6755 Fallsview Boulevard, Niagara Falls, Ontario Canada L2G 3W7

Taking Care of You

Taking care of you has always been our number one priority, so you can focus on what's most important to you.

As part of Marriott International's family of brands, we have implemented a variety of new protocols and elevated practices, in response to the COVID-19 pandemic and keeping with our high standards of cleanliness and commitment to providing excellent service.

We have also made a few adjustments to the services, amenities, and facilities available during your stay.

Here is what to expect during your stay at Niagara Falls Marriott on the Falls.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations and wearing a face covering - which is required - whenever you're in public areas of the hotel. We do appreciate your support and understanding. We remind you also to practice social distancing, staying at least 6 feet or 2 meters from other guests and hotel associates.
We are taking the following measures to ensure the health & safety of our guests during their stay. Measures include signage throughout our hotels to remind guests to maintain social distancing, occupancy limits and seating capacity reductions in our restaurants in compliance with physical distancing guidelines.
In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. This includes sanitizing local areas within the hotel and rooms with enhanced hospital grade sanitizer regularly, and removing all guest room collateral and coffee/tea set up to reduce physical contact.

Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will not provide housekeeping automatically every day. If you wish to receive daily housekeeping refresh service, please let us our guest services team know. We will be happy to schedule service according to your preferences. Please note that if you are staying with us a bit longer, we will automatically clean your guest room after every 6th night.
We are committed to making the amenities and services at our property available for our guests while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. We have opened our fitness center, shuttle, golf amenities with limitations. The modifications we have made include mask requirements upon entering our fitness center and other public areas. We require social distancing for all amenities within the hotel.
Milestones On The Falls: Opened everyday, Located on the 2nd Floor of the hotel.

Breakfast Café: Opened everyday from 7am - 11am (hours are subject to change).

In Room Dining: Opened everyday Click to see menu.

Starbucks: Opened daily, located in the Lobby.

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

 

  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room.
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

 

Not a Marriott Bonvoy member? Enroll here.



Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

 

  • Breakfast: You and one guest breakfast in the Café (Both hotels)
  • Lounge Access: Closed
  • Welcome Gift: Yes
  • Mobile Check-In/Check-Out: Yes
  • Mobile Key: Yes
  • Mobile Dining: No
  • Mobile Guest Requests: Yes