150 Clayton Lane, Denver, Colorado USA 80206

Stay well

Welcome to JW Marriott Denver Cherry Creek.

Now more than ever, we are passionate about delivering an exceptional experience and truly memorable moments throughout your stay.

In response to current circumstances surrounding the COVID-19 pandemic, we have implemented a variety of new protocols and elevated practices, keeping with our high standards of cleanliness and luxury service.

Allow us to introduce you to some of the measures we have implemented and what to expect at our hotel regarding changes to amenities, services, and facilities.

We are delighted to welcome you.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations and wearing a face covering - which is required - whenever you're in public areas of the hotel. We do appreciate your support and understanding. We remind you also to practice social distancing, staying at least 6 feet or 2 meters from other guests and hotel associates.
  • Signage at the front desk and throughout the hotel reminding guests to social distance and to wear masks including elevator capacity and fitness center.
  • Signage at restrooms reminding guests proper hand washing.
  • Messaging in the rooms about cleaning measures taken.
  • Partitions in meeting space and front desk have been installed.
  • Restaurant all tables have been social distanced along with limiting seating capacity per state mandates.
  • Valet is offered, during each interaction car touch points are cleaned and disinfected accordingly.
  • Room service is available for room delivery "To-Go" style and Mobile check-in is encouraged.
In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms and elevators as well as provided more hand sanitizing stations.

Personal Protective Equipment (PPE): Staff members will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities. Guests are encouraged to wear personal face coverings, which is also a state mandate.

Electrostatic Spraying: We're utilizing enhanced technologies, including electrostatic sprayers with appropriate disinfectants, to support our already rigorous cleanliness protocols.

Room Amenities: Some touch points have been removed from the guest rooms such as robes, drinking glasses and extra decorative pillows. Disinfectant wipes are available in the room for every arriving guest along with face masks available for guests as well.

Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will not provide housekeeping automatically every day. If you wish to receive daily housekeeping refresh service, please let us our guest services team know. We will be happy to make schedule service according to your preferences. Please note that if you are staying with us a bit longer, we will automatically clean your guest room after every 6th night.
We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications we have made include:

Fitness Center: Open, masks required at all times limited to six people at a time.
Club Lounge: Closed until further notice
In-Room Dining: Available for breakfast delivery only 6am to 10am with lunch and dinner available for pick up through restaurant.
Restaurant: Open, lunch, happy hour and dinner available 11am to close with Brunch available on Saturday and Sundays starting at 10am.
In-Room Dining: Available for breakfast with contactless delivery only 6am to 10am with lunch and dinner available for pick up through restaurant.
Restaurant: Open, lunch, happy hour and dinner available 11am to close with brunch available on Saturday and Sundays starting at 10am.

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative. Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

 
  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.
 

Not a Marriott Bonvoy member? Enroll here.



Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

 

  • Breakfast: Platinum, Titanium and Ambassador will receive breakfast available through in-room dining
  • Lounge Access: Closed at this time
  • Welcome Gift: 1000 points or $10 Food and Beverage credit
  • Late Check-Out: based upon availability
  • Mobile Check-In/Check-Out: available for all guests
  • Mobile Key: available for all guests
  • Mobile Dining: not available
  • Mobile Guest Requests: available for all guests