4650 Lindle Road, Harrisburg, Pennsylvania USA 17111

Taking Care of You

Taking care of you has always been our number one priority, so you can focus on what's most important to you.

As part of Marriott International's family of brands, we have implemented a variety of new protocols and elevated practices, in response to the COVID-19 pandemic and keeping with our high standards of cleanliness and commitment to providing excellent service.

We have also made a few adjustments to the services, amenities, and facilities available during your stay.

Here is what to expect during your stay at Sheraton Harrisburg Hershey Hotel.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
The safety of our guests and associates is a top priority. As guidance regarding face coverings and vaccination verification varies by local jurisdiction and may change, guests should review public information websites for the most up-to-date guidance for your destination, as well as the hotel-specific sections below and US and Canada Travel Advisories | Marriott Bonvoy™ before traveling. Unless it is required by local law or order, fully vaccinated guests are no longer required to wear face coverings or social distance in indoor or outdoor areas of the hotel. We ask that all unvaccinated guests continue to wear face coverings and practice social distancing when they are in public spaces inside the hotel.
Signage throughout the hotel to remind guests to maintain social distancing, occupancy limits and partitions installed at front desk.

Mobile check-in and service requests delivered right to your door via the Marriott Bonvoy™ mobile app.
In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms and elevators as well as provided more hand sanitizing stations.

Personal Protective Equipment (PPE): Staff members will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities. Guests are required to wear personal face coverings in all public areas of the hotel.

Electrostatic Spraying: We're utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols.

Room Amenities:
  • Every guest room is thoroughly cleaned and disinfected between each guest. In anticipation of individual concerns of our valued guests, housekeeping will not enter a guest room during a stay unless specifically requested, or approved, by the guest, or to comply with established safety protocols.
  • For shorter stays, the hotel has been limiting daily Stay-over Service to fresh towel exchange and trash removal upon request. For longer stays, please let the Front Desk know of your preferences of when hotel staff should enter your guest room to perform housekeeping services.
  • Disinfectant wipes are available in the room for every arriving guest as well as upon request

We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications we have made include:


  • Sheraton Lounge: Closed
  • Fitness Center: Open, masks required at all times.
  • Indoor Pool: Open. State regulations require 6ft distancing in all public areas including pool and fitness center. 
  • Outdoor Pool: Open (Memorial Day to Labor Day)
  • Jacuzzi: Closed Due to Mandated Social Distancing Guidelines
  • Shuttle: Operating on Normal Schedule
  • Gift Shop: Open, masks required at all times.
  • Restaurant: Limited hours Friday through Sunday for Breakfast, Lunch and Dinner - Call Hotel for more details.
  • Pub: Closed
  • Room Service: Closed
  • The Hotel's Restaurant is open Friday to Sunday, call hotel directly for more details.
  • The Hotel's Pub is closed.
  • Grab and Go Food Items for Breakfast, Lunch and Dinner are available for pickup in the Gift Shop.

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative. Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:


  • Breakfast: Complimentary Breakfast Items from Gift Shop available for Platinum, Titanium and Ambassador Elite Members
  • Lounge Access: Sheraton Lounge is closed, no food or beverage service available.
  • Welcome Gift: Welcome Gift Choices Available for Platinum, Titanium, Ambassador Elite Members
  • Late Check-Out: Late Check Out Available for Platinum, Titanium, Ambassador Elite Members
  • Mobile Check-In/Check-Out: Available for Platinum, Titanium, Ambassador Elite Members
  • Mobile Key: Not Available At This Time
  • Mobile Dining: Not Available At This Time
  • Mobile Guest Requests: Available for all Members