135 Joe Nuxhall Way, Cincinnati, Ohio USA 45202

Obsessed with every detail, so you don't have to.

At AC Hotels, we've carefully crafted and refined every detail. We've orchestrated the entire hotel experience so you can be more productive, creative, and fulfilled.

This is no different during the COVID-19 pandemic. As part of Marriott International's family of brands , we have implemented a multi-pronged approach to meet the health and safety requirements of our "Commitment to Clean" standards.

For a harmonious experience, here is what you can expect from us at AC Hotels, including changes to some of our services, amenities, and facilities available during your stay.

Let us introduce you to what to expect.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Consistent with the most recent CDC guidance, fully vaccinated guests are no longer required to wear face coverings or social distance in indoor or outdoor areas of the hotel, unless required by local law. We ask that unvaccinated guests continue to wear face coverings and practice social distancing when they are in public spaces inside the hotel.
Throughout the property you will see signage reminding all our guest to follow the CDC guidelines and stay 6 feet apart.
We have placed sanitizing stations in all high touch point areas in addition to increasing the frequency of cleaning those areas.
Our team is working diligently to ensure that our hotel can continue to provide essential services in this challenging environment. As you are aware, social distancing guidelines dictate that many typical hotel services are currently adjusted or unavailable.

Housekeeping will be provided on an as need basis, or as otherwise recommended by local health officials. You will need to schedule this with the front desk, as you will need to vacate the room during this time. Services will include changing linens and towels, removing trash, and cleaning. Additional trash bags will be provided so that you can bag any soiled linens or dispose of trash. Full bags will be collected during the weekly housekeeping service provided or by special arrangement, scheduled through the front desk. Please do not place bags of trash or soiled linens outside the guestroom door. Should you require additional linens or toiletries, please call the front desk by dialing 0; contact-less delivery will be arranged.
Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will not provide housekeeping automatically every day. If you wish to receive daily housekeeping refresh service, please let us our guest services team know. We will be happy to make schedule service according to your preferences. Please note that if you are staying with us a bit longer, we will automatically clean your guest room after every 6th night.

Fitness Center: Open with a limited number of guests at one time.
AC Lounge is open Friday through Monday

AC Upper Deck is open Tuesday through Saturday, check our website out for hours of operation

AC Kitchen is open with limited service
AC Lounge is open Friday through Monday
AC Upper Deck is open Tuesday through Saturday
Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.


Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

  • Mobile Check-In/Check-Out. Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key. Forgo the front desk altogether and go straight to your guest room
  • Mobile Dining. Order your private, in-room dining through the app.
  • Mobile Guest Requests. Connect with us via the app to request items you would like delivered to your guest room.

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Not a Marriott Bonvoy member? Enroll here.


Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

 

  • Breakfast: Breakfast buffet is currently suspended. We are featuring a'la carte service featuring individual items or a continental breakfast tray.
  • Welcome Gift: Choice of 1,000 Marriott Bonvoy points or $10 Food & Beverage Credit to be used on property. Only available for Platinum, Titanium and Ambassador Members
  • Late Check-Out: Based on availability and following with Marriott Bonvoy Elite Level Benefits for guarantees
  • Mobile Check-In/Check-Out: Available through the Bonvoy App and Web Check in beginning September 15th
  • Mobile Key: Available through the Bonvoy App
  • Mobile Guest Requests: Available through the Bonvoy App