2 Waterway Square Place, The Woodlands, Texas USA 77380

Stay Well and Together We Can Rise

Westin is a place where you don't just get up, you rise. And now, more than ever, we want you to rise with confidence.

As part of Marriott International's family of brands, we have implemented a multi-pronged approach to meet the health and safety requirements of our "Commitment to Clean" standards.

For a restorative and fulfilling stay, we want to provide you with all the details regarding changes to our services, amenities and facilities during this time.

Find your balance. Your Westin team is here to help you be your best.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations, practicing social distancing (staying at least 6 feet or 2 meters from other guests and hotel associates), and wearing face coverings whenever you're in public areas of the hotel. We do appreciate your support and understanding.

You will find signage throughout our hotel to remind guests to maintain social distancing. Occupancy limits and seating capacity reductions in our restaurants are in compliance with local and state mandates. We have installed partitions at the front desk and food and beverage service lines. 

Mobile check-in and service requests are available via the Marriott Bonvoy™ mobile app. 

Self-parking is available in the Westin garage across the street. No valet service is currently available for parking.
 

To limit entry of occupied guestrooms, housekeeping cleaning service will be provided only for stays of four nights or longer. Guests request for towel refresh, trash service, and amenities (soap, shampoo, coffee, etc,) should be made through the Front Desk or mobile app. Guests can also receive cleaning service upon request. 

The Westin at The Woodlands uses cleaning products and protocols that meet EPA guidelines and are approved for use against viruses, bacteria and other airborne and bloodborne pathogens.   



Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will not provide housekeeping automatically every day. If you wish to receive daily housekeeping refresh service, please let us our guest services team know. We will be happy to make schedule service according to your preferences. Please note that if you are staying with us a bit longer, we will automatically clean your guest room after every 6th night.

We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications we have made include:

 

  • Fitness Center: Open with routine cleaning and social distancing protocols. Open 24 Hours.
  • Spa: Currently Closed                                                                                                                                                                                                     
  • Pool: Infinity pool is open daily  6AM-10PM with cabana rentals available. 

Sorriso Modern Italian Kitchen will continue to offer dinner daily from 4:00 p.m. - 10:00 p.m., with the authentic flavors of Italy and an extensive wine list.

 

Early and even late-morning risers will be able to wake up to a wide selection of beverages and culinary items at the hotel's in-house Starbucks®, which will be open daily from 7:00 a.m. - 4:00 p.m.

 

Como Social Club is currently closed. 

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:
 
  • Mobile Check-In/Check-Out. Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key. Forgo the front desk altogether and go straight to your guest room
  • Mobile Dining. Order your private, in-room dining through the app.
  • Mobile Guest Requests. Connect with us via the app to request items you would like delivered to your guest room.

 

Not a Marriott Bonvoy member? Enroll here.



Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:
  • Breakfast: Platinum+ members that select breakfast as their welcome gift receive a Starbucks voucher for one drink and one pastry redeemable at the on-site Starbucks in the Lobby.
  • Welcome Gift: Platinum+ members can choose breakfast or points.
  • Late Check-Out: Late Check Out - Base upon availability.
  • Mobile Check-In/Check-Out: Mobile Check-In/Check-Out - Available to all members.
  • Mobile Guest Requests: Available to all members
The hotel's 28,000 square feet of flexible meeting and event space is available for guests and groups to reserve. Full meeting and events as well as catering and wedding services are available, with social distance sets that include wider aisles and increased distance between chairs. The Westin at The Woodland's safe meeting plans include cleaning guidelines, meeting design, and room layout that considers traffic flow.