31 Moo 7, Bangmoung, Khao Lak, Thailand 82190

Explore the World with Confidence

At Le Méridien Khao Lak Resort & Spa, we know that travel is an opportunity to pursue your curiosity with confidence and ease.

We've got you covered, especially considering the current circumstances surrounding the COVID-19 pandemic.

As part of Marriott International's family of brands, we have implemented a multi-pronged approach to meet the health and safety requirements of our "Commitment to Clean" standards.

We wanted to outline a few of the changes and enhancements you should expect during your stay - including changes to our amenities, services and facilities.

Here is what you can expect when you're with us.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations, practicing social distancing (staying at least 6 feet or 2 meters from other guests and hotel associates), and wearing face coverings whenever you're in public areas of the hotel. We do appreciate your support and understanding.
  • Signage throughout our hotel will remind guests to maintain social distancing with occupancy limits and revised seating capacities in our restaurants, fitness and spa areas in compliance with Thai government guidance.
  • The use of a facemask is mandatory for all guests and employees.
  • Hand sanitizer stations are available in high-traffic areas.
  • Partitions have been installed at front desks.
  • No valet service is currently available.
  • We encourage the use of the Marriott Bonvoy App for a faster, contactless check-in. You will still be required to present an ID upon arrival. This will allow us to provide a Mobile Key for your stay after registration to access your room. Contact our Guest Services team throughout your stay via the Mobile Chat option and upon check-out your invoice will be available to view directly in the app.
  • Luggage assistance is available.

In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

 

  • Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic and high touch points including restrooms, elevators, and door knobs as well as provided hand sanitizing stations.
  • Personal Protective Equipment (PPE): All staff members are required to wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities. All vendors, employees and guests entering the building are getting temperature checks.
  • Electrostatic Spraying: We're utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols.
  • Room Amenities: Disinfectant wipes are available in the room for every arriving guest as well as upon request. Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, you will receive daily housekeeping service while you are away from the room.
  • All pools are regularly disinfected to ensure cleanliness.
  • All linens are packed in sanitized covers to avoid contamination during transporting.


Every guest room is thoroughly cleaned and disinfected prior to your arrival. We will provide housekeeping cleaning services after your third night with us and while you are away from the room. If you'd like to receive additional daily cleaning, simply let our team know and we will gladly take care of it.

We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications we have made include:

 

  • Fitness Center: 24-hour access with guest keycard, limited capacity of 8 guests, advance reservation required. After each session, our team will disinfect the Fitness space and equipment. Face masks and social distancing encouraged.
  • Spa: Open, advance reservation required.
  • Pools: Open
  • Beach: Open
  • Kids Club: Open, face masks required at all times, limited capacity of 10 children.
  • Shuttle Bus: Operating on revised schedule.
Breakfast, lunch and dinner is served at Beach Grill Restaurant. We do not offer a breakfast buffet, but an all-you-can-eat a la carte menu. The pool bar is open for snacks, refreshments and Le Scoop for coffees, ice cream, pastries and afternoon tea during the day.

All of our venues and banquet spaces have been adapted to comply with the local law and are limited to 40% of total capacity and 2 meters between tables. We implemented QR code for digital menus and single-use paper menus at each venue in order to minimize risks.

Room service is available every day from 12 pm to 10 pm. Pick-up service is also available directly from the restaurant.

We strongly recommend advance booking, use of contactless payments or credit/debit card payments.
Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:
 
  • Mobile Check-In/Check-Out. Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key. Forgo the front desk altogether and go straight to your guest room.
  • Mobile Dining. Order your private, in-room dining through the app.
  • Mobile Guest Requests. Connect with us via the app to request items you would like delivered to your guest room.

 

Not a Marriott Bonvoy member? Enroll here.



Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

 

  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

For the health and safety of our associates & customers, the following precautions may be in place during your event:

 

  • Social distancing measure of more than one meter which may include one-way system, space capacity limits in public areas (e.g. restrooms, lifts).
  • Hand sanitizer stations in public areas, event spaces and face coverings available on request for all guests.
  • Single use cutlery, cups, water bottles/cans, function rooms linen-less table setup.
  • Enhanced Cleaning Protocols including but not limited to: disinfect all equipment setup before/after meeting, routine cleaning throughout day of high-touch areas.
  • Food will be pre-boxed/pre-packed with no self-service buffets.
  • Staggered arrivals, departures and breaks. Queuing may be required.
  • Group lead contact details will be kept with our safety and security team to support government contact tracing initiative.

Our dedicated event planner will work with event organizers on the implementation of protocols and procedures specific of your event.

All of the precautions are subject to change with updated government guidance.