Seven Mile Beach, Grand Cayman, Cayman Islands

Stay Well and Together We Can Rise.

Westin is a place where you don't just get up, you rise. And now, more than ever, we want you do rise with confidence.

As part of Marriott International's family of brands, we have implemented a multi-pronged approach to meet the health and safety requirements of our "Commitment to Clean" standards.
Here are some of the key changes you can expect from your stay at Westin.

For a restorative and fulfilling stay, we want to provide you with all the details regarding changes to our services, amenities and facilities during this time.

Find your balance. Your Westin team is here to help you be your best.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations, practicing social distancing (staying at least 6 feet or 2 meters from other guests and hotel associates), and wearing face coverings whenever you're in public areas of the hotel. We do appreciate your support and understanding.
  • Signage throughout our resort to remind guests to maintain social distancing, occupancy limits, and seating capacity reductions in our restaurants in compliance with local and state mandates.
  • Partitions installed at front desks and in our fitness studio.
  • Limit contact and queue time when you use the Marriott Bonvoy™ mobile app to check-in. On arrival, head to our members' desk, where we'll present you with your pre-prepared room key after a quick ID check. Mobile chat can be used throughout your stay to communicate with our Guest Services team. Upon check-out, your invoice will be available to view directly in the app.
  • QR code menus are available for all resort eateries and bars. Room service items packaged and delivered right to your door, without associate contact.

 

All precautions are subject to change as we align with evolving local government guidance.

In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

 

  • Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic, including restrooms, elevators, eateries, and bars, as well as provided more hand sanitizing stations.
  • Personal Protective Equipment (PPE): Staff members will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities. Guests are welcome to wear personal face coverings.
  • Electrostatic Spraying: We're utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, supporting our already rigorous cleanliness protocols.
  • Room Amenities: Disinfectant wipes are available in the room for every arriving guest, as well as upon request.


Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will not provide housekeeping automatically every day. If you wish to receive daily housekeeping refresh service, please let us our guest services team know. We will be happy to make schedule service according to your preferences. Please note that if you are staying with us a bit longer, we will automatically clean your guest room after every 6th night.
  • Fitness Center: Open, partitions installed between running machines.
  • Spa: Open, reservation required. Enhanced equipment cleaning protocols in place.
  • Pool, Beach, and Luxury Cabanas: Open, social distancing measures reflected in the layout of our pool and beach loungers.

All precautions are subject to change as we align with evolving local government guidance.

In keeping with Marriott's Commitment to Clean, and in compliance with local and state mandates, we have made several enhancements to the service delivery and guest experience in our eateries and bars. These include:

 

  • Signage reminding guests to maintain social distancing.
  • All tables spaced 8ft apart.
  • QR code and single-use physical menu option available.
  • All staff wearing correct PPE based on the activities they are performing.
  • No self-service buffets.
  • All food handlers trained on safe food preparation and service practices.
  • Modified operational practices for in-room dining.


Our hours of operation can be found below:

 

  • Tortuga Beach Grill and Bar: Open daily from 11 AM - 9 PM. Caribbean casual menu featuring expansive lunch, dinner, and sharer options, as well as desserts. Full-service beach bar.
  • Cayman Coffee Exchange: Open daily from 6 AM - 8 PM. Serving freshly prepared breakfast, lunch, snacks, smoothies, coffees, drinks, and more. Grab-n-go or sit-in and enjoy our all-new contemporary surroundings.
  • Woto: Open daily from 11 AM - 11 PM. Brand new, all-day dining destination serving sashimi-grade sushi + ceviche + poke.
  • Catboat Bar: Open daily from 2:30 PM - 11:59 PM. Serving light bites and a wide range of specialty cocktails, wines, beers, and spirits.
  • In-room dining: Available daily from 6 AM - 11 PM.
  • Ferdinand's Restaurant: Scheduled to open six months after hotel reopening.
  • Beach House Restaurant: Scheduled to open six months after hotel reopening.


All precautions are subject to change as we align with evolving local government guidance.

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:
 
  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you have departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room.
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

 Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

 

  • Breakfast: Available, as per standard.
  • Welcome Gift: Available, as per standard.
  • Late Check-Out: Available, as per standard.
  • Mobile Check-In/Check-Out: Available, ID to be presented at Front Desk on arrival.
  • Mobile Guest Requests: Available via mobile chat.