1441 Winchester Avenue, Ashland, Kentucky USA 41101

Taking Care of You.

Taking care of you has always been our number one priority, so you can focus on what's most important to you.

As part of Marriott International's family of brands, we have implemented a variety of new protocols and elevated practices, in response to the COVID-19 pandemic and keeping with our high standards of cleanliness and commitment to providing excellent service.

We have also made a few adjustments to the services, amenities, and facilities available during your stay.

Here is what to expect during your stay at Delta Hotels Ashland Downtown.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations and wearing a face covering - which is required - whenever you're in public areas of the hotel. We do appreciate your support and understanding. We remind you also to practice social distancing, staying at least 6 feet or 2 meters from other guests and hotel associates.
Signage throughout our hotel. Must ask for access to fitness center, valet service has been discontinued, Partitions installed at front desk. reductions in capacities in meeting rooms and bards. Sanitation stations throughout the hotel. Limited direct contact with guests through mobile key.
We have increased frequency and disinfection of public areas; fitness center, meeting rooms, etc. Staff members are wearing appropriate PPE. Signs mandating mask usage with guests and complimentary masks are available at front desk. Electrostatic sprayer is being utilized. Disinfectant wipes being offered to guests.

Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will not provide housekeeping automatically every day. If you wish to receive daily housekeeping refresh service, please let our guest services team know. We will be happy to schedule service according to your preferences. Please note that if you are staying with us a bit longer, we will automatically clean your guest room after every 6th night.
  • Fitness Center: Open with one guest at a time and must request access.
  • Valet service discontinued.
  • Lounges open with limited capacity and mandatory mask usage.
Restaurant is open with limited capacity and mandatory mask usage.
Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:
 
  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you have departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room.
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

 Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

 

  • Breakfast: Pantry currently closed. We offer complimentary grab and go coffee and sandwiches.
  • Lounge Access: N/A
  • Welcome Gift: Guest is offered complimentary items from the market.
  • Late Check-Out: Late check out offered to members.
  • Mobile Check-In/Check-Out: Available to all guests.
  • Mobile Key: Available to all guests.
  • Mobile Dining: N/A
  • Mobile Guest Requests: Guest can request extra items thru mobile chat. We deliver to their door thru contactless delivery.