West Crescent, Dubai, United Arab Emirates

Soak it in and live it up. We'll take care of the rest.

To embrace the unexpected, preparedness is key -- which is what we've done in response to the COVID-19 pandemic.

As part of Marriott International's family of brands, we have implemented a multi-pronged approach to meet the health and safety requirements of our "Commitment to Clean" standards. From elevated cleaning protocols to updated services and amenities, we've thoroughly prepped for your arrival.

Here is all the info you need to settle in, make yourself at home, and dive [back] into the W lifestyle.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations, being respectful of personal choices with regards to social distancing and the wearing of face coverings. We do appreciate your support and understanding.
  • Signage throughout the hotel to remind guests to maintain social distancing and wear face masks. Sanitizer stations throughout public areas.
  • All menus are online using QR codes or physical menus are also available.
  • Mobile check-in and mobile key service requests via the Marriott Bonvoy™ mobile app.
  • Valet parking and self-parking are currently available.

In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

 

  • Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators, as well as provided more hand sanitizing stations.
  • Personal Protective Equipment (PPE): Staff members will wear PPE (face coverings, gloves) based on the activities they are performing and based on direction by the local authorities. Guests are required to wear personal face coverings in public areas.
  • Room Amenities: In-room mix bar is available and in-room compendium is available online via a QR code.

Every guest room is thoroughly cleaned and disinfected between each guest. We will continue to provide housekeeping services daily while you are away from the room. If you have any specific housekeeping preferences or would like to not receive housekeeping service during your stay, please contact guest services at any time.

We are committed to making the amenities and services at our property available to you while complying with local regulations. The modifications we have made include:

  • Fitness Center: Open.
  • Spa: Open, advance reservations and face masks required for entry.
  • Beach: Open.
  • Pools: Open.
  • Squash Court: Open, advance reservations and face masks required for entry.
  • Games Room: Open.
  • Venues: Open, advance reservations and face masks required for entry.
  • W Store: Open, face masks required for entry.
  • Rami Jabali hair salon: Open, face masks required for entry.
  • Akira Back: Open for dinner service from 7pm, advance bookings are required.
  • LIV: Open for breakfast, lunch & dinner.
  • SoBe: Open from 5pm to 1am on weekdays and 5pm to 2am on weekends.
  • WET Deck: Open from 10am - Sunset.
  • Torno Subito: Open for lunch and dinner.
  • W Lounge: Open from 8am - 10pm.

All guests need to wear face masks on entry until seated. 
Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:
 
  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you have departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room.
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

 Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

 

  • Breakfast: If included in room rate.
  • Lounge Access: We do not have an Executive Lounge.
  • Welcome Gift: Yes, for Elite members.
  • Late Check-Out: Subject to availability.
  • Mobile Check-In/Check-Out: Available.
  • Mobile Key: Available.
  • Mobile Dining: No.
  • Mobile Guest Requests: Available.