107/1 Phetkasem Road, Hua Hin, Thailand 77110

Taking Care of You

Taking care of you has always been our number one priority, so you can focus on what's most important to you.

As part of Marriott International's family of brands, we have implemented a variety of new protocols and elevated practices, in response to the COVID-19 pandemic and keeping with our high standards of cleanliness and commitment to providing excellent service.

We have also made a few adjustments to the services, amenities, and facilities available during your stay.

Here is what to expect during your stay at Hua Hin Marriott Resort & Spa.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations, practicing social distancing (staying at least 6 feet or 2 meters from other guests and hotel associates), and wearing face coverings whenever you're in public areas of the hotel. We do appreciate your support and understanding.

To ensure a safe social distancing and contactless experience, Hua Hin Marriott Resort & Spa has elevated a higher safety and cleanliness standard. Below are the measures and practices that we have implemented for a safety of our guests.

 

  • Temperature checks are implemented for all guests and associates entering the hotel's premises.
  • Signages are placed throughout the hotel to remind guests of social distancing.
  • Revised seating capacities in our restaurants areas to be in accordance with government guidance.
  • Hand sanitizer stations are available in high-traffic areas including lobby, restaurants, kid's club, fitness center and all meeting and banqueting areas.
  • All the guests are encouraged to limit usage to 4 persons in elevator.
  • All associates will be required to wear face masks, and we encourage guests to do so. Face masks are available for guests at Front Office.
  • The hotel also provides disinfectant wipes in the room for guests' use on arrival.

With Marriott's Commitment to Cleanliness, our brilliant hosts are trained to practice proper hygiene operation in every aspect to elevate guests' confidence during their stay. There are also some changes in amenities set up and services to maintain the level of hygiene safety.

 

  • Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, especially in high-traffic areas like restrooms, elevators, and provided more hand sanitizing stations.
  • Personal Protective Equipment (PPE): Associates will wear PPE (Face Masks, Gloves etc.) based on the activities they are performing and in compliance with the local government regulations.
  • Guest Rooms and Key Cards: Every guest room and key card is thoroughly cleaned and disinfected. We will continue to provide housekeeping services daily while guests are away from their rooms.
  • Mini Bar: After each guests' checkout, our housekeeping staff will clean and disinfect each items in the mini bar thoroughly.


Every guest room is thoroughly cleaned and disinfected prior to your arrival. We will provide housekeeping cleaning services after your third night with us and while you are away from the room. If you'd like to receive additional daily cleaning, simply let our team know and we will gladly take care of it.

We are committed to making the amenities at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications we have made include:

 

  • Pool: Open from 09.00 - 19.00 hrs. To maintain social distancing, we have placed each pair of sunbed to be 2 meters apart.
  • Fitness Centre: Open 24 hours. We disinfected every exercise equipment every time after any guests' usage and encourage guests to additionally self-wipe down equipment before usage.
  • Spa: Open from 10.00 - 21.00 hrs. Contactless spa menu via QR code is available. We have increased the frequency of cleaning to ensure the cleanliness of the facility.

To align our hospitality service and operation with government's guidelines, we closely monitor the direction from the local health departments regarding health and safety measures, cleaning and social distancing procedures, as well as personal protective equipment.

A temperature check is conducted for every guest when entering our hotel premises and guests are also required to wear a face mask when not dining. The buffet area can only be approached when wearing a face mask and after using hand sanitizer. At all of our restaurants, each table and seating area will be cleaned after each usage while deep cleaning will take place every night.

 

  • Amber Kitchen: Open daily from 6.30 - 23.00 hrs
  • Big Fish & Bar: Open every Thursday - Monday from 17.00 - 23.00 hrs
  • Siam Bakery: Open daily from 08.00 - 21.00 hrs
  • Pool Bar: Open daily from 10.00 - 23.00 hrs
  • Lobby Lounge: Open every Friday - Sunday from 11.00 - 00.00 hrs
Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:
 
  • Mobile Check-In/Check-Out. Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key. Forgo the front desk altogether and go straight to your guest room.
  • Mobile Dining. Order your private, in-room dining through the app.
  • Mobile Guest Requests. Connect with us via the app to request items you would like delivered to your guest room.

 

Not a Marriott Bonvoy member? Enroll here.



Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

 

  • Breakfast: Available as a choice of Welcome Gift for Platinum Elite Member and above.
  • Welcome Gift: Available for Platinum Elite Member and above.
  • Late Check-Out: Silver Elite Member: priority | Gold Elite Member: 2 pm | Platinum Elite Member and above: 4 pm (Subject to room availability).
  • Mobile Check-In/Check-Out: Let us know your arrival time for an expedited arrival experience. ID card/Passport requires to be presented upon arrival.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your room.