John F Kennedy Boulevard, Willemstad, Curacao

Taking Care of You

Taking care of you has always been our number one priority, so you can focus on what's most important to you.

As part of Marriott International's family of brands, we have implemented a variety of new protocols and elevated practices, in response to the COVID-19 pandemic and keeping with our high standards of cleanliness and commitment to providing excellent service.

We have also made a few adjustments to the services, amenities, and facilities available during your stay.

Here is what to expect during your stay at Curaçao Marriott Beach Resort.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations, practicing social distancing (staying at least 6 feet or 2 meters from other guests and hotel associates), and wearing face coverings whenever you're in any of the indoor spaces of the hotel. We do appreciate your support and understanding.

All guests checking into the hotel will need to present a negative PCR test within a 72-hour window at check-in.

 

  • Parking at our hotel is self-park only. No staff members will approach or handle your vehicle.
  • Physical distancing throughout all areas of the hotel including in elevators, public areas, fitness centers, meeting spaces, lobby, business center and work areas. Training associates on physical distancing in interactions with guests and with each other.
  • Signage placed throughout public spaces on cleanliness, social distancing, and hand hygiene, both front and back of house.
  • Our fitness center will remain closed until further notice.
  • Pool allows for chair/table set ups in a maximum of 4 people, spread no less than 2 meters apart.
  • Children's club activities are restricted to outdoor only.

All guests checking into the hotel will need to present a negative PCR test within a 72-hour window at check-in.

 

  • Training: Partnering with industry experts to ensure we have training on hygiene and infection prevention expertise. Training hotel staff on cleaning and sanitizing procedures developed by our robust cleaning and sanitizing program that includes best practices from in-house and outside experts.
  • Removal of all high-touch materials from every room - like pens, paper, decorative pillows and magazines. Increasing the frequency of cleaning throughout all public areas of the hotel, meeting spaces, guestrooms, and work areas with a focus on high-touch areas and hard surfaces. These include, but are not limited to: Guestroom doors (both sides), handle, latch, peephole light switches, thermoset, TV remote control, telephones, do-not-disturb sign, closet door, iron, ironing board, hangers, luggage rack, window sills, window, curtain rods headboard, nightstand, inside drawers, bibles, knobs, and handles.
  • Usage of Electrostatic machines for deep cleaning and sanitizing process in the front and back of the house.
  • We have increased the frequency of cleaning and disinfection, particularly in areas with high circulation including restrooms, elevators, and main lobby. Hygiene protocols also applied to both Front and Back of the House.
  • Making hand sanitizer available throughout the hotel at dispensing stations in public spaces, and available to all of our staff.
  • Placing sanitation wipes in all guest rooms upon guest arrival.
  • Housekeeping service will be provided daily. However, guest can choose to opt-out of receiving daily service, to minimize hotel employee and guest interactions.
  • Housekeeping will provide a complete disinfection process upon check-out, between every guest use.
  • Hotel associates required to use of PPE such as face coverings as well as daily temperature checks on arrival to the hotel, and increased personal hygiene protocols including frequency of hand washing and wearing of gloves.
  • Mask wearing is highly recommended inside of restaurant when not sitting down.

Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will provide you with a daily tidy service, unless you wish to opt-out to minimize access of our hotel employees in the guest room. We will be happy to schedule service according to your preferences.

All guests checking into the hotel will need to present a negative PCR test within a 72-hour window at check-in.

 

We remain committed to providing amenities and services at our Resort that meet the high standards of our guests, and remain safely operational in the months to come. Each of the amenities listed is subject to these elevated standards:

  • Placement of hand sanitizer stations at high traffic customer areas and touchpoints.
  • Appropriate signage placed throughout.
  • Usage of Electrostatic machines for deep cleaning and sanitizing process in the front and back of the house.


Fitness Center: Our fitness center will remain closed until further notice.
Beach & Pool: Open with setups for couples, families in a set of 2 and 4, allowing for 2 meters social distance.
Kids Club: Closed
Lounge Access: Closed

All guests checking into the hotel will need to present a negative PCR test within a 72-hour window at check-in.

 

Modified operational practices for in-room dining, no self-service buffets, all food handlers trained on safe food preparation and service practices, and self- and independent audits in accordance with food safety standards as guidelines

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative. Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:
 
  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.
 

Not a Marriott Bonvoy member? Enroll here.


Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

 

  • Breakfast: Continental breakfast available daily, based on membership tiers
  • Welcome Gift: Available based on membership tiers
  • Late Check-Out: Available upon request and based on availability. Platinum, Titanium and Ambassadors are entitled to 4pm late check out.
  • Mobile Check-In/Check-Out: Available via the Marriott App
  • Mobile Guest Requests: Available, guest can chat alive with our AYS/Front Desk agent for any special request.

All guests checking into the hotel will need to present a negative PCR test within a 72-hour window at check-in.

 

The health, safety, and well-being of our guests and our associates, has our highest priority!

As of March 11, 2021, The Curacao Marriott Beach Resort has an on-site testing facility for Covid-19. The testing facility is managed by an accredited private medical lab called Medical Laboratory Services.


The onsite testing facility is open daily (Monday - Saturday) from 8am till 11am, providing test results within 12 to 24 hours. Curacao Marriott offers up to two (2) registered guests per room, staying for 3 or more consecutive nights at our resort, one (1) complimentary anti-gen test per person.

Hotel guest are able to receive a QR code in the Resorts' lobby, which will give direction to an online portal, where an appointment can be made for testing. Upon confirming the online registration guest are advised to pass by the reception desk for a voucher that will be redeemed at the onsite testing facility. The Curacao Marriott Beach Resort continues to take proactive measures to ensure the safety of each of our guests while offering the convenience and reliability of an onsite testing facility.

DISCLAIMER
The use of this service is at your sole risk. Please note that the hotel reserves the right to make changes to the onsite facility at any given time. Please pass by the front desk for any updates on hours of operation or for any questions you might have.

All guests checking into the hotel will need to present a negative PCR test within a 72-hour window at check-in.

 

It is essential for you to familiarize yourself with Curacao´s local regulations.


Effective March 24, 2021, the below information goes into effect:

  • Curfew in place from 7:00 p.m. - 4:30 a.m. daily
  • If you rent a car, you are only allowed to drive on specific days based on the letter on the number plate:
    • Monday & Thursday: A/D/F/G/H/K/BF/Z/WA/SpKen
    • Tuesday & Friday: B/J/L/N/R/U/MF
    • Wednesday & Saturday: S/T/V/X/Y
    • Sunday: no cars allowed for circulation
  • Supermarkets, pharmacies, hardware stores & gas stations can stay open.
  • Outside restaurants and Food Trucks are only allowed to operate for delivery - between 12:00 p.m. and 6:00 p.m. - dine in or take out at the restaurants are not permitted (the hotel´s restaurants will be available for our in-house guests only.)
  • No group exercise is allowed, walk/jog is allowed at close proximity of the hotel between 4:30 a.m. and 8:00 a.m. or 4:30 p.m. till 8:00 p.m.
  • Gym will be closed as of March 24, 2021 until further notice.
  • Airport stays open under similar rules.
  • All outside excursions or likes are cancelled and are not allowed.
  • All guests checking into the hotel will need to present a negative PCR test within a 72-hour window at check-in.
  • Mask wearing is highly recommended and mandatory inside a restaurant when not sitting down.