, Dallas, Texas USA 75201

Taking Care of You.

Taking care of you has always been our number one priority, so you can focus on what's most important to you.

As part of Marriott International's family of brands, we have implemented a variety of new protocols and elevated practices, in response to the COVID-19 pandemic and keeping with our high standards of cleanliness and commitment to providing excellent service.

We have also made a few adjustments to the services, amenities, and facilities available during your stay.

Here is what to expect during your stay at Marriott Dallas Uptown.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations and wearing a face covering - which is required - whenever you're in public areas of the hotel. We do appreciate your support and understanding. We remind you also to practice social distancing, staying at least 6 feet or 2 meters from other guests and hotel associates.

Signage throughout the hotel reminding guests to maintain social distancing, occupancy limits and seating capacity reductions in compliance with local and state mandates, partitions installed at the front desk for guest and staff protection. Hand sanitizer available throughout the hotel. The use of facemasks is required for all guests and staff, masks available at the hotel.

 

  • Mobile check-in and key, service requests delivered right to your door via the Marriott Bonvoy mobile app.
  • Contactless In Room Dining delivered just outside your door.
  • Valet and self-parking service available in compliance with local and state mandates.

We understand that people are looking at travel a little differently now. We are too. We have elevated our exacting standards and rigorous protocols. In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms and elevators, as well as provided more hand sanitizing stations.

Personal Protective Equipment (PPE): Staff members will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing. Guests are required to wear personal face coverings throughout all public areas.

Electrostatic Spraying: We are utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols.

Room Amenities:

 

  • We have removed paper stationary and glassware, disposable options available.
  • In-room single use coffee makers are currently available as are mini refrigerators and in room safes.
  • Disinfectant surface wipes are available in the room.

Housekeeping Service: Every guest room is thoroughly cleaned and disinfected prior to your arrival; preferences for no contact or low contact experiences has accelerated, as guests express interest in creating a personal sanctuary. With this preference in mind, we have evolved our model to a by choice approach. You may have your room serviced daily, upon request.
Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will not provide housekeeping automatically every day. If you wish to receive daily housekeeping refresh service, please let our guest services team know. We will be happy to schedule service according to your preferences. Please note that if you are staying with us a bit longer, we will automatically clean your guest room after every 6th night.
We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications we have made include:

Parking
24 hour valet parking parking is available for a fee | During this time, guests may have the option to self park

Fitness Center
Open 24/7 with Guest Room Key | Designated fitness equipment to support physical distancing | Masks required at all times

Pool
Open daily 6am - 11pm | Heated Year-Round | Hotel Guests Only | Room Key Access | Furniture has been rearranged to support physical distancing

Club Lounge
Open 24/7 with Guest Room Key | Masks are required except when eating or drinking | Breakfast 6AM - 10AM | Hors D'Oeuvres 5:30PM - 7:30PM | Desserts service 7:30PM - 10:PM | Beverage service 5:30PM - 10PM
  • Good Graces: Mon - Fri Lunch 11AM - 2PM | Mon - Sunday Dinner 5PM - 10PM | Saturday and Sunday Brunch 10AM - 2PM
  • Vicinity Coffee: Monday - Sunday 6AM - 2PM
  • In-Room Dining: Delivered outside your door 24 hours a day | Available daily
Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:
 
  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you have departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room.
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

 Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

 

  • Breakfast: Grab & Go options at Vicinity Coffee, located on the lobby level | In-room dining options delivered to your door
  • Lounge Access: Available 24/7 | Room Key Access | Masks required when not eating or drinking
  • Welcome Gift: Ambassador, Titanium, Platinum Elite guests receive choice of 1,000 welcome points | Gold Elite guests receive 500 welcome points.
  • Late Check-Out: Ambassador, Titanium, Platinum Elite guests receive 4PM checkout upon availability | Gold Elite guests receive 2PM checkout | Silver Elite guests receive late check-out based on hotel availability.
  • Mobile Check-In/Check-Out: Available to all Marriott Bonvoy members via the Marriott Bonvoy app. | Beginning in September 2020, any non-Marriott Bonvoy members and guests may use Mobile Check-In via web-based solution.
  • Mobile Key: Available to all Marriott Bonvoy members via the Marriott Bonvoy app.
  • Mobile Dining: Available through In-Room Dining and Pool Service
  • Mobile Guest Requests: Available to all Marriott Bonvoy members via the Marriott Bonvoy app.