Paseo Republica Argentina, 4, San Sebastian, Spain 20004

Stay Well

Welcome to Hotel Maria Cristina, a Luxury Collection Hotel, San Sebastian.

Now more than ever, we are passionate about delivering an exceptional experience and truly memorable moments throughout your stay.

In response to current circumstances surrounding the COVID-19 pandemic, we have implemented a variety of new protocols and elevated practices, keeping with our high standards of cleanliness and luxury service.

Allow us to introduce you to some of the measures we have implemented and what to expect at our hotel regarding changes to amenities, services, and facilities.

We are delighted to welcome you.
show more

Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations, practicing social distancing (staying at least 6 feet or 2 meters from other guests and hotel associates), and wearing face coverings whenever you're in public areas of the hotel. We do appreciate your support and understanding.

Signage throughout the hotel to remind guests to maintain social distancing is present, Seating capacities and restaurant layouts have been reviewed to comply with local mandates.


Partitions have been installed in reception and hydroalcoholic solutions is widely available around the different public areas of the hotel.

In keeping with Marriott's Commitment to Clean, we have made several enhancement to our cleaning practices throughout our property and in guest rooms. These include:

 

  • Enhanced Public Space Cleaning, We have increased the frequency of cleaning and disinfection, particularly in high traffic areas, including rest rooms, elevators and escalators as well as provided more sanitizing stations
  • Staff will wear Personal Protective Equipment, like mask and gloves based on the activities they are performing and based on local authorities directions.


Every guest room is thoroughly cleaned and disinfected between each guest. We will continue to provide housekeeping services daily while you are away from the room. If you have any specific housekeeping preferences or would like to not receive housekeeping service during your stay, please contact guest services at any time.
We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacities in public spaces and reinforcing social distancing.

The modifications we have made include:

Fitness Center: Open, from 7am to 10pm - with intensive cleaning schedules

The Dry Bar & Terrace are open daily for guest and hotel visitors


All venues menus are available via QR codes

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.


Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

  • Mobile Check-In/Check-Out. Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key. Forgo the front desk altogether and go straight to your guest room
  • Mobile Dining. Order your private, in-room dining through the app.
  • Mobile Guest Requests. Connect with us via the app to request items you would like delivered to your guest room.


  •  

Not a Marriott Bonvoy member? Enroll here.