Plot No 9, National Highway - 8, New Delhi, New Delhi India 110037

Rest Assured

At Four Points by Sheraton New Delhi, Airport Highway, we live by the Golden Rule. Treating others like we'd like to be treated. It has always been our guiding principle.

That passion holds true now more than ever. As part of Marriott International's family of brands, we have implemented a multi-pronged approach to meet the health and safety requirements of our "Commitment to Clean" standards. These new protocols and elevated practices ensure high standards of cleanliness with a continued passion for service.

Taking great care of you starts with letting you know what to expect during your stay. Here are some of the steps we are taking and changes we have made to our amenities, services and facilities during your stay at Four Points by Sheraton New Delhi, Airport Highway.

Let us introduce you to what to expect.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations, practicing social distancing (staying at least 6 feet or 2 meters from other guests and hotel associates), and wearing face coverings whenever you're in public areas of the hotel. We do appreciate your support and understanding.
The COVID-19 pandemic has required us to raise our demanding standards to an even higher level with new protocols for the current circumstances. Four Points by Sheraton New Delhi, has put in place a multi-pronged approach designed to meet the health and safety challenges presented by COVID-19. Reinforcing our commitment to cleanliness, we have recently launched the ‘We Care' program that defines the dynamics and nuances of how we will operate when we welcome you back to our hotels.

We will see visible changes in place from the pre-arrival to the check-out stage of a guests stay with us, and this includes back of the house operations as well. Enhanced sanitation and hygiene protocols will be stringently implemented across all guest touch points.
Introducing contact-less stay: With the option of Mobile check in & check out and enhanced protocols, are hotels are equipped to introduce a complete on-request contactless stay for our guests.

Minimizing Contact: To help alleviate the risk of transmission through person-to-person contact, we will be using signage in our lobbies to remind guests to maintain social distancing protocols. We will also be adding partitions at front desks to provide an extra level of precaution for its guests and associates and is working with supply chain partners to make face masks and gloves available to associates.

New Cleaning Technologies: We have initiated plans to roll out enhanced technologies at our properties over the next few months, including electrostatic sprayers and the highest classification of disinfectants recommended by the Centers for Disease Control and Prevention and World Health Organization to sanitize surfaces throughout hotels.

Every guest room is thoroughly cleaned and disinfected prior to your arrival. We will provide housekeeping cleaning services after your third night with us and while you are away from the room. If you'd like to receive additional daily cleaning, simply let our team know and we will gladly take care of it.
Fitness Center: Closed until further notice (awaiting government guidelines)
Swimming Pool: Closed until further notice (awaiting government guidelines)
Kids Area: Open, face masks required at all times
Room Service: 24- hour
Eatery: Open, 07:00 am to 11:00 pm
Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:
 
  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you have departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room.
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

 Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

 

  • Breakfast: Available through Eatery or In room Dining through TDH/Set Menu, Buffet not available
  • Welcome Gift: Available, as per standard
  • Late Check-Out: Available, as per standard
  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you have departed
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room