21 E. 5th Street, Cincinnati, Ohio USA 45202

Stay Well and together we can rise.

Westin is a place where you don't just get up, you rise. And now, more than ever, we want you do rise with confidence.

As part of Marriott International's family of brands, we have implemented a multi-pronged approach to meet the health and safety requirements of our "Commitment to Clean" standards.
Here are some of the key changes you can expect from your stay at Westin.

For a restorative and fulfilling stay, we want to provide you with all the details regarding changes to our services, amenities and facilities during this time.

Find your balance. Your Westin team is here to help you be your best.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations and wearing a face covering - which is required - whenever you're in public areas of the hotel. We do appreciate your support and understanding. We remind you also to practice social distancing, staying at least 6 feet or 2 meters from other guests and hotel associates
Signage at all entrances of hotel as well as throughout the hotel and outside of outlets. Floor stickers to ensure 6' distancing as well as removed excess seating in the lobby, lounge and restaurant. Limiting amount of people in an elevator to 2ppl if not traveling together. Added physical barriers to all guest contact areas
Following guidelines from Marriotts Commitment to clean we have increased our cleaning and disinfecting of high contact touchpoint areas and are using a higher concentration of chemical. We are utilizing stickers for coffee makers/fridge and remote stating that these items have been disinfected.

Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will not provide housekeeping automatically every day. If you wish to receive daily housekeeping refresh service, please let our guest services team know. We will be happy to schedule service according to your preferences. Please note that if you are staying with us a bit longer, we will automatically clean your guest room after every 6th night.
Modifications made

Fitness center: closed
Pool: closed
  • Bar - Open Friday/Saturday until 10pm (state mandated)
  • Restaurant - Open M-F for breakfast and lunch / S-S for extended breakfast
  • IRD - Closed

All food and beverage items are placed in togo containers additional cleaning and sanitation are in place

No mobile dining
Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.


Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:
 

  • Mobile Check-In/Check-Out. Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key. Forgo the front desk altogether and go straight to your guest room
  • Mobile Dining. Order your private, in-room dining through the app.
  • Mobile Guest Requests. Connect with us via the app to request items you would like delivered to your guest room.


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Not a Marriott Bonvoy member? Enroll here.



Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

 

  • Breakfast: choice of 15.00 or points or gift
  • Lounge Access: Our hotel does not have
  • Welcome Gift: local beer amenity
  • Late Check-Out: ambassador, titanium, platinum - 4pm checkout / Gold - 2pm
  • Mobile Guest Requests: operational