249 Stockbridge Road, Route 7, Great Barrington, Massachusetts USA 01230

Rest Assured

At Fairfield Inn & Suites Great Barrington Lenox/Berkshires, we live by the Golden Rule. Treating others like we'd like to be treated. It has always been our guiding principle.

That passion holds true now more than ever. As part of Marriott International's family of brands, we have implemented a multi-pronged approach to meet the health and safety requirements of our "Commitment to Clean" standards. These new protocols and elevated practices ensure high standards of cleanliness with a continued passion for service.

Taking great care of you starts with letting you know what to expect during your stay. Here are some of the steps we are taking and changes we have made to our amenities, services and facilities during your stay at Fairfield Inn & Suites Great Barrington Lenox/Berkshires.

Let us introduce you to what to expect.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations and wearing a face covering - which is required - whenever you're in public areas of the hotel. We do appreciate your support and understanding. We remind you also to practice social distancing, staying at least 6 feet or 2 meters from other guests and hotel associates.
Signage throughout our hotel reminds guests to maintain social distancing, and honor occupancy limits in our public spaces in compliance with state and local mandates.

Our hotel supports and encourages use of Mobile Key contactless check-in.
In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in our guest rooms. These include:

Enhanced Public Space Cleaning; We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including the lobby, public restrooms, and elevators. And, we have installed hand sanitizing stations throughout the public areas.

Guest Room Cleaning: Each guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will not provide customary housekeeping so as to minimize your interaction with our staff. Upon check-in, we will explain our current housekeeping process, which is designed for you to have a comfortable and enjoyable stay.

Personal Protective Equipment (PPE): Staff members wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on guidance by the local authorities. Guests are required to wear personal face coverings at all times when in public areas of the hotel (except when actually in our pool).

Keeping everyone safe is a shared responsibility and we very much appreciate the efforts our guests have been making to contribute to a safer environment for fellow guests and our staff.

We are committed to making the amenities and services at our property available to you while still complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications we have made include:

 

  • Indoor Pool & Hot Tub: Open, reservation required so we can limit capacity and provide an opportunity for all guests to have a chance to use this area. Reservations can be made upon check-in. Reservations do not mean that the area will be for your private use.
  • Fitness Center: Open (2 person maximum at any one time); masks required at all times.
  • Arcade: Open, (2 family limit at any one time); masks required at all times.

Breakfast is complimentary. The breakfast area is located off the lobby.

 

A limited menu is available with a choice of hot and cold items. Your breakfast meal choice will be plated by the attendant. Your breakfast selection can be boxed to-go for in-room dining, or for taking with you as you explore the area.

Seating in the breakfast area may or may not be available as we work to maintain state and local occupancy levels.

Hours:
Monday - Friday open 6:00 AM to 9:00 AM
Saturday - Sunday open 6:00 AM to 10:00 AM

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:
 
  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you have departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room.
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

 Not a Marriott Bonvoy member? Enroll here.
Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:
 
  • Late Check-Out: Connect with us via the app to request late checkout. Times vary based on availability and elite membership level.
  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you have departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room.