Stay Well and Together We Can Rise

Introducing the next level in healthy spaces for your vacation stays. When you and your family vacation with us, we want to help you stay healthy.

Marriott's Commitment to Clean provides cleaner, safer spaces for our Owners, guests and associates. So you can vacation with confidence. And focus on what matters most: time together. For details, learn more about Our Next Level of Clean.

The safety of our guests and associates is a top priority. As guidance regarding face coverings and vaccination verification varies by local jurisdiction and may change, guests should review public information websites for the most up-to-date guidance for your destination, as well as the hotel-specific sections below and US and Canada Travel Advisories | Marriott Bonvoy™ before traveling. Unless it is required by local law or order, fully vaccinated guests are no longer required to wear face coverings or social distance in indoor or outdoor areas of the hotel. We ask that all unvaccinated guests continue to wear face coverings and practice social distancing when they are in public spaces inside the hotel.

A full spectrum of social distancing guidelines have been implemented throughout each property, including:

• Altered traffic flow to support 6-foot spacing
• Removed brochure racks
• Removed unnecessary furnishings
• Installation of signage across the property campus to remind Owners, guests, and associates of social distancing requirements.
• Reduction of seating in common areas, such as lobbies
• Closure of every other stall in common area restrooms
• Limitations on occupancy in fitness centers and removal of certain equipment, where applicable.
• Reductions in pool deck seating, where applicable
• Continued closure of activities centers and kid's clubs. where applicable

In keeping with Our Next Level of Clean and Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and accommodations. These include:

Enhanced Public Space Cleaning. With increased frequency and enhanced cleaning tools, you'll get a heightened level of clean and health safety throughout shared areas. You will find hand sanitizer stations at high-traffic public spaces like the lobby, front desk, elevator landings, food & beverage entrances and fitness center entrances.

Personal Protective Equipment (PPE). All associates will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities.

Electrostatic Spraying. We're utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols.

Your Clean Home Away from Home

All of your private vacation spaces now undergo an even more robust regimen of cleaning protocols.

• Hospital-grade disinfectants are used in every villa/room, before every check-in.
• Disinfectant wipes are available in the villa/room for every arriving guest as well as upon request.
• Each villa/room is thoroughly cleaned and disinfected, with particular attention paid to high-touch surfaces, such as light switches, door handles, remote controls, countertops, climate controls, and appliance doors using hospital-grade disinfectants
• Removal and replacement of all unused linen/terry from villas/rooms
• Removal and replacement of all unused bathroom amenities, such as soap and shampoo
• Removal and replacement of all opened paper products, such as toilet and facial tissues
• In support of continued enhanced public area cleaning, enhanced villa/room departure cleans, and for the health and safety of property associates, daily housekeeping service, such as daily tidies, is currently unavailable.

Open with Social Distancing

 

• Activities (On-Site)
• BBQ Grills
• Beach Services
• Concierge
• Jogging Path
•  Pool 
• Pool Chairs
• Poolside Cabana
• Spa Helani
• Sports Courts - The Tennis Court/Basketball Court is open but guests must provide their own equipment.
• Steam Room/Sauna
• Valet 
• WestinWORKOUT® Fitness Studio 
• Whirlpool Spa

 

Currently Closed/Unavailable

 

• Activity Center
• Bicycle Rentals
• Fitness Classes
• Housekeeping (Daily) - Towel and linen delivery is available upon request.
• Mini-Golf Course
• Movie Theater
• Westin Family Kid's Club
• Playgrounds

For more information and current status of amenities, see Resort Updates.

Open with Social Distancing

 

• Aunties Kitchen is now open daily from 8:00 a.m. to 8:00 p.m.
  • Breakfast and Rise & Shine Happy Hour is available from 7:30 a.m. to 11:00 a.m.
  • Lunch is available from 11:00 a.m. to 2:00 p.m.
  • Happy Hour is from 2:00 p.m. to 5:00 p.m. daily.
  • Poolside Service Hours are from 10:30 a.m. to 5:00 p.m. daily.
  • Dinner is available from 5:00 p.m. to 8:00 p.m.
  • Self-ordering and restaurant seating are available.
  • For the safety of our associates, Owners, and guests, face coverings must be worn at all times, and may only temporarily be removed while actively eating or drinking. No bar stools will be available. Menus will be available via QR codes and disposable paper menus upon request. Sanitizer stations will be available.

 

• Kai Ala Market (North Tower)  - Open from 6:30 a.m. to 8 p.m. Monday through Thursday and 6:30 a.m. to 9 p.m. Friday through Sunday

 

• Pailolo Bar & Grill is open for Lunch and Dinner from 11 a.m. to 9 p.m., daily.
  • Lunch is available from 11:00 a.m. to 2:00 p.m.
  • Happy Hour is from 2:00 p.m. to 5:00 p.m. daily.
  • Dinner is available from 5:00 p.m. to 8:00 p.m.
  • Poolside Service Hours are from 11:00 a.m. to 6:00 p.m. daily.
  • Self-ordering and restaurant seating are available.
  • Live entertainment will be available from 5 p.m. to 8 p.m. Monday through Wednesday.
  • For the safety of our associates, Owners, and guests, face coverings must be worn at all times, may be temporarily removed only while actively eating or drinking. No bar stools will be available. Menus will be available via QR codes and disposable paper menus upon request. Sanitizer stations will be available. 

 

• Pu'ukoli'i General Store (South Tower) is open from 8:00 a.m. to 8:00 p.m., Daily

 

 

Currently Closed/Unavailable

• Pulehu, an Italian Grill

For more information and current status of amenities, see Resort Updates.

We look forward to welcoming you to your happy place at one of our inspiring Westin® Vacation Club resorts.
Please enjoy several Marriott Bonvoy Member benefits including:

• Elite Night Credit for a Qualifying Stay
• Points or Miles for all Qualifying Charges
• Free Night Awards, booked at least one (1) day in advance of arrival

Not a Marriott Bonvoy member? Enroll here.

When renting at our ownership resorts, you are getting the keys to a Vacation Club Owner's vacation home. As such, we are unable to offer some Marriott Bonvoy Member benefits that may be available at Marriott branded hotels. These non-offered benefits include:

• Complimentary Enhanced Room Upgrades
• Late checkout
• Suite Night Awards
• Gift Shop Discount
• Guaranteed Room Type
• Marriott Bonvoy Events
• 48-Hour Guaranteed Availability
• Ultimate Reservation Guarantee
• Your24
• Instant Redemption Awards

Find additional information about loyalty program terms and conditions here.

Official Information

Please visit the official State of Hawaii website for more information.

http://hawaiicovid19.com/

https://www.mauicounty.gov/

https://governor.hawaii.gov/emergency-proclamations/

 

 

 

Service Animal Policy

Service animals that perform work or tasks are welcome at the resort, but family pets are not permitted. Bringing a pet to the resort will result in a Room Recovery Fee. In the event we discover that you have brought a pet to the resort, you will be charged a Room Recovery Fee in the amount of $500 per pet, and you will be asked to take your pet to a local, third-party boarding facility.

Please be aware that in some locations, misrepresenting a pet as a service animal is a misdemeanor and will result in a monetary penalty and/or imprisonment.

 

 

Face Coverings at Our Property

Face coverings may be required. To learn more, please reference our Face Covering Requirement information located here under Know Before You Go.

 

Free Wi-Fi & No Resort Fees

At The Westin Ka'anapali Ocean Resort Villas, enjoy complimentary wireless Internet in all studio, villas, and public areas. We also do not charge resort fees.

WHEN YOU GO, DID YOU KNOW?...

• Vacations Together: You can control your vacation environment in a spacious villa with the conveniences of home. A typical two-bedroom comfortably accommodates family or friends in more than 1,100 square feet, giving everyone their own space.
• Private Balconies: Most studios and villas include a generously sized private balcony or patio, great for sipping coffee, eating meals, or just relaxing in the fresh air.
• Villa Cooking: For easy meals in, a fully equipped kitchen ( or kitchenette in studios) lets you make your favorite dishes or snacks anytime. Or warm up those restaurant leftovers.
• Comfortable Meals In: A studio or villa gives you options to eat in your space, on your schedule. You might choose to cook, grab take-out, or get delivery, eating relaxed meals at your family-sized table. Or dine ‘out' on your own balcony.
• Laundry: Most villas include a convenient washer/dryer, so you can have clean clothes (and dry bathing suits) all vacation long. Or if you're flying, pack less.
• Living Areas: After days venturing off the beaten path, you can unwind together in your comfortable living room or on your outdoor balcony.

Features vary by room type. Refer to your selected room's description for details.