625 North Road (Route 117), Groton, Connecticut USA 06340

Taking Care of You

Taking care of you has always been our number one priority, so you can focus on what's most important to you.

As part of Marriott International's family of brands, we have implemented a variety of new protocols and elevated practices, in response to the COVID-19 pandemic and keeping with our high standards of cleanliness and commitment to providing excellent service.

We have also made a few adjustments to the services, amenities, and facilities available during your stay.

Here is what to expect during your stay at Mystic Marriott Hotel & Spa.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
The safety of our guests and associates is a top priority. As guidance regarding face coverings and vaccination verification varies by local jurisdiction and may change, guests should review public information websites for the most up-to-date guidance for your destination, as well as the hotel-specific sections below and US and Canada Travel Advisories | Marriott Bonvoy™ before traveling. Fully vaccinated guests are no longer required to wear face coverings or social distance in indoor or outdoor areas of the hotel, unless required by local law.

Signage throughout our hotel to remind guests about local and state guidelines.

 

Your choice housekeeping service.

 

Mobile check-in and key, service requests via the Marriott Bonvoy™ mobile app.

 

No valet service is currently available for parking.

In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

 

  • Housekeeping:  Your guestroom is your sanctuary throughout your stay with us.  We will provide housekeeping service every third day. If you wish to receive same day service, please let our team know before 8AM. Please note that if you are staying with us a bit longer, we will automatically provide a linen change every 6th night.  You may request additional bedding, towels, toiletries at anytime.

 

  • Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators, and escalators as well as provided more hand sanitizing stations.

 

  • Electrostatic Spraying: We're utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols.

Fitness Center: Open 24 hours a day with the exception of 9PM - 10PM for cleaning.

 

Cerulean Spa: Open, Thursday to Monday 10AM - 6PM

 

Pool:  Open daily 8AM - 11PM.  During periods of high demand reservations for pool usage may be required.  Reservations can only be booked same day for a one hour period.

 

Shuttle: Currently not available

 

Concierge Lounge: Not available

 

Bell/Luggage assistance: Currently available. 

Food and Beverage offerings comply with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing to minimize in-person contact with guests. New standards include increased cleaning frequency of host stands, server stations, beverage stations, tables, chairs, counters and trays.
 

Breakfast: Mon-Fri 6:30AM - 11AM.  Sat/Sun 7AM - 12PM

 

Lunch: Not available

 

Dinner: Sun - Thursday 5PM - 10PM.  Fri/Sat 5PM - 10PM

 

Lounge/Bar: Sun - Thursday 4:30PM - 11PM  Fri/Sat 4:30PM - 11:30PM

 

Starbucks: Mon - Friday 6AM to 12PM. Sat/Sun 6AM to 1PM.

 

Room Service: Brought to your door in takeout boxes.  Available every day during Octagon breakfast & dinner hours.

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.


Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

  • Mobile Check-In/Check-Out. Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key. Forgo the front desk altogether and go straight to your guest room
  • Mobile Dining. Order your private, in-room dining through the app.
  • Mobile Guest Requests. Connect with us via the app to request items you would like delivered to your guest room.

Not a Marriott Bonvoy member? Enroll here.