant associates regularly disinfect tables, counters, surfaces etc., after each use and make sure each outlet is properly aired.

We've suspended buffet and enhanced hygiene measures by making hand sanitizers available in the restaurant area.

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.


Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier.
  • The cleaning of our meeting rooms is carried out with 70% alcohol-based sanitizing products.
  • The conditioning in our meeting rooms takes place via AHU (Air Handling Unit) with external draft (non-recirculation). The AHU channels are cyclically sanitized by ozone treatment by a certified company.
  • In meeting rooms with air recirculation system, the filters are regularly treated with sanitizing products.
  • Sanitizing gel is available to all guests at the entrance of each meeting room. Sanitizing wipes are available in case of mixed use of microphones.
  • Social distancing (1 mt.) is guaranteed in each meeting room.
  • Furthermore - in compliance with the Italian Prime Minister guidelines relating to the prevention of Covid-19 - we request our meeting organizers to register all participants and keep the list of names - with related contacts - available for 14 days from the date of the event and to only allow registered participants to enter the meeting rooms. We also recommend organizers to make sure that all participants and assistance staff wear face masks, observe social distancing and often sanitize any used equipment (microphones, laptops, slide advances, etc.) for the entire duration of the event.