2259 Kalakaua Avenue, Honolulu, Hawaii USA 96815

Stay Well

Welcome to The Royal Hawaiian, a Luxury Collection Resort, Waikiki.

Now more than ever, we are passionate about delivering an exceptional experience and truly memorable moments throughout your stay.

In response to current circumstances surrounding the COVID-19 pandemic, we have implemented a variety of new protocols and elevated practices, keeping with our high standards of cleanliness and luxury service.

Allow us to introduce you to some of the measures we have implemented and what to expect at our hotel regarding changes to amenities, services, and facilities. Information on this page is subject to change without notice.

We are delighted to welcome you.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
The safety of our guests and associates is a top priority. As guidance regarding face coverings and vaccination verification varies by local jurisdiction and may change, guests should review public information websites for the most up-to-date guidance for your destination, as well as the hotel-specific sections below and US and Canada Travel Advisories | Marriott Bonvoy™ before traveling. Fully vaccinated guests are no longer required to wear face coverings or social distance in indoor or outdoor areas of the hotel, unless required by local law.

Mobile check-in is available via the Marriott Bonvoy™ mobile app.



 

In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

 

  • Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic, including restrooms, elevators, and escalators, as well as provided more hand sanitizing stations.
  • Personal Protective Equipment (PPE): Associates will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities.
  • Electrostatic Spraying: We're utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants in our public spaces, to support our already rigorous cleanliness protocols.
  • Room Amenities: Disinfectant wipes are available upon request.
  • Housekeeping: As part of our commitment to your health and safety, we have thoroughly cleaned your room in preparation for your arrival. During your stay, we will provide daily housekeeping service while you are away from the room. If you prefer to limit associate entry to your room, we are happy to notate a preference of no housekeeping services. If you are staying with us a bit longer, we will automatically clean your guest room after every 6th night.
  • Pools: Complimentary pool chairs are available on a first come, first serve basis. Beach Club Umbrella Sets and Malulani Poolside Cabanas are also available for rent and can be reserved ahead of time on royalhawaiian.umbrella-finder.com.
    • Malulani Pool is open daily from 8:00 AM - 6:00 PM.
    • Helumoa Playground is open daily from 8:00 AM - 8:00 PM.
  • Fitness Center: Open 24 hours. 
  • Spa: Abhasa Waikiki Spa is open.
  • Beach: Beach chairs are available for exclusive rental by hotel guests from 8am-6pm. Please contact the pool desk to book beach chairs in advance.
  • Cultural Activities: Available

In response to the current environment, the hotel will follow enhanced sanitation guidelines and have modified access to menus to include digital menus. Additionally the restaurants only accept room charge or credit card, no cash payments.


The Royal Hawaiian showcases continental classics and contemporary Hawaiian cuisines that draw inspiration from our lush tropical landscape. In addition, our restaurant's menus are available for take away.

 

  • Surf Lanai - Open for Breakfast 6:30AM-10:30AM
  • Mai Tai Bar - Open for Lunch and Dinner 11:00 AM - 11:00 PM with live music in the evenings. Kitchen last call at 9:45 PM. Bar last call at 10:45 PM.
  • Azure - Open for Dinner Wednesday-Sunday 5:30 PM - 8:30 PM. Serving a four course menu. Reservations recommended by calling +1 808-921-4600 or booking on OpenTable.
  • Royal Hawaiian Bakery - Open 6:00 AM - 12:00 PM
  • Aha'aina Luau - Open Mondays and Thursdays. We recommend booking your tickets early due to limited seating. Learn More

  

Please note that Mailani Lounge and In-Room Dining are currently unavailable.

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative. Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

 
  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.
 

Not a Marriott Bonvoy member? Enroll here.


Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

 

  • Breakfast: Elite breakfast available, based on membership tier
  • Welcome Gift: Elite member gift available, based on membership tier
  • Late Check-Out: Based on availability
  • Mobile Check-In/Check-Out: Available
  • Mobile Guest Requests: Available

As of March 26, 2022 the State of Hawaii‘s Safe Travels program for domestic travel has ended. Starting March 26, incoming domestic passengers will not have to quarantine or show proof of COVID-19 vaccination or a pre-travel negative test result, and will no longer be required to create a Safe Travels account with travel details.

  

International passengers to Hawaii should carefully review all U.S. federal requirements and consult with their airline. More information is available on https://www.gohawaii.com/travel-requirements

We look forward to welcoming you to our beautiful resort. To help ensure an enjoyable visit to our beautiful Hawaiian Islands we welcome you to view several videos created by Hawaii Visitors & Convention Bureau on YouTube here.