6 Kai Ala Drive, Lahaina, Hawaii USA 96761

Stay Well and Together We Can Rise

Westin is a place where you don't just get up, you rise. And now, more than ever, we want you to rise with confidence. Especially on your renewing vacations.

As part of Marriott International's family of brands, we have implemented a multi-pronged approach to meet the health and safety requirements of our "Commitment to Clean" standards.

Here are some of the key changes you can expect from your stay at Westin.

For a restorative and fulfilling stay, we want to provide you with all the details regarding changes to our services, amenities and facilities during this time.

Find your balance. Your Westin team is here to help you be your best.
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Property Information

Introducing the next level in healthy spaces for your vacation stays. When you and your family vacation with us, we want to help you stay healthy.

Marriott's Commitment to Clean provides cleaner, safer spaces for our Owners, guests and associates. So you can vacation with confidence. And focus on what matters most: time together. For details, learn more about Our Next Level of Clean.
The safety of our guests and associates is a top priority. As guidance regarding face coverings and vaccination verification varies by local jurisdiction and may change, guests should review public information websites for the most up-to-date guidance for your destination, as well as the hotel-specific sections below and US and Canada Travel Advisories | Marriott Bonvoy™ before traveling. Unless it is required by local law or order, fully vaccinated guests are no longer required to wear face coverings or social distance in indoor or outdoor areas of the hotel. We ask that all unvaccinated guests continue to wear face coverings and practice social distancing when they are in public spaces inside the hotel.
A full spectrum of social distancing guidelines have been implemented throughout each property, including:

  • Altered traffic flow to support 6-foot spacing
  • Removed brochure racks
  • Removed unnecessary furnishings
  • Installation of signage across the property campus to remind Owners, guests, and associates of social distancing requirements.
  • Reduction of seating in common areas, such as lobbies
  • Closure of every other stall in common area restrooms
  • Limitations on occupancy in fitness centers and removal of certain equipment, where applicable.
  • Reductions in pool deck seating, where applicable
  • Continued closure of activities centers and kid's clubs. where applicable
In keeping with Our Next Level of Clean and Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and accommodations. These include:

Enhanced Public Space Cleaning. With increased frequency and enhanced cleaning tools, you'll get a heightened level of clean and health safety throughout shared areas. You will find hand sanitizer stations at high-traffic public spaces like the lobby, front desk, elevator landings, food & beverage entrances and fitness center entrances.

Personal Protective Equipment (PPE). All associates will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities.

Electrostatic Spraying. We're utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols.

Your Clean Home Away from Home

All of your private vacation spaces now undergo an even more robust regimen of cleaning protocols.

  • Hospital-grade disinfectants are used in every villa/room, before every check-in.
  • Disinfectant wipes are available in the villa/room for every arriving guest as well as upon request.
  • Each villa/room is thoroughly cleaned and disinfected, with particular attention paid to high-touch surfaces, such as light switches, door handles, remote controls, countertops, climate controls, and appliance doors using hospital-grade disinfectants
  • Removal and replacement of all unused linen/terry from villas/rooms
  • Removal and replacement of all unused bathroom amenities, such as soap and shampoo
  • Removal and replacement of all opened paper products, such as toilet and facial tissues
  • In support of continued enhanced public area cleaning, enhanced villa/room departure cleans, and for the health and safety of property associates, daily housekeeping service, such as daily tidies, is currently unavailable.

The current status of resort amenities and services is subject to change at any time due to governmental requirements and/or changes to operating guidelines. Please continue to check this website frequently for updates prior to your upcoming reservation.

 

Reciprocal use of The Westin Nanea Ocean Resort Villas amenities is prohibited. Thank you in advance for your understanding and support of our efforts to mitigate the impact of COVID-19 at the resort. However, Food and Beverage charges are available between The Westin Kā'anapali Ocean Resort Villas and The Westin Nanea Villas.

Open with Social Distancing

 

  • Activities (On-Site)
  • BBQ Grills
  • Beach Services
  • Concierge
  • Jogging Path
  •  Pool - South pools will remain open but the waterslide in our South Main pool will be closed from Sept. 22 to Oct. 2, 2021. The Pirate Ship at our North Keiki pool will be closed from Oct. 2-12, 2021.
  • Pool Chairs
  • Poolside Cabana
  • Spa Helani
  • Sports Courts - The Tennis Court/Basketball Court is open but guests must provide their own equipment.
  • Steam Room/Sauna
  • Valet 
  • WestinWORKOUT® Fitness Studio - Effective Sept. 15, 2021, The North WestinWORKOUT® Fitness Studio will be closed. The South WestinWORKOUT Fitness Studio is open from 7 a.m. to 3 p.m. daily; guests must be fully vaccinated to reserve a one-hour time slot. Reservations may be made at any concierge desk. Upon arrival at the fitness studio door, guests must provide proof of vaccination and a government-issued ID, as per Maui County Public Health Emergency Rules.
  • Whirlpool Spa


 

Currently Closed/Unavailable

 

  • Activity Center
  • Bicycle Rentals
  • Fitness Classes
  • Housekeeping (Daily) - Towel and linen delivery is available upon request.
  • Late Departure Lounge
  • Mini-Golf Course
  • Movie Theater
  • Westin Family Kid's Club
  • Playgrounds

For more information and current status of amenities, see Resort Updates.

The current status of food and beverage offerings is subject to change at any time due to governmental requirements and/or changes to operating guidelines. Please continue to check this website frequently for updates prior to your upcoming reservation.

 

Reciprocal use of The Westin Nanea Ocean Resort Villas amenities is prohibited. Thank you in advance for your understanding and support of our efforts to mitigate the impact of COVID-19 at the resort. However, Food and Beverage charges are available between The Westin Kā'anapali Ocean Resort Villas and The Westin Nanea Villas.

 

Open with Social Distancing

 

  • Aunties Kitchen is now open daily from 8:00 a.m. to 5:00 p.m.
    • Breakfast and Rise & Shine Happy Hour is available from 8:00 a.m. to 11:00 a.m.
    • Lunch is available from 11:00 a.m. to 2:00 p.m.
    • Happy Hour is from 2:00 p.m. to 5:00 p.m. daily.
    • Poolside Service Hours are from 10:30 a.m. to 5:00 p.m. daily.
    • Self-ordering and restaurant seating are available.
    • For the safety of our associates, Owners, and guests, face coverings must be worn at all times, and may only temporarily be removed while actively eating or drinking. No bar stools will be available. Menus will be available via QR codes and disposable paper menus upon request. Sanitizer stations will be available.

 

  • Kai Ala Market (North Tower)  - Open from 6:30 a.m. to 8 p.m. Monday through Thursday and 6:30 a.m. to 9 p.m. Friday through Sunday

 

  • Pailolo Bar & Grill is now open for Lunch and Dinner from 11 a.m. to 9 p.m., daily.
    • Happy Hour is from 2 p.m. to 5 p.m. daily.
    • Poolside Service Hours are from 11:00 a.m. to 6:00 p.m. daily.
    • Self-ordering and restaurant seating are available.
    • Live entertainment will be available from 5 p.m. to 8 p.m. Monday through Wednesday.
    • For the safety of our associates, Owners, and guests, face coverings must be worn at all times, may be temporarily removed only while actively eating or drinking. No bar stools will be available. Menus will be available via QR codes and disposable paper menus upon request. Sanitizer stations will be available. 

 

Currently Closed/Unavailable

  • Pulehu, an Italian Grill
  • Pu'ukoli'i General Store

For more information and current status of amenities, see Resort Updates.
We look forward to welcoming you to your happy place at one of our inspiring Westin® Vacation Club resorts.
Please enjoy several Marriott Bonvoy Member benefits including:

  • Elite Night Credit for a Qualifying Stay
  • Points or Miles for all Qualifying Charges
  • Free Night Awards, booked at least one (1) day in advance of arrival

Not a Marriott Bonvoy member? Enroll here.

When renting at our ownership resorts, you are getting the keys to a Vacation Club Owner's vacation home. As such, we are unable to offer some Marriott Bonvoy Member benefits that may be available at Marriott branded hotels. These non-offered benefits include:

  • Complimentary Enhanced Room Upgrades
  • Late checkout
  • Suite Night Awards
  • Gift Shop Discount
  • Guaranteed Room Type
  • Marriott Bonvoy Events
  • 48-Hour Guaranteed Availability
  • Ultimate Reservation Guarantee
  • Your24
  • Instant Redemption Awards

Find additional information about loyalty program terms and conditions here.

Important Alerts

 

Effective Oct. 16, 2021, pursuant to the Maui County mayor's Public Health Emergency Rules (issued Oct. 12, 2021), all individuals ages 12 years and older prior to entering a restaurant, bar or other food or social establishments, gyms or fitness centers must present one of the following:

Proof of full vaccination (meaning two weeks has passed after the second dose in a two-dose COVID-19 vaccine or a single-dose COVID-19 vaccine authorized/approved by the U.S. Food and Drug Administration) and government or school-issued identification matching the same name as the proof of vaccination.

Proof of full COVID-19 vaccination includes a completed vaccination card in original, photocopied, or digital form; the Hawaii SMART Health Card digital health pass; or other similar vaccination documentation from a healthcare provider.

Proof of a negative COVID-19 test result taken within 48 hours of entry into the premises, and identification bearing the same identifying information as the negative COVID-19 test, which must be an FDA approved or FDA EUA approved molecular or antigen test.

Individuals who previously tested positive for COVID-19 and have recovered may be allowed entry by providing the following:

  • Government or school-issued identification, plus written or electronic documentation as follows:
    • The COVID-19 test result, which MUST be:
    • A molecular test or antigen test;
    • Processed by a Clinical Laboratory Improvement Amendment (CLIA) certified lab OR Department of Defense Clinical Laboratory Improvement Program (CLIP) lab with the name and CLIA/CLIP number of the lab clearly printed on the result; and
    • Dated no more than 90 days and no less than 11 days from the individuals' departure date for Hawaii.
    • A medical provider letter, which MUST be:
    • Dated at least 10 days after the collection date of the positive test result;
    • Signed by a medical provider with the medical provider's name and National Provider Identifier (NPI) clearly listed; and
    • Clearly written to indicate the individual is currently symptom free, or symptoms have resolved, or they are cleared to travel.

 

The emergency rules require reduced capacity for bars, restaurants, gyms and fitness centers, as well as modified operating hours for restaurants and bars, which may impact amenities' operating hours at the resort.

If an individual does not have proof of full COVID-19 vaccination status, negative test result, or post-COVID 19 infection as outlined above, the emergency rules permit a restaurant to serve the individual in outdoor dining spaces or by take-out only.

 

 

By order of the Governor of the State of Hawaii, effective August 5, 2021, face coverings are required for all owners and guests when in indoor public settings (including in all indoor common and public areas), with certain limited exceptions. Please visit the links below for official information on the mandatory restrictions including facial covering requirements, etc.

Owners and guests planning a trip to Hawaii, including traveling between the Hawaiian Islands, should review current State of Hawaii and County government guidance (link provided below), as this information changes frequently and may vary from island to island.

 

Hawaii Pre-Travel Testing Program

Effective July 8, 2021, domestic travelers to Hawaii who have been fully vaccinated against COVID-19 in the United States are now able to bypass the state's pre-travel testing and quarantine requirements.

For those travelers to Hawaii who do not meet the state's requirements as domestic and fully vaccinated against COVID-19 in the United States, the state of Hawaii has a Pre-Travel Testing Program that provides an alternative to the mandatory 10-day quarantine in connection with travel into Hawaii if all pre-travel testing requirements have been met. It will be your kuleana (responsibility) to know the rules surrounding the Pre-Travel Testing Program and self-quarantine requirements and to abide by the rules imposed. PLEASE NOTE that a county may also require travelers five years and older to obtain a subsequent test after arrival into the statePlease review current government guidance often, as your travel plans could be affected.

Please visit the official state of Hawaii website for information on the Pre-Travel Testing Program and to review any local travel restrictions and testing requirements in place specific to the islands throughout Hawaii.

Additionally, please visit the official Maui County website for information on local travel restrictions and testing requirements for the island of Maui.

 

Required Online Travel and Health Questionnaire

All arriving passengers to Hawaii will be required to fill out a mandatory state of Hawaii online travel and health questionnaire. Save time during your arrival screening process by completing it online no more than 24 hours before you depart, and follow all pre-arrival procedures. For the current government guidance and to access the online travel and health questionnaire provided by the state of Hawaii, please visit Hawaii's official tourism website.

As of May 4, 2021, all trans-Pacific travelers to Maui County participating in the state of Hawaii's Safe Travels Program (in order to bypass the state of Hawaii's mandatory 10 day quarantine upon arrival) will be subject to an additional rapid Novel Coronavirus (COVID-19) test upon arrival at the Kahului Airport. Travelers can pre-register for this test on the Maui Arrival Test Pre-registration website. For additional information on the post-arrival testing requirement, please visit the Maui County Travel Rules and Guidelines website.

 

Official Information


Please visit the official State of Hawaii website for more information.

http://hawaiicovid19.com/

https://www.mauicounty.gov/

https://governor.hawaii.gov/emergency-proclamations/

 

 

General Property Updates

All Owners and guests must be physically present at check-in to verify their quarantine exemption status through the Hawaii Safe Travels website.

 

 

Construction Updates

Please note that The Westin Kā‘anapali Ocean Resort Villas South Pool will be closed for refurbishment from Sept. 7, 2022 to Oct. 31, 2022. During this time, The Westin Kā‘anapali Ocean Resort Villas North Pool, Pirate Ship, and Adult Pool are currently scheduled to remain open. Thank you for your understanding as we complete this required pool renovation upgrade.

 

 

 

Pet Policy

This property welcomes ADA service animals. Pets are not permitted.

 

 

Amenity Status

Reciprocal use of The Westin Nanea Ocean Resort Villas amenities is prohibited. Thank you in advance for your understanding and support of our efforts to mitigate the impact of COVID-19 at the resort. However, Food and Beverage charges are available between The Westin Kā'anapali Ocean Resort Villas and The Westin Nanea Villas.

 

 

Face Coverings at Our Property

Face coverings may be required. To learn more, please reference our Face Covering Requirement information located here under Know Before You Go.

 

Free Wi-Fi & No Resort Fees

At The Westin Ka'anapali Ocean Resort Villas, enjoy complimentary wireless Internet in all studio, villas, and public areas. We also do not charge resort fees.

WHEN YOU GO, DID YOU KNOW?...
  • Vacations Together: You can control your vacation environment in a spacious villa with the conveniences of home. A typical two-bedroom comfortably accommodates family or friends in more than 1,100 square feet, giving everyone their own space.
  • Private Balconies: Most studios and villas include a generously sized private balcony or patio, great for sipping coffee, eating meals, or just relaxing in the fresh air.
  • Villa Cooking: For easy meals in, a fully equipped kitchen ( or kitchenette in studios) lets you make your favorite dishes or snacks anytime. Or warm up those restaurant leftovers.
  • Comfortable Meals In: A studio or villa gives you options to eat in your space, on your schedule. You might choose to cook, grab take-out, or get delivery, eating relaxed meals at your family-sized table. Or dine ‘out' on your own balcony.
  • Laundry: Most villas include a convenient washer/dryer, so you can have clean clothes (and dry bathing suits) all vacation long. Or if you're flying, pack less.
  • Living Areas: After days venturing off the beaten path, you can unwind together in your comfortable living room or on your outdoor balcony.

Features vary by room type. Refer to your selected room's description for details.