Al Falea Street, Jumeirah Beach, Dubai, United Arab Emirates

Explore the world, with confidence.

At Habtoor Grand Resort, Autograph Collection, we know that travel is an opportunity to pursue your curiosity with confidence and ease.

 

We've got you covered, especially considering the current circumstances surrounding the COVID-19 pandemic. As part of Marriott International's family of brands, we have implemented a multi-pronged approach to meet the health and safety requirements of our "Commitment to Clean" standards. We wanted to outline a few of the changes and enhancements you should expect during your stay - including changes to our amenities, services and facilities.

 

Here is what you can expect when you're with us.

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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations, practicing social distancing and wearing face coverings whenever you're in indoor public areas of the hotel. We do appreciate your support and understanding.

What is the procedure for checking-in to the resort?

Guests may drop their luggage at our concierge/valet service where the guest luggage will then be taken by our concierge team. Guests may then proceed to the reception desk to complete check in formalities.

Does the hotel provide valet parking?

Yes, we do provide Valet Parking service.

Does the hotel offer sanitary stations in public areas?

 

Yes, the resort features sanitary dispensers in all public areas, elevators and operating outlets. The resort's qualified and trained housekeeping assistants will continue ongoing fumigation practices over a 24-hour period ensuring all surfaces and common areas remain sanitized and clean. In line with the government authorities hygiene face masks and gloves will be readily available for guests throughout the stay.

 

Please be informed that Solomed Clinic located in the lobby is now able to do the Covid-19 test.

  • Open from 9:00am to 8:00pm from Sunday to Saturday / from 10am to 9pm on Friday
  • Charges = 120 AED per test for all guests/ Results Available within 8 to 12 hours

COMMITMENT TO CLEAN


We take hygiene and cleanliness standards very seriously. You'll notice several enhancements to our cleaning practices throughout the entire hotel which include: Enhanced Public Space Cleaning, Social Distancing Practices, Personal Protective Equipment (PPE), Guest Rooms and Electrostatic Spraying.

Guest room doors, sealed for your protection.

Your guest room is your sanctuary throughout your stay with us. If you would like to modify your housekeeping schedule, please contact us during your stay.

Please note: In line with the sanitary requirements given by authorities, guests may find an enclosed sticker sealing their guest room door. This measure taken is to notify and ensure our guests that the room is fully sanitized and sterilized. Once the guest breaks the seal when opening the door, only the guest occupying the allocated room will have access to the sanitized room.

Habtoor Grand Resort, Autograph Collection is committed to ensuring the health and safety of our guests and associates are prioritized while ensuring a relaxing and comfortable environment.

We encourage all our guests to please remain safe by maintaining social distancing while you continue to sanitize and wear your face masks in all our public and beach areas around the resort.

Does the hotel offer sanitary stations in public areas?


Yes, the resort features sanitary dispensers in all public areas, elevators and operating outlets. The resort's qualified and trained housekeeping assistants will continue ongoing fumigation practices over a 24-hour period ensuring all surfaces and common areas remain sanitized and clean. In line with the government authorities hygiene face masks and gloves will be readily available for guests throughout the stay.


Every guest room is thoroughly cleaned and disinfected prior to your arrival. We will provide housekeeping cleaning services after your third night with us and while you are away from the room. If you'd like to receive additional daily cleaning, simply let our team know and we will gladly take care of it.
Is there any Spa for relaxation and treatments?

Elixir Spa: Operation Timing 8:30am to 12:00am.

Will there be beach towels available at the beach reception?

Pool & Beach towels are available and being distributed at the Swimming pool reception kiosk.

Utilization of Public Restrooms and Changing Rooms

All public restrooms and changing rooms are available for our guest use, the resort's qualified and trained housekeeping assistants will continue ongoing cleaning and sanitizing for public restrooms and changing rooms ensuring they remain sanitized and clean.

Utilization of the Resort's Fitness Center

Please note that guests wishing to utilize the resort gym may do so daily from 7:30am to 7:30pm.

What Food and Beverage outlets are available during a guest's stay?

 

Al Dhiyafa Restaurant:
International Buffet Breakfast


Olival, Eatery & Bar
Mediterranean

Open every Friday and Saturday from 12.30 PM to 11.30 PM

(Rest of the days from 6:30 PM to 11:30 PM)


Luciano's:
Italian Cuisine
Operation Timing: 12:30pm to 11:30pm 


The Underground Pub:
British Pub
Operation Timing: 12:00pm - 3:00am 


Polo Bar:

Lounge


Andreea's Restaurant:
Beach Bar Restaurant
Operation Timing: 10:00am to 7:00 pm


The Grand Grill:
South African Steak House
Operating Timing: 12:00pm to 11:30pm (Thursday, Friday and Saturday), 4:00pm to 11:30pm (Sunday, Monday, Tuesday and Wednesday)


In - Room Dining:

Brought to your door.
In line with the Covid-19 sanitary practices given by the authorities, in-room dining trays are to be left at the guest room door and collected from the guest room door after a guest is finished with his/her dining experience.
Operation Timing - 24 hours


Mini Bar Services:
In line with the sanitary requirements given by authorities, all guest room mini bars will remain empty and mini bar items may be purchased on request. Please call our "One Touch" service to place your mini bar items order and our service associates will gladly deliver the items to your guest room door.

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:
 
  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you have departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room.
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier.

 

For up-to-date information on any alternative offerings for your membership level, please contact us directly via mobile chat, emailing or calling the hotel directly.