2605 Kaanapali Parkway, Maui, Hawaii USA 96761

Taking Care of You

Taking care of you has always been our number one priority, so you can focus on what's most important to you.

As part of Marriott International's family of brands, we have implemented a variety of new protocols and elevated practices, in response to the COVID-19 pandemic and keeping with our high standards of cleanliness and commitment to providing excellent service.

We have also made a few adjustments to the services, amenities, and facilities available during your stay. Information on this page is subject to change without notice.

Here is what to expect during your stay at Sheraton Maui Resort & Spa.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
The safety of our guests and associates is a top priority. As guidance regarding face coverings and vaccination verification varies by local jurisdiction and may change, guests should review public information websites for the most up-to-date guidance for your destination, as well as the hotel-specific sections below and US and Canada Travel Advisories | Marriott Bonvoy™ before traveling. Fully vaccinated guests are no longer required to wear face coverings or social distance in indoor or outdoor areas of the hotel, unless required by local law.

 

  • Mobile check-in is available via the Marriott Bonvoy™ mobile app.
  • Pool: The pool is open 8am-8pm. Please contact guest services to book pool chairs in advance, or reserve online at https://sheratonmaui.ipoolside.com/.
  • Fitness Center:  Open 24 hours.
  • Spa: The Spa at Black Rock is open.
  • Golf: Open; visit kaanapaligolfcourses.com for more information.
  • Game Room: Open.
  • Shuttle: Kaanapali Trolley and Lahaina Shuttle are available.
  • Cultural Activities: Nightly sunset cliff dive ceremony and other cultural activities available.
  • Beach: Beach chairs are available for exclusive rental by hotel guests from 8am-4pm.

We highly recommend that guests make reservations for activities, dining and rental cars in advance of their visit. Contact our concierge via email at smc@aqualani.com for assistance.

We are currently offering the following dining options.

 

  • The Sandbar: Open morning 5:30 AM - 11:00 AM and evening 5:00 PM - 10:30 PM with live music in the evenings. #pupuwithaview at Kaanapali's only lobby bar. Sample craft cocktails and local bites infused with island flavors, while taking in panoramic views of the Pacific and Kaanapali Beach from a wraparound lanai. In the morning, start your day with housemade pastries and breakfast bites. Proudly brewing Starbucks coffee.
  • Coral Reef: Open for Breakfast 6:30 AM - 11:00 AM daily, and Dinner 5:30 PM - 9:00 PM Friday - Monday. Start your day with delicious a la carte breakfast service and our popular No Ka Oi breakfast buffet. At night, enjoy Pacific Rim cuisine highlighting locally-grown ingredients. Reservations are recommended for dinner and can be made via OpenTable.
  • Cliff Dive Grill: Open for lunch and dinner 11:00 AM - 9:00 PM. This open-air hot spot serves a range of tempting options inspired by the flavors of Maui right on Kaanapali Beach. Take in the nightly torch lighting and cliff dive ceremony.

  • Mai Tai Bar: Open for lunch 11:00 AM - 4:00 PM. Located steps away from of Kaanapali Beach, Mai Tai is an ideal setting for sipping on your favorite umbrella drink and enjoying tasty poolside bites for lunch.

  • Teppan-Yaki Dan:  Open for dinner Tuesday-Saturday 5:00 PM - 9:30 PM. At Teppan-yaki Dan, skilled chefs prepare fresh lobster, steak and more right before your eyes. The restaurant also offers a wide selection of sakes and fine wines to complement your entree. Reservations are recommended well in advance and can be made via OpenTable.

  • Maui Nui Luau: Mondays, Wednesdays and Fridays at 4:30pm. Discover the remarkable stories, history, and culture of the Valley Isle and Kaanapali through the songs and dances of Maui and the Pacific...Discover Maui Nui Luau! Visit https://www.sheratonmauiluau.com/ to book.

  • Exclusive Oceanfront Dining: Sheraton Maui Resort & Spa offers guests an exclusive dining experience. Relax in the privacy of our beachfront dinner bungalow and indulge in a customized menu, with island-inspired ingredients, for up to four guests. Book a Table

  • Black Rock Shave Ice:  Open seasonally. Cool off with Hawaiian style shave ice, a local favorite. Offering over 30 flavors!

  • In-Room Dining:  Available for Breakfast and Dinner

 

 

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative. Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

 

  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.
 

Not a Marriott Bonvoy member? Enroll here.


Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

 

  • Breakfast: Continental breakfast to go offered through Coral Reef, based on membership tier
  • Late Check-Out: Based on availability
  • Mobile Check-In/Check-Out: Available
  • Mobile Guest Requests: Available

As of March 26, 2022 the State of Hawaii‘s Safe Travels program for domestic travel has ended. Starting March 26, incoming domestic passengers will not have to quarantine or show proof of COVID-19 vaccination or a pre-travel negative test result, and will no longer be required to create a Safe Travels account with travel details.

  

International passengers to Hawaii should carefully review all U.S. federal requirements and consult with their airline. More information is available on https://www.gohawaii.com/travel-requirements

We look forward to welcoming you to our beautiful resort. To help ensure an enjoyable visit to our beautiful Hawaiian Islands we welcome you to view several videos created by Hawaii Visitors & Convention Bureau on YouTube here.