15700 John F. Kennedy Boulevard, Houston, Texas USA 77032

Taking Care of You.

Taking care of you has always been our number one priority, so you can focus on what's most important to you.

As part of Marriott International's family of brands, we have implemented a variety of new protocols and elevated practices, in response to the COVID-19 pandemic and keeping with our high standards of cleanliness and commitment to providing excellent service.

We have also made a few adjustments to the services, amenities, and facilities available during your stay.

Here is what to expect during your stay at Sheraton North Houston at George Bush Intercontinental.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
The safety of our guests and associates is a top priority. As guidance regarding face coverings and vaccination verification varies by local jurisdiction and may change, guests should review public information websites for the most up-to-date guidance for your destination, as well as the hotel-specific sections below and US and Canada Travel Advisories | Marriott Bonvoy™ before traveling. Fully vaccinated guests are no longer required to wear face coverings or social distance in indoor or outdoor areas of the hotel, unless required by local law.
Signage throughout our hotel to remind guests to maintain social distancing when possible. Occupancy limits and seating reductions in our bar area to meet TX mandates. Our fitness center is set up for social distancing and we have installed partitions at the front desk and food and beverage outlets.

Room Service and Club Lounge are not available at this time.
We have enhanced cleaning processes for the public space. While also increasing the frequency of cleaning and disinfecting areas with high traffic including restrooms and elevators. Hand sanitizing stations are set throughout the public space and staff members are wearing PPE based on the activities they are performing. Guests face coverings are mandatory in all public spaces.

Electrostatic Spraying: We're utilizing enhanced technologies including electrostatic sprayers with hospital-grade disinfectants.
Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will not provide housekeeping automatically every day. If you wish to receive daily housekeeping refresh service, please let our guest services team know. We will be happy to schedule service according to your preferences. Please note that if you are staying with us a bit longer, we will automatically clean your guest room after every 6th night.

We have made some modifications to our amenities at this time:


  • Fitness Center is open with no free weights
  • Shuttle is operating on it's normal schedule to and from the airport
  • Breakfast is grab and go in the lobby
  • Bar is open 5pm to 9pm daily
  • Lounge is currently not open
  • Breakfast is Grab and Go from the lobby
  • Bar is open daily from 5pm-9pm with additional cleaning after each guest
  • Room Service is currently closed
Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:
  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you have departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

 Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:


  • Breakfast: Grab and Go in the lobby
  • Lounge Access: Currently closed and any breakfast will be in the lobby
  • Welcome Gift: Points or an item from the gift shop for Gold and above
  • Late Check-Out: Standard Bonvoy late check outs
  • Mobile Check-In/Check-Out: Both mobile check-in and check-out are available.
  • Mobile Key: We do not have mobile key at the hotel
  • Mobile Dining: We do not have mobile dining at the hotel
  • Mobile Guest Requests: Mobile guest requests through GXP are available