John F Kennedy Boulevard, Willemstad, Curacao

Taking Care of You

Taking care of you has always been our number one priority, so you can focus on what's most important to you.

As part of Marriott International's family of brands, we have implemented a variety of new protocols and elevated practices, in response to the COVID-19 pandemic and keeping with our high standards of cleanliness and commitment to providing excellent service.

We have also made a few adjustments to the services, amenities, and facilities available during your stay.

Here is what to expect during your stay at Curaçao Marriott Beach Resort.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations, practicing social distancing (staying at least 6 feet or 2 meters from other guests and hotel associates), and wearing face coverings whenever you're in any of the indoor spaces of the hotel. We do appreciate your support and understanding.
  • There is no curfew in place on the island.
  • Facemasks: As per Marriott International standards guests that have been fully vaccinated for more than two weeks are not required to wear a face masks in inside or outside areas. Guests that have not been fully vaccinated are required to wear a facemask when in our indoor restaurants when not sitting down.
  • Curacao Marriott Associates: All associates will have their temperatures checked upon arrival. Associates who are not fully vaccinated will receive a face mask to wear for the duration of their shift.  
  • Parking at our hotel is self-park only. 
  • Physical distancing throughout all areas of the hotel including in elevators, public areas, fitness centers, meeting spaces, lobby, business center and work areas. Training associates on physical distancing in interactions with guests and with each other.
  • Signage placed throughout public spaces on cleanliness, social distancing, and hand hygiene, both front and back of house.
  • Our fitness center is open.
  • Pool allows for chair/table set ups in a maximum of 4 people, spread no less than 2 meters apart.
  • Children's club activities are restricted to outdoor only.

 

CURACAO PRECAUTIONARY MEASURES

 

  • Restaurants, stores, businesses, casino's, supermarkets and other establishments can continue providing their services according to their permits.
  • Bars, Sneks and other establishments that do not have a restaurant permit can stay open till 12AM.
  • Restaurant seating limitations are no longer in place, this means that there is no longer a max of people allowed to sit at a table (inside/outside), however restaurants can only receive up to 50% of their capacity.
  • Food trucks can resume offering their services as per usual.
  • All restaurants/businesses/stores/organizations must have a hygiene and social distance protocol in place.
  • Public places (incl. beaches) and home gatherings (outside) can allow agglomeration of groups of max 25 people. Parties and activities with loud music is not permitted yet, background music only.
  • Private and charter boats can allow up to 50% of the boat's capacity. Only background music is allowed to be played on boats.
     
  • Facemasks: As per Marriott International standards guests that have been fully vaccinated for more than two weeks are not required to wear a face masks in inside or outside areas. Guests that have not been fully vaccinated are required to wear a facemask when in our indoor restaurants when not sitting down.
  • Curacao Marriott Associates: All associates will have their temperatures checked upon arrival. Associates who are not fully vaccinated will receive a face mask to wear for the duration of their shift.  
  • Training: Partnering with industry experts to ensure we have training on hygiene and infection prevention expertise. Training hotel staff on cleaning and sanitizing procedures developed by our robust cleaning and sanitizing program that includes best practices from in-house and outside experts.
  • Removal of all high-touch materials from every room - like pens, paper, decorative pillows and magazines. Increasing the frequency of cleaning throughout all public areas of the hotel, meeting spaces, guestrooms, and work areas with a focus on high-touch areas and hard surfaces. These include, but are not limited to: Guestroom doors (both sides), handle, latch, peephole light switches, thermoset, TV remote control, telephones, do-not-disturb sign, closet door, iron, ironing board, hangers, luggage rack, window sills, window, curtain rods headboard, nightstand, inside drawers, bibles, knobs, and handles.
  • Usage of Electrostatic machines for deep cleaning and sanitizing process in the front and back of the house.
  • We have increased the frequency of cleaning and disinfection, particularly in areas with high circulation including restrooms, elevators, and main lobby. Hygiene protocols also applied to both Front and Back of the House.
  • Making hand sanitizer available throughout the hotel at dispensing stations in public spaces, and available to all of our staff.
  • Placing sanitation wipes in all guest rooms upon guest arrival.
  • Housekeeping service will be provided daily. However, guest can choose to opt-out of receiving daily service, to minimize hotel employee and guest interactions.
  • Housekeeping will provide a complete disinfection process upon check-out, between every guest use.
  • Hotel associates required to use of PPE such as face coverings as well as daily temperature checks on arrival to the hotel and increased personal hygiene protocols including frequency of hand washing and wearing of gloves.
  • Mask wearing is highly recommended inside of restaurant when not sitting down.

Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will provide you with a daily tidy service, unless you wish to opt-out to minimize access of our hotel employees in the guest room. We will be happy to schedule service according to your preferences.

We are committed to providing you, our valued guest, and groups, with a safe environment that aligns with expert protocols for working to defeat COVID-19. Consisting of in-house and outside experts in food and water safety, hygiene and infection prevention, and hotel operations, Marriott's Cleanliness Council is redefining our cleaning and safety standards.

 

Below you can find some of our key initiatives and implementation tools, we as a team at the Curacao Marriott Beach Resort have implemented. We anticipate that these guidelines and protocols are an ongoing process and will evolve and adapt with public health and governmental recommendations, as they arise.

 

  • Curacao Marriott: has appointed a "Property Cleanliness Champion", who continuously shares knowledge and trains associates on the most updated standards and hygiene protocols. The Hotel complies with all minimum USA and Curacao guidelines related to COVID-19, through; the utilization of "Marriott approved ECOLAB-cleaning & disinfecting agents", the placement of "Hand Sanitizer Stations" at high traffic customer touch points, "Appropriate Signage" placed throughout, usage of "Electrostatic Machines" for deep sanitizing processes in the front and back of the house.
  • Curacao Marriott Associates: A "Commitment to Clean Plan" for the Hotel has been created so that associates are aware of, and comply with, the various measures. This "Plan" gets reinforced daily, during "ally-rally's" held at all departments. All Associates will have their temperatures checked upon arrival and will receive a face mask to wear for the duration of their shift.
  • Facemasks: As per Marriott International standards we strongly advise all of our guests to wear a facemask in all indoor spaces. It is mandatory to wear a facemask in our indoor restaurants when not sitting down. We thank you for your cooperation.
  • Arrival: We encourage "mobile check-in" via the Marriott App. With your credit card and pertinent
  • information pre-registered, all you need is the key.
  • Elevators: You and your party are fine to enter, otherwise 2 per ride please.
  • The Room: Has been meticulously cleaned and sanitized. A package of wipes at your disposal. In-room directory and menus are available on-screen. Call AYS @ ext. 0, for any assistance or questions.
  • Housekeeping: Your room will receive a daily tidy service automatically. If you wish to limit entry to your guest room, you can choose for NO Housekeeping Service or Limited Housekeeping Service. Full Cleaning service will be provided on the 7th day of your stay. 
  • Food & Beverage: Cooks and bartenders wear gloves while preparing your food & beverage. Food will be plated and served by our trained associates (no self-serve buffets). Furniture is spread out, keeping social distancing regulations in mind.
  • Restaurants & Bars: Check our latest schedule with operational hours, in the dining options attachment. Also, available in the lobby.
  • Meetings & Events: We offer a variety of indoor and outdoor spaces, at 50% capacity.
  • Gym Access: Our gym is now open.
  • Spa Facilities: Services are cancelled until further notice. 
  • Activities: Weekly activities have been cancelled until further notice. 
  • Kids Club: Our Green Turtle Kids Club remains closed until further notice.
  • Pool & Beach: Set-up for couples/families in sets of 2 and 4, allowing for 2- meter distancing.

Modified operational practices for in-room dining, no self-service buffets, all food handlers trained on safe food preparation and service practices, and self- and independent audits in accordance with food safety standards as guidelines.

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative. Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:
 
  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.
 

Not a Marriott Bonvoy member? Enroll here.


Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

 

  • Breakfast: Continental breakfast available daily, based on membership tiers
  • Welcome Gift: Available based on membership tiers
  • Late Check-Out: Available upon request and based on availability. Platinum, Titanium and Ambassadors are entitled to 4pm late check out.
  • Mobile Check-In/Check-Out: Available via the Marriott App
  • Mobile Guest Requests: Available, guest can chat alive with our AYS/Front Desk agent for any special request.

There is no curfew in place on the island.

 

The health, safety, and well-being of our guests and our associates, has our highest priority!

As of March 11, 2021, The Curacao Marriott Beach Resort has an on-site testing facility for Covid-19. The testing facility is managed by an accredited private medical lab called Medical Laboratory Services.


The onsite testing facility is open daily (Monday - Saturday) from 8am till 11am, providing test results within 12 to 24 hours. Curacao Marriott offers up to two (2) registered guests per room, staying for 3 or more consecutive nights at our resort, one (1) complimentary anti-gen test per person.

Hotel guest are able to receive a QR code in the Resorts' lobby, which will give direction to an online portal, where an appointment can be made for testing. Upon confirming the online registration guest are advised to pass by the reception desk for a voucher that will be redeemed at the onsite testing facility. The Curacao Marriott Beach Resort continues to take proactive measures to ensure the safety of each of our guests while offering the convenience and reliability of an onsite testing facility.

DISCLAIMER
The use of this service is at your sole risk. Please note that the hotel reserves the right to make changes to the onsite facility at any given time. Please pass by the front desk for any updates on hours of operation or for any questions you might have.

There is no curfew in place on the island.

 

It is essential for you to familiarize yourself with Curacao´s local regulations.


Effective May 1, 2021 the Government of Curacao recently announced a 2nd COVID-19 test three days after arriving to Curacao.  If guests stay six nights (6) or longer, the Curacao Marriott will cover the cost of the 2nd antigen test; limit to 2 guests per room.  
 
As a reminder, the hotel is currently offering 2 complimentary Antigen tests for guests staying 3 consecutive nights or longer.  This Antigen test is required for passengers to re-enter to their country of origin, or final destination. Free testing is included for up to two registered guests per room per stay, one test per person. 
 
Please note the following:  

  • All travelers should follow the requirements mentioned in www.dicardcuracao.com prior to your departure. 
  • All travelers must fill out a Digital Immigration Card and Passenger Locator Card prior to arrival in Curacao.
  • All passengers will receive a pre-confirmation email including a booking reference number together with the local laboratory website and instructions after submitting the PLC. This reference number is unique and created per traveler. The traveler should click on the web link to access the local labs page and check which laboratory has availability to book the Antigen test on the 3rd day after arrival date. The traveler chooses the preferred lab (please click on Medical Laboratory Services-Curacao Marriott Beach Resort on site lab), the time slot and pays for the Antigen test. After booking and payment confirmation of the Antigen test appointment a confirmation email is send by the local laboratory. Another confirmation email is send including the official PLC document.
  • As of May 1st, 2021, please note the Curacao Marriott will provide up to two guests per room a resort credit for the equivalent amount of the anti-gen test that was paid for online.
  • As of May 1st, 2021, a local insurance program hasn't yet been activated, it is highly recommended to purchase personal travel insurance prior to your trip.

 
As requirements can vary as to time needed for test prior to re-entry and/or specific test types, we recommend guests review the requirements of their country of origin or final destination. 

 

Please note It is the responsibility of the guest to verify governmental and airline testing requirements.
 
The safety and well-being of our guests and our associates are of paramount importance to us and our staff is ready and available to assist you.