6755 Fallsview Boulevard, Niagara Falls, Ontario Canada L2G 3W7

Taking Care of You

Taking care of you has always been our number one priority, so you can focus on what's most important to you.

As part of Marriott International's family of brands, we have implemented a variety of new protocols and elevated practices, in response to the COVID-19 pandemic and keeping with our high standards of cleanliness and commitment to providing excellent service.

We have also made a few adjustments to the services, amenities, and facilities available during your stay.

Here is what to expect during your stay at Niagara Falls Marriott on the Falls.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
The safety of our guests and associates is a top priority. As guidance regarding face coverings and vaccination verification varies by local jurisdiction and may change, guests should review public information websites for the most up-to-date guidance for your destination, as well as the hotel-specific sections below and US and Canada Travel Advisories | Marriott Bonvoy™ before traveling. Unless it is required by local law or order, fully vaccinated guests are no longer required to wear face coverings or social distance in indoor or outdoor areas of the hotel. We ask that all unvaccinated guests continue to wear face coverings and practice social distancing when they are in public spaces inside the hotel.

The following measures are in place to ensure the health & safety of our guests during their stay. Measures include signage throughout our hotels to remind guests to maintain social distancing, occupancy limits and seating capacity reductions in our restaurants in compliance with physical distancing guidelines.


Face coverings(masks) are required to be worn all public areas per Niagara Region by-law policy - The Niagara Region Face Covering By-law

In keeping with Marriott’s Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. This includes sanitizing local areas within the hotel and rooms with enhanced hospital grade sanitizer regularly, and removing all guest room collateral and coffee/tea set up to reduce physical contact.
Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will not provide housekeeping automatically every day. If you wish to receive daily housekeeping refresh service, please let us our guest services team know. We will be happy to schedule service according to your preferences. Please note that if you are staying with us a bit longer, we will automatically clean your guest room after every 6th night.

We are committed to making the amenities and services at our property available for our guests while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing.


In addition to mandatory masks being worn in all public areas in accordance with Niagara Region By-law, Ontario's proof of vaccination mandate is in effect, and is required in some settings which include hotel amenities. Learn more 


Payment Options: Cash payments are not being accepted at this time.


Indoor pool: closed


Fitness center: closed


Concierge Lounge - Closed

Restaurant Availability and Hours may change without notice please contact the restaurant for hours. 


As of January 5 restaurants will be limited to takeout only.

In addition to mandatory masks being worn in all public areas in accordance with Niagara Region By-law, Ontario's proof of vaccination mandate is in effect. Learn more 


Milestones On The Falls: Open Friday-Saturday


Breakfast Café: Open daily to January 9, then open Saturdays 


In Room Dining: Not available Tuesday-Wednesday


Starbucks: Open Daily, located in the Lobby


Lobby Bar: Closed


Concierge Lounge - Closed

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:


  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room.
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.


Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:


  • Breakfast: You and one guest breakfast in the Café (Both hotels)
  • Lounge Access: Closed
  • Welcome Gift: Yes
  • Mobile Check-In/Check-Out: Yes
  • Mobile Key: Yes
  • Mobile Dining: No
  • Mobile Guest Requests: Yes