152/4 Jakhan, Rajpur Road, Dehradun, Uttarakhand India 248001

Rest Assured

At Four Points by Sheraton Dehradun, we live by the Golden Rule. Treating others like we'd like to be treated. It has always been our guiding principle.

That passion holds true now more than ever. As part of Marriott International's family of brands, we have implemented a multi-pronged approach to meet the health and safety requirements of our "Commitment to Clean" standards. These new protocols and elevated practices ensure high standards of cleanliness with a continued passion for service.

Taking great care of you starts with letting you know what to expect during your stay. Here are some of the steps we are taking and changes we have made to our amenities, services and facilities during your stay at Four Points by Sheraton Dehradun.

Let us introduce you to what to expect.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations, practicing social distancing (staying at least 6 feet or 2 meters from other guests and hotel associates), and wearing face coverings whenever you're in public areas of the hotel. We do appreciate your support and understanding.
  • Chauffeurs will be wearing protective gear such as face mask, gloves etc at all times
  • Protection shield has been placed between driver & guest seats. Guests to be mandated to only sit in the back seat (Max 2 people will be allowed per car).
  • Mandatory temperature checks on arrival.
  • Signage throughout our hotels to remind guests to maintain social distancing.
  • Disinfecting guest luggage on arrival.
  • All guest stationary used at the front desk is sanitized after every single-use.
  • Well sanitized keys provided to the guests as per the brand guidelines.
  • E-invoice can be sent to guest prior the check- out date and guest can make contact less payment via e-transfer.
  • Partitions installed at front desks.
  • Mobile check-in, service requests, and room service orders delivered right to your door via the Marriott Bonvoy™ mobile app.

In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

 

  • Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators, and escalators as well as provided more hand sanitizing stations.
  • Personal Protective Equipment (PPE): Staff members will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities.
  • Electrostatic Spraying: We're utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols.
  • All guest rooms will be held for 48 hrs post check out before allocating it to another guest.
  • Dry room amenities like dental kit, comb, shaving kit etc. will be provided on request.
  • Disinfectant wipes are available in the room for every arriving guest as well as upon request


Every guest room is thoroughly cleaned and disinfected prior to your arrival. We will provide housekeeping cleaning services after your third night with us and while you are away from the room. If you'd like to receive additional daily cleaning, simply let our team know and we will gladly take care of it.
We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications we have made include:

Fitness Center: Open, face masks required at all times.
Business Centre: Keep enough space between work desks. Disinfect each desk, equipment and work area after every guest usage.
Restaurant is operational from 07:00 Hours to 23:00 Hours.
Bar will be operational as per state government guidelines.
QR Code menu has been introduced in restaurant & rooms for guests safety and ease in ordering.
We are taking temperature checks for chefs & food handlers to ensure food safety & hygiene.
Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:
 
  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you have departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room.
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.
 

Not a Marriott Bonvoy member? Enroll here.



Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

 

  • Breakfast: Continental Breakfast only for Elite Members
  • Welcome Gift: Points/ Gift only for Platinum, Titanium & Ambassador Members
  • Late Check-Out: Up to 16:00 Hours only for Platinum, Titanium & Ambassador Members
  • Mobile Check-In/Check-Out: Applicable for all members
  • Mobile Guest Requests: Available for all members