Stay Well

Welcome to Hotel President Wilson, a Luxury Collection Hotel, Geneva.

Now more than ever, we are passionate about delivering an exceptional experience and truly memorable moments throughout your stay.

In response to current circumstances surrounding the COVID-19 pandemic, we have implemented a variety of new protocols and elevated practices, keeping with our high standards of cleanliness and luxury service.

Allow us to introduce you to some of the measures we have implemented and what to expect at our hotel regarding changes to amenities, services, and facilities.

We are delighted to welcome you.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations, practicing social distancing (staying at least 6 feet or 2 meters from other guests and hotel associates), and wearing face coverings whenever you're in public areas of the hotel. We do appreciate your support and understanding.
  • Signage throughout our hotels to remind guests to maintain social distancing, occupancy limits and seating capacities reductions in our restaurants in compliance with local and state mandates, and partitions installed at front desks.
  • To ensure a quicker and smoother check-in, guests can send via email prior to arrival, their passport or ID copy and contact information, in order for the hotel to pre-fill in the required police & hotel documents.
  • Valet service is currently available, and car is disinfected by hotel employees after each use.
  • Room service delivery and pick up is at the guestroom door. Employees do not enter the guestroom.
  • After each check out, we are proceeding with a deep cleaning a disinfecting process and leave the room empty minimum 24 hours.

In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

 

  • Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators, and escalators as well as provided more hand sanitizing stations.
  • Personal Protective Equipment (PPE): Staff members will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities.
  • Electrostatic Spraying: We're utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols.
  • Room Amenities: In-room coffee makers are currently available, and disinfected during room cleanness process. Disinfectant wipes are available in the room for every arriving guest as well as upon request.
  • All hotel employees are wearing face masks.
  • Clients have to wear face masks when walking in hotel public space.
  • All hotel employees are daily trained on sanitary measures and hygiene in accordance with Swiss government guidelines and Marriott's Commitment to Clean to ensure the safety of our guests in our public spaces, guestrooms and restaurants.


Every guest room is thoroughly cleaned and disinfected prior to your arrival. We will provide housekeeping cleaning services after your third night with us and while you are away from the room. If you'd like to receive additional daily cleaning, simply let our team know and we will gladly take care of it.

We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications we have made include:


Fitness Center: Open, guests need to wear face masks when walking between equipment.
Spa: Open, reservation required, guests needs to wear face masks at all times.
Pool: Open, face masks required when on sunbeds.

  • Our restaurants are open with a limited seating arrangements, and respecting the sanitary guidelines from Geneva state and Swiss Government.
  • Menu available on guest's phone through a QR code.
  • Each guest contact information is taking while seated.
  • Guests need to wear face masks in the restaurant when not seated (for example, when arriving, leaving and going to the restroom).
  • Breakfast is served only through room service. The table is left a guestroom door, service staff is not entering the room.
  • Weekend brunch concept has been modified, to avoid buffet style.
  • In the kitchen, all employees are wearing face masks and working with required social distancing.

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

 

  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room.
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

 

Not a Marriott Bonvoy member? Enroll here.



Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

 

  • Breakfast: Continental in-room dining breakfast only
  • Welcome Gift: Personalized and single use welcome gift
  • Late Check-Out: Yes, 16:00