Via Antonello da Messina 45, Catania, Italy 95021

Rest Assured

At Four Points by Sheraton Catania Hotel & Conference Center, we live by the Golden Rule. Treating others like we'd like to be treated. It has always been our guiding principle.

That passion holds true now more than ever. As part of Marriott International's family of brands, we have implemented a multi-pronged approach to meet the health and safety requirements of our "Commitment to Clean" standards. These new protocols and elevated practices ensure high standards of cleanliness with a continued passion for service.

Taking great care of you starts with letting you know what to expect during your stay. Here are some of the steps we are taking and changes we have made to our amenities, services and facilities during your stay at Four Points by Sheraton Catania Hotel & Conference Center.

Let us introduce you to what to expect.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations, practicing social distancing and wearing face coverings whenever you're in indoor public areas of the hotel. We do appreciate your support and understanding.

NEW! As per local regulation COVID-19 green pass will be required to use restaurant, wellness area, gym, shuttle bus and conference center. It will provide proof that the holder has either received at least one dose of the vaccine, has recovered from the virus or tested negative in the previous 48 hours.

The staff at the Front desk welcome our guests wearing masks and behind spacing columns and glass protectors.
Our staff members are aware and trained of Covid-19 virus transmission and able to provide information to our guests.
At the entrance, signs invite guests to frequently wash hands, sanitize products available in common areas, avoid hugs, handshakes and direct physical contact, sneeze or cough between in the elbow, maintain a safety distance and avoid the mixed use of bottles and glasses and direct contact of eyes, nose and mouth.

  • We have reinforced our sanitation services in all public areas and pay special attention to cleaning "high-frequency touch points" such as door handles and elevator knobs. The cleaning of all common areas is carried out with 70% alcohol-based sanitizing products.
  • Face masks are required for both guests and staff in the indoor public areas.
  • Hand sanitizer and body temperature control system are available to guests and staff. 
  • We kindly ask our guests to use our elevators two at time or per household.
  • Rooms are being thoroughly cleaned and disinfected between stays of our guests.
  • Once arrived at the rooms, the seal at the door will indicate that the room has been disinfected. All linens are disinfected in high-temperature wash. We have made minibar refill upon request.

Every guest room is thoroughly cleaned and disinfected prior to your arrival. We will provide housekeeping cleaning services after your third night with us and while you are away from the room. 

In compliance with the COVID-19 updates of the Italian Government, the GREEN PASS will be required to access the restaurant, wellness area, fitness, hotel shuttle bus and conference center (meeting & events). The Green Pass has received proof that the host has received at least one dose of the vaccine, recovered from the virus, or tested negative within the previous 48 hours.
 

  • GYM (Green Pass required): available free of charge by reservation only. The green pass must be shown to the staff before use. The sanitizing gel is available at the entrance. To book or for more information, contact the spa reception during opening hours or the Front Desk.
     
  • ARANTIA RUBRA MEDITERRANEAN WELLNESS:
    WELLNESS AREA (Green Pass required) - available exclusively for private use by reservation, the service is subject to charges. The green pass must be shown to the staff upon delivery of the keys.
    BEAUTY - treatments, massages and beauty services available by reservation 24 hours in advance. Green Pass not required.
     
  • POOL & BEACH CLUB: Open seasonally from may to middle october. From june to august additional costs (€10/€15 p.p. per day) are applied for the use of sunbeds and umbrellas by the pool and by the seadeak. We recommend reserving your place at check in or before arriving. 
  • HOTEL SHUTTLE BUS (seasonal): Green Pass is required
     
  • RESTAURANT: Green pass is required before take a seat 

- We have implemented social distancing through guest seating (1.0 mt spacing between each table). Restaurant associates regularly disinfect tables, counters, surfaces etc., after each use and make sure each outlet is properly aired.

- GREEN PASS is required at Il Timo Bistrot restaurant for hotel and external guests

- Consumption at the table is allowed indoor for a maximum of six people per table, unless they all live together

- We've enhanced hygiene measures by making hand sanitizers available in the restaurant area

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

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Not a Marriott Bonvoy member? Enroll here.


Available benefits vary by location and membership tier.

The Green Pass is required for trade fairs, conferences and meetings.
 

  • The cleaning of our meeting rooms is carried out with 70% alcohol-based sanitizing products.
  • The conditioning in our meeting rooms takes place via AHU (Air Handling Unit) with external draft (non-recirculation). The AHU channels are cyclically sanitized by ozone treatment by a certified company.
  • In meeting rooms with air recirculation system, the filters are regularly treated with sanitizing products.
  • Sanitizing gel is available to all guests at the entrance of each meeting room. Sanitizing wipes are available in case of mixed use of microphones.
  • Social distancing (1 mt.) is guaranteed in each meeting room.
  • Furthermore - in compliance with the Italian Prime Minister guidelines relating to the prevention of Covid-19 - we request our meeting organizers to register all participants and keep the list of names - with related contacts - available for 14 days from the date of the event and to only allow registered participants to enter the meeting rooms. We also recommend organizers to make sure that all participants and assistance staff wear face masks, observe social distancing and often sanitize any used equipment (microphones, laptops, slide advances, etc.) for the entire duration of the event.