Smith Way, Grove Park, Enderby, Leicester, England United Kingdom LE19 1SW

Taking Care of You

Taking care of you has always been our number one priority, so you can focus on what's most important to you.

As part of Marriott International's family of brands, we have implemented a variety of new protocols and elevated practices, in response to the COVID-19 pandemic and keeping with our high standards of cleanliness and commitment to providing excellent service.

We have also made a few adjustments to the services, amenities, and facilities available during your stay.

Here is what to expect during your stay at Leicester Marriott Hotel.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations, practicing social distancing and wearing face coverings whenever you're in indoor public areas of the hotel. We do appreciate your support and understanding.
Signage throughout our hotels to remind guests to maintain social distancing. Restaurants are operating in compliance with local and state mandates, and partitions are installed at front desks, and food and beverage service lines.

Hand sanitiser stations are available in high-traffic areas. Face masks and disposable gloves provided on request.

We encourage the use of the Marriott Bonvoy App for a faster, contactless check-in. You will still be required to present an ID upon arrival. This will allow us to provide a Mobile Key for your stay after registration to access your room. Contact our Guest Services team throughout your stay via the Mobile Chat option and upon check-out your invoice will be available to view directly in the app.

In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

 

  • Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators, and escalators as well as provided more hand sanitizing stations.
  • Personal Protective Equipment (PPE): Staff members will wear PPE (face coverings, gloves, etc) based on the activities they are performing and based on direction by the local authorities. Guests are welcome to wear personal face coverings.
  • Electrostatic Spraying: We're utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols.
  • Room Amenities: Disinfectant wipes are available in the room for every arriving guest as well as upon request. All in-room magazines and menus including room service and restaurants have been removed and replaced with one-time-use menus.

Every guest room is thoroughly cleaned and disinfected prior to your arrival. We will provide housekeeping cleaning services after your third night with us and while you are away from the room. If you'd like to receive additional daily cleaning, simply let our team know and we will gladly take care of it.

We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications we have made include:

Hotel Gym:
Monday - Sunday, from 6am to 10pm

We are committed to making our property's amenities available to you while complying with local regulations. Please see below our currently available services and venues:

In-Room Dining

(Available for collection / take away only from the restaurant).

Breakfast

  • Monday - Friday, from 6:30am to 9:30am (last order 9:15am)
  • Saturday, Sunday & Bank Holidays, from 7:00am to 10:30am (last order 10:15am)


Lunch

  • Closed


Dinner:

  • Monday - Sunday, from 6:30pm to 10:00pm (Collection / take away only)


Market Kitchen Restaurant

Breakfast:

  • Monday - Friday, from 6:30am to 9:30am
  • Saturday, Sunday & Bank Holidays, from 7:00am to 10:30am


Lunch

  • Closed


Dinner: (Buffet Only)

  • Monday - Saturday, from 6:30pm to 10:00pm
  • Sunday - Closed

 

Bar & Lounge
Breakfast

  • Closed


Lunch

  • Closed


Dinner: (Buffet from Market Kitchen)

  • Monday - Saturday, from 6:30pm to 10:00pm
  • Sunday - Closed


Executive Lounge

  • Closed

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.


Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

 

  • Mobile Check-In/Check-Out. Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key. Forgo the front desk altogether and go straight to your guest room.
  • Mobile Dining. Order your private, in-room dining through the app.
  • Mobile Guest Requests. Connect with us via the app to request items you would like delivered to your guest room.

 

Not a Marriott Bonvoy member? Enroll here.


Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

 

  • Breakfast: Available in restaurant.
  • Lounge Access: Not Available.
  • Welcome Gift: Not available. Point option and hotel credit available for Elite membership.
  • Late Check-Out: Available for Elite membership.
  • Mobile Check-In/Check-Out: Available.
  • Mobile Key: Available.
  • Mobile Dining: Not Available.
  • Mobile Guest Requests: Available.