Dubai Desert Conservation Reserve, Dubai, United Arab Emirates 118887

Stay Well

Welcome to Al Maha, a Luxury Collection Desert Resort & Spa, Dubai.

Now more than ever, we are passionate about delivering an exceptional experience and truly memorable moments throughout your stay.

In response to current circumstances surrounding the COVID-19 pandemic, we have implemented a variety of new protocols and elevated practices, keeping with our high standards of cleanliness and luxury service.

Allow us to introduce you to some of the measures we have implemented and what to expect at our hotel regarding changes to amenities, services, and facilities.

We are delighted to welcome you.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations, practicing social distancing (staying at least 6 feet or 2 meters from other guests and hotel associates), and wearing face coverings whenever you're in public areas of the hotel. We do appreciate your support and understanding.
Your safety comes first: Signage throughout our resort ensures guests and associates adhere to social distancing in all public areas. Temperature checks at each entrance, sanitizing stations are available across the resort, all high traffic areas and surfaces are cleaned and disinfected at increased frequency. In our restaurants, we offer digital menus and reduced seating capacities in compliance with local and state mandates.

Your safety comes first:

 

  • Signage throughout our hotel ensures guests and associates adhere to social distancing in all public areas.
  • Temperature checks at the entrance, sanitizing stations are available across the hotel, all high traffic areas and surfaces are cleaned and disinfected at increased frequency.
  • All associates wear masks and protective coverings based on the activities they are performing and based on direction by the local authorities. (additional point for translation please)


Rooms:

 

  • Our guest rooms are disinfected and cleaned after guest departure and before the next arrival with Environmental Protection Agency approved chemicals, particular attention is paid to high touch point areas.


Restaurants:

 

 

  • In our restaurant we offer digital menus and reduced seating capacities in compliance with local and state mandates.
  • Temperature checks at the entrance and upon check-in.


Every guest room is thoroughly cleaned and disinfected between each guest. We will continue to provide housekeeping services daily while you are away from the room. If you have any specific housekeeping preferences or would like to not receive housekeeping service during your stay, please contact guest services at any time.

All our facilities are open in adherence with local guidelines on cleanliness standards, reduced capacity and social distancing.


Fitness Center: Open, masks required at all times.
Timeless Spa: Open, reservation required.
Restaurant and lounge areas: Open, masks required.

Our restaurant is open with digital menus available and reduced seating capacity in compliance with local and state mandates.

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative. Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

 
  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.
 

Not a Marriott Bonvoy member? Enroll here.



Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

 

  • Breakfast: Yes
  • Lounge Access: N/A
  • Welcome Gift: Yes, for Platinum and above categories
  • Late Check-Out: Subject to availability