Oaza Montegi, Haga Gun Motegi Machi, Japan 321-3531

Rest Assured

At Fairfield by Marriott Tochigi Motegi, we live by the Golden Rule. Treating others like we'd like to be treated. It has always been our guiding principle.

That passion holds true now more than ever. As part of Marriott International's family of brands, we have implemented a multi-pronged approach to meet the health and safety requirements of our "Commitment to Clean" standards. These new protocols and elevated practices ensure high standards of cleanliness with a continued passion for service.

Taking great care of you starts with letting you know what to expect during your stay. Here are some of the steps we are taking and changes we have made to our amenities, services and facilities during your stay at Fairfield by Marriott Tochigi Motegi.

Let us introduce you to what to expect.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations, practicing social distancing (staying at least 6 feet or 2 meters from other guests and hotel associates), and wearing face coverings whenever you're in public areas of the hotel. We do appreciate your support and understanding.
・Hand sanitizer stations are available at the front desk
・Temperature checks upon arrival
・Partitions have been installed at front desks
・Cashless payment is available
・Signage in our hotel will remind guests to maintain social distancing in elevators and other public areas

Personal Protective Equipment (PPE). 

Staff members will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing. Guests are welcome to wear personal face coverings.


Housekeeping Service.
Every guest room is thoroughly cleaned and disinfected prior to your arrival.



Every guest room is thoroughly cleaned and disinfected prior to your arrival. We will provide housekeeping cleaning services after your third night with us and while you are away from the room. If you'd like to receive additional daily cleaning, simply let our team know and we will gladly take care of it.
Lounge: Open, signage asking guests to maintain social distancing
Food & Beverage outlets not available in the hotel
Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.



Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

 

  • Mobile Check-In/Check-Out. Let us know via the app when you are planning to arrive and once you departed.

  • Mobile Key. Forgo the front desk altogether and go straight to your guest room

  • Mobile Dining. Order your private, in-room dining through the app.

  • Mobile Guest Requests. Connect with us via the app to request items you would like delivered to your guest room.


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Not a Marriott Bonvoy member? Enroll here.


 

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

Welcome Gift: Available for our Gold, Platinum, Titanium, and Ambassador Elite members
Late Check-Out: Subject to room availability
Mobile Check-In/Check-Out: Available
Mobile Key: Available
Mobile Guest Requests: Available