360 Union Boulevard, Lakewood, Colorado USA 80228

Taking care of you.

Taking care of you has always been our number one priority, so you can focus on what's most important to you.

As part of Marriott International's family of brands, we have implemented a variety of new protocols and elevated practices, in response to the COVID-19 pandemic and keeping with our high standards of cleanliness and commitment to providing excellent service.

We have also made a few adjustments to the services, amenities, and facilities available during your stay.

Here is what to expect during your stay at Sheraton Denver West Hotel.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations and wearing a face covering - which is required - whenever you're in public areas of the hotel. We do appreciate your support and understanding. We remind you also to practice social distancing, staying at least 6 feet or 2 meters from other guests and hotel associates.
Signage throughout our hotel to remind guests to maintain social distancing, signage limiting elevator capacity, seating capacities reductions in our restaurants and meeting space in compliance with local and state mandates, and partitions used as needed for food and beverage service lines.

Mobile check-in and key and service requests delivered right to your door via the Marriott Bonvoy™ mobile app.

No buffet or self-service currently available.

In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

 

  • Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms and elevators as well as provided more hand sanitizing stations.
  • Personal Protective Equipment (PPE): Staff members will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities. Guests are required to wear personal face coverings per local authorities.
  • Electrostatic Spraying: We're utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols.
  • Room Amenities: Many items which are more difficult to disinfect have been removed from guest rooms for enhanced safety.
  • Disinfectant Wipes: Available in the room for every arriving guest as well as upon request.


Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will not provide housekeeping automatically every day. If you wish to receive daily housekeeping refresh service, please let our guest services team know. We will be happy to schedule service according to your preferences. Please note that if you are staying with us a bit longer, we will automatically clean your guest room after every 6th night.

We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications we have made include:

 

  • Fitness Center: Open 5 PM - 10 PM daily. Reservations required at the front desk. Limited capacity, enhanced cleaning. Masks required at all times.
  • Indoor Pool: Open 8 AM - 10 PM daily. Reservations required at the front desk. Limited capacity, enhanced cleaning. Masks required when not in the pool.
  • Shuttle: Closed until further notice.
  • Club Lounge: Open, but without any food or beverage service. Mask required at all times.
Beau's Kitchen & Tavern is open from 4 PM - 10 PM Wednesday - Saturday evenings with a full bar and limited menu. Enhanced cleaning practices have been adopted as well as social distancing and limited capacity per local guidelines. There is a limited in-room dining available daily with breakfast, lunch and dinner offerings to be ordered and picked up from the front desk.
Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative. 


Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:
 

  • Mobile Check-In/Check-Out. Let us know via the app when you are planning to arrive and once you departed. 
  • Mobile Key. Forgo the front desk altogether and go straight to your guest room
  • Mobile Dining. Order your private, in-room dining through the app.
  • Mobile Guest Requests. Connect with us via the app to request items you would like delivered to your guest room.


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Not a Marriott Bonvoy member? Enroll here.



Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

 

  • Breakfast: Platinum Elite and above will have the option to chose breakfast as a welcome amenity and receive a choice of entrée daily.
  • Lounge Access: Guests may enter and utilize the Club Lounge space, however there are no food and beverage offerings available at this time.
  • Welcome Gift: Platinum Elite and above will have the option to choose from Points or Breakfast as their Welcome Gift.
  • Late Check-Out: Gold Elite and above will have access to Late Check-Out as indicated by program rules.
  • Mobile Check-In/Check-Out: Mobile Check-In/Check-Out is available to all Marriott Bonvoy Members.
  • Mobile Key: Mobile Key is available to all Marriott Bonvoy Members. Members are required to stop by the desk to swipe their credit card upon arrival.
  • Mobile Dining: Mobile Dining is not available.
  • Mobile Guest Requests: Mobile Guest Requests are available to all Marriott Bonvoy Members.