1601 Lake Robbins Drive, The Woodlands, Texas USA 77380

Taking Care of You

Taking care of you has always been our number one priority, so you can focus on what's most important to you.

As part of Marriott International's family of brands, we have implemented a variety of new protocols and elevated practices, in response to the COVID-19 pandemic and keeping with our high standards of cleanliness and commitment to providing excellent service.

We have also made a few adjustments to the services, amenities, and facilities available during your stay.

Here is what to expect during your stay at The Woodlands Waterway Marriott Hotel & Convention Center.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
The safety of our guests and associates is a top priority. As guidance regarding face coverings and vaccination verification varies by local jurisdiction and may change, guests should review public information websites for the most up-to-date guidance for your destination, as well as the hotel-specific sections below and US and Canada Travel Advisories | Marriott Bonvoy™ before traveling. Unless it is required by local law or order, fully vaccinated guests are no longer required to wear face coverings or social distance in indoor or outdoor areas of the hotel. We ask that all unvaccinated guests continue to wear face coverings and practice social distancing when they are in public spaces inside the hotel.
Signage throughout our hotels to remind guests to maintain social distancing, occupancy limits and seating capacities reductions in our restaurants in compliance with local and state mandates, and partitions installed at front desks and food and beverage service lines.

Mobile check-in and key available.

No valet service is currently available for parking.
In keeping with Marriott's Commitment to Clean, we have notice made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators, and escalators as well as provided more hand sanitizing stations.

Personal Protective Equipment (PPE): Staff members will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities. Guests are welcome to wear personal face coverings.

Electrostatic Spraying: We're utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols. (Starting in September)

Room Amenities:
  • Guests can request contactless coffee delivery
  • Disinfectant wipes are available in the room for every arriving guest as well as upon request

Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will not provide housekeeping automatically every day. If you wish to receive daily housekeeping refresh service, please let our guest services team know. We will be happy to schedule service according to your preferences. Please note that if you are staying with us a bit longer, we will automatically clean your guest room after every 6th night.

We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications we have made include:

  • Fitness Center: Open 24-hours
  • Spa: Open 9am - 6pm daily
  • Outdoor Pool: 6am - 11pm
  • Valet Parking: 7-days a week

We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications we have made include: 


Breakfast in Acqua Restaurant

  • Monday - Friday 6:30AM - 11AM
  • Saturday 7AM - 11:30AM
  • Sunday 7AM - 12PM


Acqua Lounge

Also serves pool area, for pickup or delivery to the pool.

  • Sunday - Thursday 4:30PM - 11PM
  • Friday 4:30PM - 12AM
  • Saturday 12PM - 11PM



  • Sunday - Thursday 6AM - 11AM and 4:30PM - 11PM
  • Friday 6AM - 11:30AM and 2PM - 12AM
  • Saturday 6AM - 12AM


In Room Dining: Order from a selection of items on In Room Dining menu and we will deliver to your room, available 7-days a week. $5 delivery fee applies.

  • Monday - Friday 7AM - 11AM, 5PM - 11PM
  • Saturday: 7AM - 11PM
  • Sunday: 7AM - 12PM, 5PM - 11PM
  • Breakfast:
    • Monday - Friday 7AM - 11AM
    • Saturday & Sunday 7AM - 12PM
  • Dinner:
    • Sunday - Friday 5PM - 11PM
    • Saturday 12PM - 11PM
Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:
  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.


Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:


  • Lounge Access: Currently closed
  • Welcome Gift: 1000 points per stay or $10 F&B voucher
  • Late Check-Out: based on availablity
  • Mobile Check-In/Check-Out: available via the Marriott BonVoy app
  • Mobile Key: available via the Marriott BonVoy app
  • Mobile Dining: not currently available
  • Mobile Guest Requests: encourage pick up items from Front Desk to ensure social distancing