2501 Worldgateway Place, Detroit, Michigan USA 48242

Stay Well and Together We Can Rise

Westin is a place where you don't just get up, you rise. And now, more than ever, we want you to rise with confidence.

As part of Marriott International's family of brands, we have implemented a multi-pronged approach to meet the health and safety requirements of our "Commitment to Clean" standards.

For a restorative and fulfilling stay, we want to provide you with all the details regarding changes to our services, amenities and facilities during this time.

Find your balance. Your Westin team is here to help you be your best.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations and wearing a face covering - which is required - whenever you're in public areas of the hotel. We do appreciate your support and understanding. We remind you also to practice social distancing, staying at least 6 feet or 2 meters from other guests and hotel associates.
Signage throughout our hotel to remind guests to maintain social distancing. Partitions installed at the Front Desk. Hand sanitizing stations placed throughout the hotel, on elevator landings and in meeting spaces.

Mobile check-in and key, service requests, and room service orders delivered right to your door via the Marriott Bonvoy™ mobile app.

Reflection's Lounge is now open for dinner. Reflection's Restaurant is still closed. WestinWORKOUT Fitness Studio is open. Westin Executive Club Lounge is currently closed. TSA Checkpoint in Hotel Lobby is now open with limited hours.
In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators, and escalators as well as provided more hand sanitizing stations.

Personal Protective Equipment (PPE): Staff members will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities. Guests are required to also wear face coverings while on property in the public areas.

Room Amenities: Disinfectant wipes are available in the room for every arriving guest as well as upon request.

Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will not provide housekeeping automatically every day. If you wish to receive daily housekeeping refresh service, please let us our guest services team know. We will be happy to make schedule service according to your preferences. Please note that if you are staying with us a bit longer, we will automatically clean your guest room after every 6th night.
We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications we have made include:

WestinWORKOUT Fitness Studio: Open. Please note: The pool is still closed.
Reflection's Lounge is now open for dinner. Reflection's Restaurant is still closed.
Room Service: available with limited hours with food & beverage offerings delivered to guest rooms only
Westin Executive Club Lounge: temporarily closed
Westin Valet: open, masks required for entry into the hotel
TSA Checkpoint in Hotel Lobby is now open with limited hours.
Reflection's Restaurant is temporarily closed. Reflection's Lounge is open.

The Westin Executive Club Lounge is also temporarily closed.

Room Service is available from 6am-10pm daily with food & beverage offerings being delivered to guest rooms only. Mobile dining is available and room service orders are delivered right to your door via the Marriott Bonvoy™ mobile app.

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative. Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

 
  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.
 

Not a Marriott Bonvoy member? Enroll here.



Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

 

  • Breakfast: Room Service voucher given to Marriott Bonvoy Platinum Elite members and higher.
  • Lounge Access: Room Service voucher given to Marriott Bonvoy Platinum Elite members and higher.
  • Welcome Gift: Standard gift based on Marriott Bonvoy Elite Status level.
  • Late Check-Out.[Describe Status]
  • Mobile Check-In/Check-Out: Available with the Marriott Bonvoy Mobile App
  • Mobile Key: Available with the Marriott Bonvoy Mobile App
  • Mobile Dining: Available with the Marriott Bonvoy Mobile App
  • Mobile Guest Requests: Available with the Marriott Bonvoy Mobile App