• Resort Details

    Resort Details

    Gaylord Rockies Resort & Convention Center

    Prepare for your stay by reviewing the following resort information and frequently asked questions.

    Questions & Answers

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    • Arrival & Departure Information
      Check-in: 4:00 PM
      Check-out: 11:00 AM

      Marriott Bonvoy™ Members get easier thumb-tap access to booking, upcoming stays, mobile check-in and check-out, mobile requests, and more! Download the Marriott Bonvoy™ App.

      To check-out using the TV, select "Checkout" from the Main Menu screen.
      A copy of your folio will be emailed directly to you after your stay.

      If you would like to enjoy our Resort prior to check-in or after check-out time, the bell stand can hold your luggage.
    • Make the most of your stay with a pair of powerful apps.

      Download the Marriott Bonvoy Mobile App to unlock your stay. Expedite your arrival process with Mobile Check-in. Go right to your room with Mobile key. Get answers onsite with Mobile Chat.

      Download the Marriott Bonvoy™ App.
      Not a member? Join Now

      Download the Gaylord Hotels app for step-by-step directions around the resort and a one-stop-shop for everything you need to make the most of your time with us: dining reservations, activity and event tickets, spa reservations, and more. Available for download on the Apple App Store or Google Play Store today.

    • Resort Policies
      • Cancellation Policy
        Change and cancellation policies for guests with existing reservations for any future arrival date, including pre-paid reservations, full changes or cancellations are permitted at no charge up to 72 hours prior to arrival.

        Please note that this policy may not apply to travel associated with a Group booking. For guests with Group reservations (e.g., for meetings, events or conferences), please review the booking rate rules and contact the group organizer for more information.

        Guests who booked via online travel agents or other third-party travel professionals are advised to contact their booking provider directly for further information.

        Important Information:
        • Some exclusions may apply. Please refer to the property's Rate Details for applicable terms or exceptions, if any, when booking or changing reservations.
        • Reservation refunds of any kind (e.g., cash or credit voucher) may take up to 90 days from the date of cancellation to be processed. The form and timing of refund may be subject to applicable laws where each hotel is located.
        • For group organizer questions on terms or conditions of group contacts, please contact the hotel.
      • Early Departure Fee
        Upon early departure, an early departure charge of one night room and applicable tax applies.
      • Photography & Videography Policy
        Professional photographers are not permitted for still, video or drone photography sessions on the resort's private property. Families are welcome to capture their own memorable moments with personal "snap and shoot" cameras, iPhones and non-professional cameras. Meeting planners or local/social catering customers are permitted to have professional photographers to capture images for their events in their contracted event space only; other public spaces of the hotel are excluded. Wedding photography is permitted for guests who are having their ceremony and/or reception at the resort.
      • Smoke-Free Policy
        Marriott is committed to providing its guests and associates with a smoke-free environment, and is proud to boast one of the most comprehensive smoke-free hotel policies in the industry.
      • Pet Policy
        Dogs allowed. Max 2 per room. 50 pounds and under. Non-refundable pet fee per stay.
    • Resort Dining
      With our unique culinary offerings, you'll find something to satisfy every craving. From the finest cuts of beef at Old Hickory Steakhouse to seasonally-inspired Italian cuisine at Vista Montagne to the bold flavors of Asian-inspired dishes at Monte Jade, or classic American fare at Mountain Pass Sports Bar - your taste buds will thank you.
    • Commitment to Clean
      We are raising our demanding standards to an even higher level with new protocols for the current circumstances. As a part of Marriott International's family, we have put in place a multi-pronged approach designed to meet the health and safety challenges presented by COVID-19 as outlined in Marriott's Commitment to Clean.
    • Getting Here
      • Directions
      • Parking Information
        On-site parking fee: $29 daily, plus tax, per day
        Valet parking fee: $39 USD daily, plus tax, per day

        In and out privileges are for overnight guests only.

        Day guests are charged per length of time:
        0-4 hours: $8, plus tax
        4-8 hours: $18, plus tax
        8+ hours: $29, plus tax
      • Address & Phone Number
        6700 N Gaylord Rockies Blvd
        Aurora, CO 80019
        Phone: +1 720-452-6900
        Fax: +1 720-452-6910
        Toll-free: +1 888-840-3143
  • Plan Your Visit

    Plan Your Visit

    Questions & Answers

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    • Arapahoe Springs Pool & Lazy River
      • Overview
        An exclusive amenity for resort guests, Arapahoe Springs offers and outdoor pools, waterslides, lazy river (heated and open seasonally), entertaining water features, and sunbathing decks in Aurora, Colorado. A lap pool and outdoor whirlpools complete the complex and provide plenty of water fun for the whole family to enjoy. The outdoor pool is heated and open year-round.
      • Guest Access
        Guests who have booked an overnight guestroom will have unlimited access to Arapahoe Springs Pool & Lazy River. The maximum occupancy for online room bookings is four guests, so each room is provided with four pool wristbands.
      • Safety
        Pool facilities are for registered guests only. Children under 15 years old must be accompanied at all times by an adult responsible for their safety and behavior. No running on the pool deck.

        Lifeguards on duty at all times. Swim at your own risk. Diving is prohibited.

        In the event of inclement weather, guests may be asked to vacate the pool deck for their own safety. Please obey all instructions and directions from Recreation STARS (Gaylord employees).
    • Seasonal Activities
      Welcome to More at Gaylord Rockies Resort, where you can find family-friendly activities and entertainment all year long, whether you are staying overnight or visiting for the day.
    • Christmas at Gaylord Rockies
      There is no better way to celebrate the holiday season than gathering your family and friends at Gaylord Rockies Resort.
  • Frequently Asked Questions

    Frequently Asked Questions

    Questions & Answers

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