East Crescent, Dubai, United Arab Emirates

Kicking it up a notch

We live by bringing you fun and unique experiences that allow you to recharge, refuel or relax. After all, Aloft is about being 'Different, by Design'.

Now it's time to kick it up a notch. As part of Marriott International's family of brands, we have implemented a multi-pronged approach to meet the health and safety requirements of our "Commitment to Clean" standards.

We have further raised our already diligent cleaning standards and protocols, while making some tweaks to our services, amenities, and facilities available during your stay.

So here is what you can expect from your stay at Aloft, in response to the COVID-19 pandemic.

(And if you're as passionate as we are about music, tune in to the Aloft playlist while you read this page) LINK: https://open.spotify.com/user/alofthotelsofficial
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations, practicing social distancing (staying at least 6 feet or 2 meters from other guests and hotel associates), and wearing face coverings whenever you're in public areas of the hotel. We do appreciate your support and understanding.
A clean stay, is a safe stay. Aloft Palm Jumeirah has installed a number of signages in various areas to remind our guests to maintain social distancing. Occupancy limits and seating capacities reductions in our restaurants in compliance with local and state mandates has also been implemented and touchless body temperature scanner is also present in the hotel's main entrance to check every incoming guests. We have also placed hand sanitizers in high traffic areas for easy access to our guests.

After the guests check out, guest rooms are meticulously cleaned and sanitized and a sanitation seal is placed on the guestroom doors to mark that the room is ready for the next guest.

In our restaurants and bars, we have implemented QR menus for a contactless ordering experience.

Mobile check-in and key and room service orders delivered right to your door via the Marriott Bonvoy™ mobile app.

Valet service is currently unavailable for parking.

Your health and safety is very important to us. Your Ubran Leisure Escape Awaits!

In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

 

  • Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators, and escalators as well as provided more hand sanitizing stations.
  • Personal Protective Equipment (PPE): Staff members wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities. Guests are welcome to wear personal face coverings.
  • Electrostatic Spraying: We're utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols.


Room Amenities

 

  • Every guest room is thoroughly cleaned and disinfected prior to your arrival.
  • Disinfectant wipes are available in the room for every arriving guest as well as upon request.


We will provide housekeeping cleaning services after your third night with us and while you are away from the room. If you'd like to receive additional daily cleaning, simply let our team know and we will gladly take care of it.

We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing.

 

The modifications we have made include:

 

  • Fitness Center: Open, masks required at all times.
  • Spa: Open, reservation required.
  • Beach: Open
  • Splash Pool: Open
  • East and Seaboard All Day Dining Restaurant: Open
  • Luchador Roof Cantina & Lounge: Open (Contactless Ordering available through QR Menu)
  • W XYZ Bar: Open
  • re:fuel by Aloft: Open
  • No Shu Beach: Open
  • Splash Pool Bar: Open
Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

  • Mobile Check-In/Check-Out. Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key. Forgo the front desk altogether and go straight to your guest room
  • Mobile Guest Requests. Connect with us via the app to request items you would like delivered to your guest room.

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Not a Marriott Bonvoy member? Enroll here.



Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

 

  • Breakfast: Available
  • Mobile Check-In/Check-Out: Available
  • Mobile Key: Available