Dubai Parks & Resorts, Sheikh Zayed Road, Dubai, United Arab Emirates

EXPLORE THE WORLD WITH CONFIDENCE

At Lapita, Dubai Parks and Resorts, Autograph Collection, we know that travel is an opportunity to pursue your curiosity with confidence and ease.

We've got you covered, especially considering the current circumstances surrounding the COVID-19 pandemic.

As part of Marriott International's family of brands, we have implemented a multi-pronged approach to meet the health and safety requirements of our "Commitment to Clean" standards.

We wanted to outline a few of the changes and enhancements you should expect during your stay - including changes to our amenities, services and facilities.

Here is what you can expect when you're with us.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations, practicing social distancing (staying at least 6 feet or 2 meters from other guests and hotel associates), and wearing face coverings whenever you're in public areas of the hotel. We do appreciate your support and understanding.
  • Signage throughout our hotel lobby to remind guests to maintain social distancing. Partitions or queue barriers installed at the front desks.
  • Mobile check-in, mobile check-out and mobile key are available through Marriott Bonvoy™ Mobile App.
  • Guests are encouraged to do self-parking. Valet service is also available with the required protections, measures and PPE.
  • Passport scanner and guest room key encoder at the front desk are faced toward the guests to minimize contact between guests and associates.
In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

Enhanced Public Space Cleaning:
We have provided more hand sanitizing station and increased the frequency of cleaning and disinfection, particularly in areas with high traffic including lobby, restrooms and elevators.

Personal Protective Equipment (PPE):
All associates are wearing PPE (face masks, gloves, etc.) based on their functions and as directed by the local authorities. Guests are welcome to wear personal face mask or covering. We have also trained all associates on the new norms as well as customer service standards after Covid-19.

Electrostatic Spraying:
We are utilizing enhanced technologies including electrostatic sprayers with hospital-grade disinfectants to support our already rigorous cleanliness protocols.

Additional Cleanliness and Health Measures:
Traditional room collateral has been removed and replaced with digital room collateral (guest service directory, in-room dining menu, TV channel list, etc.). We have also removed coffee cups and water glasses and added disposable cups instead. We have covered the TV remote with disposable plastic cover. We place anti-bacterial hand wipes and personal hygiene kits in all the room, on arrival as well as on request.

Housekeeping Service Frequency Deployment "Your Choice":
Housekeeping cleaning services is provided daily and aligned with the Linen & Terry Re-use program. However, guests will have the opportunity to opt-out from the daily cleaning service at their convenience.

Every guest room is thoroughly cleaned and disinfected prior to your arrival. We will provide housekeeping cleaning services after your third night with us and while you are away from the room. If you'd like to receive additional daily cleaning, simply let our team know and we will gladly take care of it.
We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications we have made include:

Fitness Center: Open with limited capacity, face masks required at all times.

Spa: Open for treatments, face masks required at all times, reservation required. Sauna, Steam room, Vitality Pools and Hammam are closed.

Kids Club: Open with limited capacity for children from 4 to 12 yo. Children under 4 yo are not permitted. No guardians to be allowed in the kids club.

Pools: Open with limited capacity, providing towels are not permitted, visitors and guests are required to bring their own towels.
AVAILABLE VENUES

Kalea Restaurant: serving breakfast
Ari Restaurant: serving lunch and dinner
In-room dining: 24h service

Additional cleanliness and health measures:
  • Limited capacity in each venue, ensure social distancing is maintained with sufficient space between dining tables
  • Associates are wearing PPE and performing enhanced cleaning procedures between diners and meal periods
  • Mobile dining and contactless delivery
  • Takeaway or disposable materials for in-room dining

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative. Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

 

  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.
 

Not a Marriott Bonvoy member? Enroll here.