1 Soi Surin, Talat Yai, Muang, Phuket, Thailand 83000

Rest Assured

At Courtyard Phuket Town, we live by the Golden Rule. Treating others like we'd like to be treated. It has always been our guiding principle.

That passion holds true now more than ever. As part of Marriott International's family of brands, we have implemented a multi-pronged approach to meet the health and safety requirements of our "Commitment to Clean" standards. These new protocols and elevated practices ensure high standards of cleanliness with a continued passion for service.

Taking great care of you starts with letting you know what to expect during your stay. Here are some of the steps we are taking and changes we have made to our amenities, services and facilities during your stay at Courtyard Phuket Town.

Let us introduce you to what to expect.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations, practicing social distancing (staying at least 6 feet or 2 meters from other guests and hotel associates), and wearing face coverings whenever you're in public areas of the hotel. We do appreciate your support and understanding.

To ensure safe social distancing and contactless experiences, Courtyard by Marriott Phuket Town has elevated higher safety and cleanliness standards. Below are some of the measures and practices we have implemented to ensure our guest's safety. 

 

  • Temperature checks are implemented for all guests and associates when entering hotel premises.
  • Signages are placed throughout the hotel to remind guests of social distancing.
  • Revised seating capacities in our restaurants, bar and other outlets have been updated, to align with government guidance.
  • Hand sanitizer stations are available in high-traffic areas including the hotel lobby, restaurants, Kids club, fitness center and all meeting and banqueting areas.
  • All associates are required to wear face masks. Guests are also required to wear face masks, when in public areas. Face masks are available for guests at Front Office and in hotel restaurants.
  • The hotel provides disinfectant wipes in each guest room.

With Marriott's Commitment to Cleanliness, our associates are trained to practice proper hygiene operation in every aspect to elevate guests' confidence during their stay. There are also some changes in amenity set ups and services to maintain levels of hygiene safety accordingly. 

 

  • Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, especially in high-traffic areas like restrooms, elevators, and provided more hand sanitizing stations.
  • Personal Protective Equipment (PPE): Associates will wear PPE (Face Masks, Gloves etc.) based on the duties they are performing and the local government regulations.
  • Guest Rooms and Key Cards: Every guest room and key card is thoroughly cleaned and disinfected. We will continue to provide housekeeping services daily while guests are away from their room.

 

Every guest room is thoroughly cleaned and disinfected prior to guest arrivals. We provide housekeeping cleaning services after your second night with us and while you are away from the room. If you'd like to receive additional daily cleaning, simply let our team know and we will gladly take care of it.

We are committed to making the amenities at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications we have made include:

 

  • Fitness Center: We clean all exercise equipment after usage, and encourage guests to additionally self-wipe down equipment before usage.
  • Kids Club: We have increased the frequency of cleaning and only allow 8 kids per session in the Kids' Club.

 

Due to Covid-19 related circumstances, some facilities may be impacted and service hours may be changed without prior notice. For the most up to date information, please contact us via +66 (0) 76 643 555​ or via Reservations.PhuketTown@Courtyard.com . Thank you for your kind understanding.

To align our hospitality service and operation with government guidelines, we closely monitor the direction from the local health department regarding health and safety measures, cleaning and social distancing procedures, as well as personal protective equipment.

 

A temperature check is conducted for every guest when entering our hotel premises and guests are also required to wear a face mask. The same procedures apply to hotel staff. The buffet area can only be approached when wearing a face mask and after using hand sanitizer. Menu's will be available digitally to access via QR code in every outlet.

 

Krua Talad Yai
Open daily for: Breakfast, Lunch & Dinner from 06:30- 22:00 (last orders at 21:30) 
Breakfast: 06:30 - 10:00

 

Talung Lounge
Open daily from 10.00 - 10.00 hrs (Last orders at 21:30)
Grab & Go service is avalible 24 hrs 

 

Ko Lae Pool Bar
Open daily from 10.00 - 10.00 hrs (Last orders at 21:30)

 

Room service is available from 06:30- 22:00 (Last orders at 21:30)

 

Due to Covid-19, some facilities or services operation hours may be changed without prior notice. For the most up to date information, please contact us via +66 (0) 76 643 555​ or Reservations.PhuketTown@Courtyard.com Thank you for your kind understanding.

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:
 
  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you have departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room.
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

Not a Marriott Bonvoy member? Enroll here.

 

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

 

  • Welcome Gift: Marriott Bonvoy Platinum Elite, Marriott Bonvoy Titanium Elite and Marriott Bonvoy Ambassador Elite
  • Late Check-Out: Marriott Bonvoy Platinum Elite, Marriott Bonvoy Titanium Elite and Marriott Bonvoy Ambassador Elite
  • Mobile Check-In/Check-Out: All membership tiers
  • Mobile Key: All membership tiers
  • Mobile Guest Requests: All membership tiers