Powerscourt Estate, Enniskerry, County Wicklow, Ireland A98 DR12

Explore the world, with confidence.

At Powerscourt Hotel, Autograph Collection, we know that travel is an opportunity to pursue your curiosity with confidence and ease.

We've got you covered, especially considering the current circumstances surrounding the COVID-19 pandemic.

As part of Marriott International's family of brands, we have implemented a multi-pronged approach to meet the health and safety requirements of our "Commitment to Clean" standards.

We wanted to outline a few of the changes and enhancements you should expect during your stay - including changes to our amenities, services and facilities.

Here is what you can expect when you're with us.
show more

Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations, practicing social distancing (staying at least 6 feet or 2 meters from other guests and hotel associates), and wearing face coverings whenever you're in public areas of the hotel. We do appreciate your support and understanding.

Our Team

 

  • We are supporting our hotel team, and their own health, safety and knowledge, as these are essential to an effective cleaning programme to ensure all our guests can be assured of the highest level of comfort and service throughout their stay.
  • Prior to returning to work, all employees will complete online training in line with our return to work safety protocol to include enhanced Covid-19 awareness with certification a prerequisite to a return to the workplace.


Guest Check-in and Out

 

  • On arrival to the hotel we would ask that all guests make use of our complimentary self-parking. Valet parking will not be available at this time.
  • Where possible we will ask guests to check-in via the Marriott Mobile application reducing time for interaction at the Front desk. This application also allows guests the option to utilise their smartphone as a room key. Additional amenity and service requests can be made using the chat option via the Marriott Mobile App.
  • Please note that at this time we are unable to accommodate guests who have travelled from a non-green list country, who have not isolated for 14 days, prior to their arrival at the hotel.

Bedroom and Amenities

 

  • In light of measures required to minimise hard surface touch points in our bedrooms, steps have been taken to remove or modify various standard items from the rooms. We have removed our minibar offering; however, the refrigerator may be used by our guests to store personal items.
  • Our in room dining menu and guest directory are displayed on your television only. Non-essential items such as pen and pad, collateral and menus have been removed from the guest room. Should you require additional amenity items, these can be delivered promptly to your guest room by contacting our guest services team.
  • In-room dining is delivered by employees wearing protective equipment and will use a touchless process whereby contact between our guests and employees is minimised.
  • Removing non-essential amenities from your guest room allows our Housekeeping team, equipped with approved products and PPE to complete a thorough cleaning and sanitisation of all areas of your bedroom.
  • As a measure to limit contact during your hotel stay, the hotel's policy is to provide a cleaning service to your room during your stay on a request only basis.
  • All bed linen and towels are washed at high temperature exceeding the guidelines provided by the Health Service Executive.


Every guest room is thoroughly cleaned and disinfected prior to your arrival. We will provide housekeeping cleaning services after your third night with us and while you are away from the room. If you'd like to receive additional daily cleaning, simply let our team know and we will gladly take care of it.

Swimming Pool and Fitness Studio

The hotel gym and pool will be open between 07.00am to 9.00pm daily with the following processes:

 

  • Guests will be asked to change into their swimming attire in their bedroom, changing facilities in the pool and gym area will be closed.
  • We have allocated booking times for the pool to comply with social distancing measures. Swimming times can be booked via info@powerscourthotel.com
  • A pool attendant will provide towels from the sign in desk on arrival.
  • There are toilets located at the pool level.
  • Social distancing will be in operation and the number of guests using the facility at the same time will be controlled.
  • Guests will be asked to self-regulate social distancing on gym equipment.
  • There is a reduction in the number of fitness equipment items to meet social distancing requirements with signs posted on closed equipment.
  • While the facility will be regularly cleaned and sanitised, we will ask guests to disinfect gym equipment before and after use
  • Guests will return to their room in their robes and slippers after swimming.
  • Children's hours in the pool will be as follows: Morning 9am -1pm / Evening 3pm- 6pm and must be booked in advance.


 

ESPA at Powerscourt

 

ESPA at Powerscourt has reopened to Hotel guests. We would like to provide you with some information on how we have increased our sanitation throughout the spa in response to COVID-19. Our spa has always upheld strict hygiene protocols and the well-being of our guests has always been our priority. As we look forward to welcoming you to our spa, we would like to reassure you that the following additional protocols have been introduced, so you can feel safe and protected while you spa with us.

ESPA

 

  • The Spa Opening hours are 07.00am to 9.00pm daily.
  • Temporary Closures, the following amenities will not be available until further notice: Thermal Suites and the Spa Café.
  • The Hammam Suite and Hot Pool are available for guest use, with a maximum capacity of four guests at any one time.
  • Our ESPA changing rooms on level one are open, however we request that guests change for their swim time or spa treatment in their guest room and arrive to ESPA in their hotel provided robe and slippers.
  • Our Spa Reception team will welcome you upon arrival and ensure we have received your digital consultation card should you have a treatment booked. Protective screens have been installed at the Spa Reception desk.


Treatments

 

  • We are operating on a reduced Treatments Menu until further notice.
  • The therapist will meet you at the Spa Reception and bring you directly to the treatment room for your treatment.
  • The therapist will wear a face mask during your treatment as an enhanced safety measure.
  • To keep our guests and employees safe, guests will be requested to shower in their room and wash hands prior to the treatment.
  • Guests will be requested to wear a face mask during the treatment.
  • No cash payments will be accepted. All payments will be collected via room charge, credit/debit card or a relevant gift card. There is also an opportunity to pay in advance of your treatment via a secure payment system.
  • Your Treatment room will have been deep cleaned and sanitised using a certified electrostatic anti-bacterial spray.

 


If you have visited before, you may note other small changes to our normal facilities. We have endeavoured to keep the spa relaxing and enjoyable. We would like you to relax during your visit and immerse yourself into the Spa Experience. For this reason, we have taken extra measures to safeguard our guests prior to arrival. We kindly ask the following:

 

  • For the safety of our guests and staff, if you or a member of your household has developed any of the following symptoms; Cough, Fever, Breathlessness, Sore Throat, Headaches within the last 7 days (prior to your Hotel/Spa visit) please contact the Hotel/Spa prior to arrival of your appointment or facility use.

Food and Beverage Offering

In order to respect social distancing measures our food and beverage facilities have been modified to ensure a minimum two-metre distance between tables and we are only able to accept 30 percent of the restaurant's normal capacity, advance dining reservations are therefore required.

 

  • We are encouraging the use of credit & debit card payment, or room charge within our outlets.
  • We will have single use disposable menus. All tables and seating areas will be sanitised after each party has left. All dishes are fully prepared and served to your table from the kitchen.
  • Buffet/self-serve food service have been discontinued at this time. A limited offering at breakfast of individually wrapped continental items will be available.
  • Bar Service will be offered from the Sugar Loaf Lounge where table service will be in operation.
  • Further to the introduction of Level Three Restrictions in County Wicklow, Sika Restaurant, the Sugar Loaf Lounge and McGills Pub are currently open to residents of the hotel only.

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

 

  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room.
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

 

Not a Marriott Bonvoy member? Enroll here.



Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

 

  • Mobile Check-In/Check-Out: Where possible we will ask guests to check-in via the Marriott Mobile application reducing time for interaction at the Front desk.
  • Mobile Key: The Marriott mobile app also allows guests the option to utilise their smartphone as a room key. Additional amenity and service requests can be made using the chat option via the Marriott Mobile App.