6007 Legacy Drive, Plano, Texas USA 75024

Explore the world, with confidence.

At Renaissance Dallas at Plano Legacy West Hotel, we know that travel is an opportunity to pursue your curiosity with confidence and ease.

We've got you covered, especially considering the current circumstances surrounding the COVID-19 pandemic.

As part of Marriott International's family of brands, we have implemented a multi-pronged approach to meet the health and safety requirements of our "Commitment to Clean" standards.

We wanted to outline a few of the changes and enhancements you should expect during your stay - including changes to our amenities, services and facilities.

Here is what you can expect when you're with us.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations and wearing a face covering - which is required - whenever you're in public areas of the hotel. We do appreciate your support and understanding. We remind you also to practice social distancing, staying at least 6 feet or 2 meters from other guests and hotel associates.

Signage throughout the hotel reminding guests to maintain social distancing, occupancy limits and seating capacity reductions in compliance with local and state mandates, partitions installed at the front desk for guest and staff protection. Hand sanitizer available throughout the hotel. The use of facemasks is required for all guests and staff, masks available at the hotel.

 

  • Mobile check-in and key, service requests delivered right to your door via the Marriott Bonvoy mobile app.
  • Contactless In Room Dining delivered just outside your door.
  • Valet and self-parking service available in compliance with local and state mandates.

We understand that people are looking at travel a little differently now. We are too. We have elevated our exacting standards and rigorous protocols. In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. These include: 

 

Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms and elevators, as well as provided more hand sanitizing stations.

 

Personal Protective Equipment (PPE): Staff members will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing. Guests are required to wear personal face coverings throughout all public areas.

 

Electrostatic Spraying: We are utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols.

 

Room Amenities:

  • We have removed paper stationary and glassware, disposable options available.
  • In-room single use coffee makers are currently available as are mini refrigerators and in room safes.
  • Disinfectant surface wipes are available in the room.

 

Housekeeping Service: Every guest room is thoroughly cleaned and disinfected prior to your arrival; preferences for no contact or low contact experiences has accelerated, as guests express interest in creating a personal sanctuary. With this preference in mind, we have evolved our model to a by choice approach. You may have your room serviced daily, upon request.

We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications we have made include:


Parking
Valet service available daily from 6am - 11pm for a fee. Self-parking also available for a fee.

 

Fitness Center
Open 24/7 with Guest Room Key | Designated fitness equipment to support physical distancing
 

Shuttle
Service is currently suspended
 

Pool
Open daily 7am - 10pm | Heated Year-Round | Hotel Guests Only | Room Key Access | Furniture has been rearranged to support physical distancing

 

Club Lounge
Service is currently paused, alternate member benefits available

Modified operational practices for in-room dining, no self-service buffets; food handlers trained on safe food preparation and service practices, and self- and independent audits in accordance with food safety standards as guidelines.

 

  • Texas Teahouse & Marketplace | Fri + Sat 7a - 7p | Sun 7a - 2p | Mon - Thurs 7a - 1p
  • In Room Dining [Room Service] | Fri 4p - 11p | Sat 7a - 11p | Sun 7a - 2p | Delivered outside your door.
  • Whiskey Moon [Bar + Lounge] | Fri + Sat 4p - 12a

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

 

  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room.
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

 

Not a Marriott Bonvoy member? Enroll here.



Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

 

  • Mobile Check-In/Check-Out: Available - Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key: Available - Forgo the front desk altogether and go straight to your guest room.
  • Mobile Dining: Not Available
  • Mobile Guest Requests: Available - Connect with us via the app to request items you would like delivered to your guest room.