2299 Kuhio Avenue, Honolulu, Hawaii USA 96815

Explore the world, with confidence.

At The Laylow, Autograph Collection, we know that travel is an opportunity to pursue your curiosity with confidence and ease.

We've got you covered, especially considering the current circumstances surrounding the COVID-19 pandemic. As part of Marriott International's family of brands, we have implemented a multi-pronged approach to meet the health and safety requirements of our "Commitment to Clean" standards. We wanted to outline a few of the changes and enhancements you should expect during your stay - including changes to our amenities, services and facilities.

Here is what you can expect when you're with us.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations, practicing social distancing (staying at least 6 feet or 2 meters from other guests and hotel associates), and wearing face coverings whenever you're in public areas of the hotel. We do appreciate your support and understanding.

We are also monitoring the Centers for Disease Control and Prevention (CDC) and World Health Organization (WHO) statements regarding the coronavirus (COVID-19) and are following guidance, as provided, from these agencies and local health authorities.

Required social distancing guidelines dictate that certain hotel services are currently adjusted or unavailable. Please take a moment to familiarize yourself with these guidelines, which include but are not limited to:

 

  • Six-foot social distancing
  • Wearing an appropriate face covering in all public areas, including the Fitness Center, as mandated by the Mayor for the City and County of Honolulu
  • Thoroughly and frequently washing of the hands
  • Hand Sanitizing stations are available around the hotel
  • Refrain from shaking hands or engaging in unnecessary physical contact
  • Should you become ill, self-isolate, contact local health authorities and notify us immediately. We will promptly undertake additional protocols for your safety and the safety of others.
  • Daily housekeeping services are available upon request.
  • For stays of Seven Days or longer we will service your room every 7th day.
  • Essential items will be provided upon request.
  • We will also check your room every 3rd day as part of our ongoing commitment to everyone's health, safety and security.


Every guest room is thoroughly cleaned and disinfected using hospital grade disinfectants, prior to your arrival. During your stay, daily housekeeping services are available on request. 

While we continue to strictly adhere to the safety protocols which are currently in place for everyone's health and safety, we have started to reopen various hotel services for your convenience and enjoyment:

 

Hotel Services:

 

  • For your dining convenience Hideout Restaurant is available for Take Out Service. Hours of operation are:
    • Breakfast and Hideout Coffee: 6AM - 10AM
    • Dinner: 5PM - 9PM
    • All hotel guests receive a 10% discount at Hideout!
  • Gift Shop: Please see the Front Desk.
  • Pool: Open
  • Fitness Room is temporarily closed.
  • Bell service and Concierge have been temporarily suspended.


Hideout Restaurant Food & Beverage Options and Daily Hours of Operation:
Breakfast and Hideout Coffee: 6AM - 10AM
Dinner: 5PM - 9PM
Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:
 
  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you have departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room.
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

 Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

 

  • Welcome Gift: Depending on member level, guests may receive bonus points, discounts or welcome gift on arrival.
  • Late Check-Out: Gold Elite and above receive 2pm Late Check based on availability
  • Mobile Check-In/Check-Out: Available for all members
  • Mobile Key: Available for all members