1100 Texas Avenue, Houston, Texas USA 77002

Explore the world with confidence

At Magnolia Hotel Houston, a Tribute Portfolio Hotel, we know that travel is an opportunity to pursue your curiosity with confidence and ease.

We've got you covered, especially considering the current circumstances surrounding the COVID-19 pandemic.

As part of Marriott International's family of brands, we have implemented a multi-pronged approach to meet the health and safety requirements of our "Commitment to Clean" standards.

We wanted to outline a few of the changes and enhancements you should expect during your stay - including changes to our amenities, services and facilities.

Here is what you can expect when you're with us.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations and wearing a face covering - which is required - whenever you're in public areas of the hotel. We do appreciate your support and understanding. We remind you also to practice social distancing, staying at least 6 feet or 2 meters from other guests and hotel associates.
Employee Responsibilities
  • Magnolia Houston will defer to Center for Disease Control recommendations along with federal/local government regulations for what appropriate Personal Protective Equipment (PPE) is to be worn by employees.
  • PPE is provided by the hotel. Disposable or cloth masks are also acceptable
  • Employees must follow CDC guidelines for handwashing. Employees are required to wash their hands for minimum 20 seconds after using the restroom, eating or drinking, smoking, handling guest items, taking breaks, before beginning shifts, and as needed throughout their shift. Using hand sanitizer when a sink is unavailable is acceptable.
  • Employees will dry hands with disposable towels.
  • Employees are not to touch their eyes, nose, or mouth.
  • Employees are to keep a safe distance from others while on property.
  • Shared tools & equipment must be disinfected after each employee's shift or transfer to new employee.

Employee Health Screening

  • Magnolia Houston screens their employees upon arrival for the beginning of a shift.
  • Daily screenings must be documented in a confidential log kept by the MOD.
  • If an associate does not pass the health screening, they must go home.
  • All employees must sign & date "Stout Street Hospitality's COVID-19 Employee Screening Procedures Agreement" upon returning to work.

Social Distancing

  • Magnolia Houston follows the CDC's recommended social distancing guidelines and will advise guests to stay 6' apart from people they are not traveling with.
  • The hotel will clearly mark appropriate distancing and provide one-way guest flow using CDC-approved signage.
  • The hotel will arrange public space furniture and gym equipment to encourage social distancing.

Public/Communal Spaces & Meeting Rooms

  • The hotel must provide sanitizing stations at all entrances, in meeting spaces, and at elevator banks.
  • The hotel will clean the following locations multiple times per day (though not limited to this list): desk check-in counters, elevators, elevator buttons, door handles, ATMs, vending machines, room keys, gym equipment, ice machines, public bathrooms, etc.
  • The hotel will follow local government guidelines regarding capacity maximums and spacing for all meetings.

Signage - Front of House & Back of House

  • Health and hygiene reminders must be placed in high-traffic public space areas on property.
  • Heath & hygiene reminders must be placed in employee break rooms and at employee entrances/exits where possible. This signage will depict the proper way to wear/dispose of masks, use gloves, wash hands, etc.
Employee Responsibilities
  • Magnolia Houston will defer to Center for Disease Control recommendations along with federal/local government regulations for what appropriate Personal Protective Equipment (PPE) is to be worn by employees.
  • PPE is provided by the hotel. Disposable or cloth masks are also acceptable
  • Employees must follow CDC guidelines for hand washing. Employees are required to wash their hands for minimum 20 seconds after using the restroom, eating or drinking, smoking, handling guest items, taking breaks, before beginning shifts, and as needed throughout their shift. Using hand sanitizer when a sink is unavailable is acceptable
  • Employees will dry hands with disposable towels.
  • Employees are not to touch their eyes, nose, or mouth.
  • Employees are to keep a safe distance from others while on property.
  • Shared tools & equipment must be disinfected after each employee's shift or transfer to new employee.

Employee Health Screening
  • Magnolia Houston screens their employees upon arrival for the beginning of a shift.
  • Daily screenings must be documented in a confidential log kept by the MOD.
  • If an associate does not pass the health screening, they must go home.
  • All employees must sign & date "Stout Street Hospitality's COVID-19 Employee Screening Procedures Agreement" upon returning to work.

Housekeeping & Guest Room Cleaning
  • Prior to check-in of a guest all rooms will be thoroughly cleaned with a disinfectant found on EPA's List N of approved disinfectants. Housekeeping will sanitize high-touch items such as remote controls, toilet seats, handles, phones, light switches, temperature control units, clocks, etc.
  • Hotel employees will not enter an occupied guest room unless specifically requested or to comply with safety protocol. Guest requests to enter a room may be denied for the safety of our employees. A guest may be asked to vacate the room while any necessary repairs or services are taking place in the room.
  • If possible, rooms will be left unoccupied for 48 hours after check-out before cleaning and disinfecting takes place.
  • We have removed many high touch multi-guest items such as coffee makers, compendiums, magazines, pens, pads of paper etc.
  • Upon guest request clean towels and linen will be delivered outside the room door.
  • There will be no daily housekeeping service in occupied rooms.
  • For stays of 14+ days a gift bag of cleaning supplies will be included.

Laundry
  • Magnolia Houston follows the CDC's guidelines for washing linens, towels, and all other laundry.

Back of House
  • Communal items such as coffee makers, microwaves, silverware and other shared items will be temporarily removed.
  • Furniture has been re-arranged in break areas and cafeteria to encourage social distancing.
  • Employee breaks will be staggered to minimize large groups from being on break at the same time.
  • The hotel will clean the following locations multiple times per day (though not limited to this list): service elevators, elevator buttons, door handles, break room/cafeteria items
  • Encourage social distancing in office areas, locker rooms, etc.

Public/Communal Spaces & Meeting Rooms
  • The hotel must provide sanitizing stations at all entrances, in meeting spaces, and at elevator banks.
  • The hotel will clean the following locations multiple times per day (though not limited to this list): desk check-in counters, elevators, elevator buttons, door handles, ATMs, vending machines, room keys, gym equipment, ice machines, public bathrooms, etc.
  • The hotel will follow local government guidelines regarding capacity maximums and spacing for all meeting

We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications we have made include:

 

  • Fitness Center: Open, cleaning station located within the fitness center, maintained throughout the day
  • Outdoor Pool: Open, seating placed to encourage social distancing, following guidelines for capacity
  • Food & Beverage: Closed until further notice
All Food & Beverage operations are currently closed until further notice.
Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative. Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

 
  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

 

Not a Marriott Bonvoy member? Enroll here.



Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

 

  • Breakfast: Not currently available
  • Lounge Access: N/A
  • Welcome Gift: N/A
  • Late Check-Out: Offered based upon availability
  • Mobile Check-In/Check-Out: Available
  • Mobile Key: N/A
  • Mobile Dining: N/A
  • Mobile Guest Requests: N/A