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Hotel Details
Experience all texas has to offer at our stylish resort in Grapevine
Welcome to More at Gaylord Texan Resort & Convention Center
Located in beautiful Central Florida, Gaylord Palms Resort & Convention Center welcomes guests to an upscale, one-of-a-kind experience only minutes from Walt Disney World®, Universal Orlando Resort™, and other Orlando theme parks and attractions. From Cypress Springs Water Park with our new Crystal River Rapids action river, to an exciting lineup of family-friendly activities and entertainment, there's something for everyone to enjoy. Explore four-and-a-half acres of indoor garden atriums, nine award-winning restaurants, bars, world-class Relâche Spa, and a state-of-the-art fitness center. For those planning or attending their next meeting, convention or event, the hotel features a newly expanded convention center with over 500,000 sq ft of flexible meeting space and 1,718 guest rooms, including 129 spectacular suites and 306 brand-new rooms in Gulf Coast tower.
Questions & Answers
Expand All- Contact Info
Gaylord Texan Resort & Convention Center
1501 Gaylord Trail
Grapevine, Texas 76051 USA
Phone: +1 817-778-1000
Fax: +1 817-722-2184
Toll-free: +1 888-537-9274
Sales: +1 817-778-3000
Sales fax: +1 817-778-3098 - Arrival information
- Check-in and Check-out time
- Check-in: 4:00 PM
- Check-out: 11:00 AM
Express Checkout
Video Review Billing, Video Checkout - Arrival Information
If you would like to enjoy our Resort prior to check-in time, the bell stand can hold your luggage, and we suggest you pre-pack a separate day bag with all your essential items and attire.
During check-in, please confirm we have your email address on file to ensure you receive your e-folio after departure.
Please note that the following items are required for check-in:
*Person whose name is on the reservation must be present with their ID at check-in
*Any validation for special rates (AAA, AARP, etc.)
*Credit card or debit card - Departure Information
Bell stand can hold your luggage if you would like to stay past check-out time.
We know your time is valuable, so a copy of your folio will be emailed directly to you after your stay. Folios will not be delivered to the Guest Room. To save you even more time, you may now check-out via text message, as well as on your in-room TV.
To check out with your cell phone, simply text the word "Checkout" followed by your room number to 55000.
To check out using the TV, select Checkout from the Main Menu screen. - Internet Access
- Guest rooms: Wireless, Wired
- High Speed: Check email + browse the Web for 14.99 USD/day
- Enhanced High Speed: Video chat, download large files + stream video for 6.99 USD/day
- Lobby and public areas: Complimentary Wireless
- Meeting rooms: Wireless, Wired
- Parking
- On-site parking, fee: 17 USD hourly, 22 USD daily
- Valet parking, fee: 42 USD daily
- Overnight parking fees include in/out privileges. Valet available daily.
- Check-in and Check-out time
- Guest Room Information
- General Room Amenities
- Air conditioning
- Alarm clock
- Bottled water: Complimentary
- Coffee maker/tea service
- Crib/Play Yard
- Individual climate control
- Iron and ironing board
- Mini fridge
- Pillows: down/feather
- Pillows: foam
- Rollaway bed: 25.00 USD Per Room Daily
- Safe
- Room Entertainment
- Cable channel: CNN
- Cable channel: ESPN
- Cable channel: HBO
- Cable/satellite TV
- Color TV
- Internet TV
- Plug In Panel
- Business Amenities
- Phone feature: cordless
- Phone feature: speakerphone
- Phone feature: voice mail
- Bathroom Amenities
- Bathroom amenities
- Hair dryer
- General Room Amenities
- Marriott Bonvoy™ Mobile App
Marriott Bonvoy™ Members get easier thumb-tap access to booking, upcoming stays, mobile check-in, mobile requests, and more!
Mobile Check-in/out: Please use the Marriott Bonvoy App to check in or to check out.
Mobile Chat: For any needs before or during your stay use the Chat icon to connect directly with the hotel.
Mobile Requests: Chat directly with us for anything you may need, anytime.
Mobile Key: You can use your phone as a key to access your guest room and other public access areas.
Download the Marriott Bonvoy™ App. https://updates.gaylordhotels.com/WelcomeToGaylordOpryland - Hotel Policy
- Smoke Policy
Smoke-free Policy
- Pet Policy
Pets not allowed
- Smoke Policy
- What Business Services do you offer?
- Copy service
- Fax service
- Fee for each additional page of outgoing fax
- Fee for the first page of incoming fax
- Full-service business center
- Messenger service
- Network/Internet printing
- Notary public
- On-site Business Center is Staffed
- Overnight delivery/pickup
- Post/parcel
- Accessible Hotel Features
For more information about the physical features of our accessible rooms, common areas, or special services relating to a specific disability, please call +1 817-778-1000.
Accessible Areas with Accessible Routes from Public Entrance
- Business Center
- Fitness Center
- Meeting spaces and ballrooms
- Pool accessible
- Pool pathway
- Public entrance alternative
- Registration Desk Pathway
- Registration desk
- Restaurant(s)/Lounge(s)
- Spa
Accessible Hotel Features
- Accessible Self-parking
- Self-parking facility, van-accessible spaces
- Self-parking, accessible spaces
- Service animals are welcome
- Valet parking for vehicles outfitted for drivers in wheelchairs
- Elevators
- Guest Room Accessibility
- Accessible guest rooms with 32" wide doorways
- Accessible route from public entrance to accessible guest rooms
- Bathroom grab bars
- Bathtub grab bars
- Bathtub seat
- Doors with lever handles
- Hearing accessible rooms and/or kits
- No transfer showers available
- Roll-in shower
- TTY/TTD available
- TV with close-captioning
- Airport Information
Dallas/Fort Worth International Airport (DFW)
Airport Phone: +1 972-973-8888
Hotel direction: 6 miles N
This hotel does not provide shuttle service.
Driving directions
Take the north exit out of the airport towards highways 635/121. Travel north on 121 to the Bass Pro exit. Turn left onto Bass Pro Drive. Continue straight past the Embassy Suites on the right and at the traffic light turn left onto Highway 26 West. Proceed through the traffic light at Fairway Drive and turn right into the hotel entrance on Gaylord Trail.
- Contact Info
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Peace of Mind
Our guests are our number one priority
What to Expect at Gaylord Texan
Taking care of our guests has always been our number one priority. We have implemented a variety of new protocols and elevated practices, in response to the COVID-19 pandemic and keeping with our high standards of cleanliness and commitment to providing excellent service. We have also made a few adjustments to the services, amenities and facilities available during your stay
Questions & Answers
Expand All- Commitment to Clean
We are raising our demanding standards to an even higher level with new protocols for the current circumstances. As a part of Marriott International's family, we have put in place a multi-pronged approach designed to meet the health and safety challenges presented by COVID-19 as outlined in Marriott's Commitment to Clean. Learn more about the steps we are taking at GaylordHotelsClean.com.
- What is your face mask policy?
- For Associates
Fully vaccinated Associates in hotels that are not designated as an area of substantial or high transmission continue to have the option to wear face coverings while working. All unvaccinated Associates will continue to wear face coverings both indoors and outdoors.
- For Guests
Guests not fully vaccinated should wear face coverings and practice social distancing. For local jurisdictions that require more stringent face-covering requirements, our resorts continue to stay in compliance with local jurisdiction guidance.
- For Associates
- Housekeeping Services
For the protection of our guests and STARS, we have implemented "upon request only" housekeeping service and no STARS are permitted into guest rooms while a guest is present unless for emergency reasons.
- Limited Dining
Restaurant availability is based on hotel occupancy; however, multiple dining options will be available during your stay.
- Flexible Cancellation
In response to changing marketplace conditions, Gaylord Hotels is committed to ensuring our customers experience flexibility during these challenging times. For all Gaylord Hotels, we are extending our flexible reservation policies. Change and cancellation policies for guests with existing reservations for any future arrival date, including pre-paid reservations, full changes or cancellations are permitted at no charge up to 72 hours prior to arrival.
Please note that this policy may not apply to travel associated with a Group booking. For guests with Group reservations (e.g., for meetings, events or conferences), please review the booking rate rules and contact the group organizer for more information.
Guests who booked via online travel agents or other third-party travel professionals are advised to contact their booking provider directly for further information.
*Important Information:- Some exclusions may apply. May exclude certain resort properties, periods with special event restrictions and peak demand nights. Please refer to the property's Rate Details for applicable terms or exceptions, if any, when booking or changing reservations.
- Individual (transient) guestroom reservation refunds of any kind (e.g., cash or credit voucher) may take up to 90 days from the date of cancellation to be processed. The form and timing of refund may be subject to applicable laws where each hotel is located.
- For group organizer questions on terms or conditions of group contacts, please contact the hotel.
- Amenities
- Fitness Center
Unvaccinated guests and customers are required to wear masks. For fully vaccinated guests, masks are optional. Every other machine is unavailable to allow for social distancing between guests.
- Resort Pools
Our outdoor and indoor pools are open daily exclusively for overnight resort guests. Paradise Springs is open daily through September 6th.
- Relâche Spa
Open daily 9am - 5pm. Guests are not required to wear a mask during spa treatments.
- Fitness Center
- Commitment to Clean
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Hotel Amenities
Welcome to More at Gaylord Texan Resort & Convention Center
Paradise Springs Water Park & Resort Pools
Make a splash at our 10-acre outdoor pool and lazy river complex featuring a 6,000-square-foot family lagoon, giant water playhouse, 600-foot long lazy river, and four winding waterslides. An exclusive amenity for our resort guests, it's fun in the sun for the whole family!
Paradise Springs
An exclusive amenity for our resort guests. Open weekends April 1, 2022 - May 29, 2022 and September 6, 2022 - October 9, 2022. Open daily May 30, 2022 - September 5, 2022.
Questions & Answers
Expand All- Spa & Fitness
Relâche Spa & Salon
Soothe your mind, body and soul in Grapevine at Relâche Spa & Salon. We offer a series of luxurious treatments including rejuvenating massages, facials, makeup services and manicures.
Fitness Center
Everyday: Open 24 Hours
Take advantage of our resort's lap pool and fitness counseling.
- Dining
- Old Hickory Steakhouse
Steakhouse
Dine in the warm, rich atmosphere of a Texas wine cellar while savoring the finest cuts of beef and seafood paired with an artisanal cheese display and an extensive wine list.
Open for Dinner
- Zeppole
Italian
If you're traveling to Grapevine, dine at our newly-renovated Zeppole restaurant. Guests can enjoy Italian-American cuisine including freshly made pasta, specialty dishes, brick-oven pizzas and homemade charcuterie in a villa-style courtyard setting.
- Texan Station Sports Bar & Grill
American
The 52-foot flat-panel TV at Texan Station Sports Bar & Grill makes this restaurant a popular Grapevine gathering spot for sports fans. Savor a wide selection of draft beers, wine and cocktails along with scrumptious bar food. - Glass Cactus
Welcome to a waterfront experience in Grapevine. This is a restaurant where legends play on a grand performance stage and sunsets over lake shores reflect a thousand dreams. It's the spot where extraordinary events of every size make waves.
Fri-Sat
9:00 PM-2:00 AM
Sun-Thu
Closed - Riverwalk Cantina
Tex-Mex
Watch the tranquil koi swim by and feel as though you have been transported to the famed San Antonio Riverwalk as you enjoy delicious Tex-Mex made with the freshest ingredients. - Paradise Springs Pool Bar & Grill
Other
Open seasonally, the Paradise Springs pool bar and grill provides cocktails and snacks while you lounge poolside and enjoy Grapevine's beautiful weather.
- Old Hickory Steakhouse
- Spa & Fitness
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Special Events
Year-round Events & Activities
At Gaylord Texan, you can receive soothing spa treatments or dance to live music while your kids enjoy our Western-themed waterpark. Check out all of the unique shopping, dining and entertainment venues under our majestic, climate-controlled glass atrium. Enjoy family-friendly events, shows, and live entertainment right here at the resort, as well as the surrounding Grapevine, Texas area.Questions & Answers
Expand All- Paradise Springs Water Park & Resort Pools
Make a splash at our 10-acre outdoor pool and lazy river complex featuring a 6,000-square-foot family lagoon, giant water playhouse, 600-foot long lazy river, and four winding waterslides. An exclusive amenity for our resort guests, it's fun in the sun for the whole family!
- Spring It On
Thursdays - Saturdays
March 4 - May 8, 2022
Get ready to Spring It On with an itinerary full of family-friendly seasonal escapes. With our Once Upon A Spring events and activities, we are ready to help you celebrate the season.
- Summer of More
Celebrate summer with events for the whole family at Gaylord Texan! Enjoy the thrilling slides, winding lazy river, and towering play structures at Paradise Springs that make the water park the perfect summer hangout.
- Christmas at Gaylord Texan
- Paradise Springs Water Park & Resort Pools