9003 Shadow Ridge Rd, Palm Desert, California USA 92211

The Vacations You Deserve

You deserve Vacation Greatness. To create uncommon experiences in some of the world's most inspired destinations. Taking care of you has always been our number one priority, so you can focus on what's most important to you.

As part of Marriott International's family of brands, we have implemented a variety of new protocols and elevated practices, in response to the COVID-19 pandemic and keeping with our high standards of cleanliness and commitment to providing excellent service.

We have also made a few adjustments to the services, amenities and facilities available during your stay.

As you plan your well-deserved vacation, here is what to expect during your stay at Marriott's Shadow Ridge II- The Enclaves.
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Property Information

Introducing the next level in healthy spaces for your vacation stays. When you and your family vacation with us, we want to help you stay healthy.

Marriott's Commitment to Clean provides cleaner, safer spaces for our Owners, guests and associates. So you can vacation with confidence. And focus on what matters most: time together. For details, learn more about Our Next Level of Clean.
Providing a safer environment for our guests and associates is a top priority. Consistent with the most recent CDC guidance, fully vaccinated guests are no longer required to wear face coverings or social distance in indoor or outdoor areas of the hotel, unless required by local law. We ask that unvaccinated guests continue to wear face coverings and practice social distancing when they are in public spaces inside the hotel.
A full spectrum of social distancing guidelines have been implemented throughout each property, including:

  • Altered traffic flow to support 6-foot spacing
  • Removed brochure racks
  • Removed unnecessary furnishings
  • Installation of signage across the property campus to remind Owners, guests, and associates of social distancing requirements.
  • Reduction of seating in common areas, such as lobbies
  • Closure of every other stall in common area restrooms
  • Limitations on occupancy in fitness centers and removal of certain equipment, where applicable.
  • Reductions in pool deck seating, where applicable
  • Continued closure of activities centers and kid's clubs. where applicable
In keeping with Our Next Level of Clean and Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and accommodations. These include:

Enhanced Public Space Cleaning. With increased frequency and enhanced cleaning tools, you'll get a heightened level of clean and health safety throughout shared areas. You will find hand sanitizer stations at high-traffic public spaces like the lobby, front desk, elevator landings, food & beverage entrances and fitness center entrances.

Personal Protective Equipment (PPE). All associates will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities.

Electrostatic Spraying. We're utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols.

Your Clean Home Away from Home

All of your private vacation spaces now undergo an even more robust regimen of cleaning protocols.

  • Hospital-grade disinfectants are used in every villa/room, before every check-in.
  • Disinfectant wipes are available in the villa/room for every arriving guest as well as upon request.
  • Each villa/room is thoroughly cleaned and disinfected, with particular attention paid to high-touch surfaces, such as light switches, door handles, remote controls, countertops, climate controls, and appliance doors using hospital-grade disinfectants
  • Removal and replacement of all unused linen/terry from villas/rooms
  • Removal and replacement of all unused bathroom amenities, such as soap and shampoo
  • Removal and replacement of all opened paper products, such as toilet and facial tissues
  • In support of continued enhanced public area cleaning, enhanced villa/room departure cleans, and for the health and safety of property associates, daily housekeeping service, such as daily tidies, is currently unavailable.

The current status of resort amenities and services is subject to change at any time due to governmental requirements and/or changes to operating guidelines. Please continue to check this website frequently for updates prior to your upcoming reservation.

Open with Social Distancing

  • Activities (On-Site)
  • BBQ Grills
  • Concierge
  • Fitness Centers are open from 7 a.m.to 7 p.m.
  • Jogging Path
  • Pool Chairs
  • Resort Shuttle will have limited service.
  • Splash Pads
  • Sports Courts are open, but there is no equipment available for check-out. Guests will need to bring their own equipment.
  • Steam Room / Sauna
  • The Mirage Activity Center
  • Whirlpool Spa

 

Pool Information

There are three (3) daily pool sessions available to help ensure that local social distancing guidelines are met. During the registration process, Owners and guests will receive a colored wristband that will allow them to join their designated pool session. Depending on the color of your wristband you will be able to join the following pool sessions: AM Pool Session: 9 AM to 1 PM - All pools | PM Pool Session: 2 PM to 6 PM - All Pools | Open swim session from 7 PM to 9 PM - Only at Snake Bites Pool & Chuckwalla Pool

  • Chuckwalla Pool - Open daily from 9am - 9pm
  • Roadrunner Pool - Open daily from 9am - 6pm
  • Snake Bites Pool- Open daily from 9am - 9pm
  • The Water Slide is open daily from 10 a.m. to 5 p.m. with a sanitation break at 1 p.m.


Shadow Ridge Golf Club

  • The Marriott Golf Academy is currently closed. You must have a tee time in order to use the Golf Driving Range.
    • Golf Shop Hours of operation will be changing to 6:00AM-1:30PM
    • Last tee time of the day will be 1:00PM
    • Bunker Hours of operation will be 6:00AM-1:00PM Daily with beverage cart running 9:00-3:30PM daily (based on demand)
  • Summer Maintenance Schedule:
    • Aerification June 14th-17th (9 holes available these days) Golf Course will be in less than optimal condition for 2 weeks after
    • Aerification July 12th- 15th (9 holes available these days) Golf Course will be in less than optimal condition for 2 weeks after
    • Closed for Annual Overseeding Process October 4th- 29th.
  • Additionally, the golf course and practice facility will be closed to owners and guests August 16th-21st for LPGA Q School.


Currently Closed/Unavailable

 

  • Bicycle Rentals
  • clubTHRIVE Fitness Classes
  • Golf Driving Range
  • Housekeeping (Daily)
  • Kid's Club
  • Marriott Golf Academy
  • Mini-Golf Course
  • Spa Services

 

The current status of food and beverage offerings is subject to change at any time due to governmental requirements and/or changes to operating guidelines. Please continue to check this website frequently for updates prior to your upcoming reservation.

 

Open with Social Distancing
Chuckwalla Pool Bar & Grill - Open daily from 11am - 6pm for takeout only
Snake Bites Pool Bar & Grill - Open daily from 11am - 6pm for takeout only
The Marketplace - Limited Hours
The Bunker at Shadow Ridge

Currently Closed/Unavailable
The Grill at Shadow Ridge

We look forward to welcoming you to your happy place at one of our inspiring Marriott Vacation Club® resorts.
Please enjoy several Marriott Bonvoy Member benefits including:

  • Elite Night Credit for a Qualifying Stay
  • Points or Miles for all Qualifying Charges
  • Free Night Awards, booked at least one (1) day in advance of arrival

Not a Marriott Bonvoy member? Enroll here.

When renting at our ownership resorts, you are getting the keys to a Vacation Club Owner's vacation home. As such, we are unable to offer some Marriott Bonvoy Member benefits that may be available at Marriott branded hotels. These non-offered benefits include:

  • Complimentary Enhanced Room Upgrades
  • Late checkout
  • Suite Night Awards
  • Gift Shop Discount
  • Guaranteed Room Type
  • Marriott Bonvoy Events
  • 48-Hour Guaranteed Availability
  • Ultimate Reservation Guarantee
  • Your24
  • Instant Redemption Awards

Find additional information about loyalty program terms and conditions here.

Official Information

 

Face coverings may be required. To learn more, please see destination-specific information below for official information.

 

Safely reopening California - Coronavirus COVID-19 Response

https://covid19.ca.gov/travel/

https://covid19.ca.gov/

https://coronavirus-response-city-of-palm-desert-cpd.hub.arcgis.com/

 

Construction Notices

  • Multiple projects are underway at Marriott's Shadow Ridge beginning January 2021 to December 2021. The projects include preventative villa and public space maintenance. Various buildings are closed. 

 

Amenity Status

  • The Grill Restaurant at Shadow Ridge and Marriott Golf Academy are closed until further notice.
  • Resort Shuttle will have limited service
  • Oversized vehicles, RVs, and Trailers are not allowed on the resort grounds; and
  • Only two people per family allowed at check-in.

 

General Property Updates

Notice: This resort does not permit pets.  However, service animals specifically trained to aid a person with a disability are welcome. Emotional support animals and comfort animals are not recognized as assistance or service animals under the law. Fraudulently representing a dog as a guide, signal or service dog is a crime under California Penal Code 365.7(a).

 

 

Face Coverings at Our Property

 

Unless otherwise required by local government mandates, fully-vaccinated Owners and guests at our property are no longer required to wear face coverings. 


Face coverings are required for all unvaccinated Owners and guests at our property in public areas, including:

•    Indoor public spaces and common areas
•    Lobbies
•    Food & Beverage outlets, including pool bars, sundry stores, and other similar venues
•    Fitness centers
•    Outdoor public spaces where social distance of 6ft/2m cannot be maintained

 


Free Wi-Fi, Free Parking & No Resort Fees
At Marriott's Shadow Ridge I-The Villages, enjoy complimentary wireless Internet in all villas, guest rooms and public areas. We also offer free on-site parking and do not charge resort fees.

WHEN YOU GO, DID YOU KNOW?...
 
  • Vacations Together: You can control your vacation environment in a spacious villa with the conveniences of home. A typical two-bedroom comfortably accommodates family or friends in more than 1,100 square feet, giving everyone their own space.
  • Private Balconies: Most villas include a generously sized private balcony or patio, great for sipping coffee, eating meals, or just relaxing in the fresh air.
  • Villa Cooking: For easy meals in, a fully equipped kitchen (or well-equipped kitchenette in guestrooms) lets you make your favorite dishes or snacks anytime. Or warm up those restaurant leftovers.
  • Comfortable Meals In: A villa gives you options to eat in your space, on your schedule. You might choose to cook, grab take-out, or get delivery, eating relaxed meals at your family-sized table. Or dine ‘out' on your own balcony.
  • Laundry: Most villas include a convenient washer/dryer, so you can have clean clothes (and dry bathing suits) all vacation long. Or if you're flying, pack less.
  • Living Areas: After days venturing off the beaten path, you can unwind together in your comfortable living room or on your outdoor balcony.

Features vary by room type. Refer to your selected room's description for details.