Stay Well

Welcome to Denver.

Now more than ever, we are passionate about delivering an exceptional experience and truly memorable moments throughout your stay.

In response to current circumstances surrounding the COVID-19 pandemic, we have implemented a variety of new protocols and elevated practices, keeping with our high standards of cleanliness and luxury service.

Allow us to introduce you to some of the measures we have implemented and what to expect at our hotel regarding changes to amenities, services, and facilities.

We are delighted to welcome you.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
The safety of our guests and associates is a top priority. As guidance regarding face coverings and vaccination verification varies by local jurisdiction and may change, guests should review public information websites for the most up-to-date guidance for your destination, as well as the hotel-specific sections below and US and Canada Travel Advisories | Marriott Bonvoy™ before traveling. Unless it is required by local law or order, fully vaccinated guests are no longer required to wear face coverings or social distance in indoor or outdoor areas of the hotel. We ask that all unvaccinated guests continue to wear face coverings and practice social distancing when they are in public spaces inside the hotel.
Signage is displayed throughout our hotel to remind guests to maintain social distancing and clearly show the revised occupancy limits. The seating capacity in our restaurant is in compliance with local and state mandates, and partitions have been installed at the front desk.
In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout the property and in guest rooms. These include:

Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms and elevators as well as provided more hand sanitizing stations.

Personal Protective Equipment (PPE): Staff members will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities. Guests are required to wear personal face coverings while enjoying all indoor public areas..

Room Amenities:
  • All non-essential, high-touch items have been removed including magazines, decorative pillows, throws, and honor bars.
  • Single-use cups are available in each guest room
  • Disinfectant wipes are available for pick-up upon request at the time of check-in.

Housekeeping Service:
  • Room Cleaning: Housekeeping and turn-down services are currently available upon request. Please confirm your desired services at the time of check-in. For additional housekeeping services throughout your stay, please speak with our Ladies and Gentlemen and we will be happy to assist you.
  • Laundry Services: Laundry services are available. For same-day service, please ensure your request is received by our Ladies and Gentlemen before 12:00 p.m.

Every guest room is thoroughly cleaned and disinfected between each guest. We will continue to provide housekeeping services daily while you are away from the room. If you have any specific housekeeping preferences or would like to not receive housekeeping service during your stay, please contact guest services at any time.

We are committed to making the amenities and services at our property available to you while complying with local and state regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing.

 

The Ritz-Carlton Spa, Denver
The Spa is open with appropriate social distancing and occupancy measures in place. We are currently offering body scrubs, massages, and facials. PLEASE NOTE: Per government mandate, face coverings are required during treatment when possible. If you do not have a face covering, we will be delighted to provide you with a complimentary mask.

 

Thursday, 1:00 p.m. - 7:00 p.m.
Friday and Saturday, 9:00 a.m. - 7:00 p.m.
Sunday, 9:00 a.m. - 5:00 p.m.

 

Fitness Center
The Fitness Center is open 24 hours a day, 7 days a week with appropriate social distancing measures in place. NOTE: Face coverings are required while enjoying the Fitness Center and are available at Reception.


Ritz-Carlton Club Lounge
The Ritz-Carlton Club Lounge is closed and available for private events only. To inquire about reserving our Club Lounge for your holiday gathering, anniversary, birthday, or other special celebration, please dial 303.312.3821.

Proving that it is possible to have it all, ELWAY'S Downtown showcases a steakhouse experience that is as approachable as it is exceptional. Enjoy hand-cut steaks, weekly specials featuring the season's freshest, locally sourced ingredients, a wine list spotlighting premium wines sourced from across the globe, and showcased in the newly installed Le Cruvinet Preservation System. Additional offerings include a chef's table and private dining. We are pleased to now offer a to-go option during lunch hours. To view the lunch menu, please visit our website.


In-Room Dining Hours
Daily, 7:00 a.m. - 9:00 p.m.

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative. Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

 
  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.
 

Not a Marriott Bonvoy member? Enroll here.


Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

 

  • Lounge Access: The Ritz-Carlton Club Lounge is temporarily closed.
  • Late Check-Out: Offered based on availability.
  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room.
  • Mobile Dining: View the menu and order your meal via the app to request contactless delivery to your guest room.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.