Carrer Ricardo Curtoys Gotarredona, 37, Santa Eulalia del Rio, Balearic Islands Spain 07840

Soak it in and live it up. We'll take care of the rest.

To embrace the unexpected, preparedness is key -- which is what we've done in response to the COVID-19 pandemic.

As part of Marriott International's family of brands, we have implemented a multi-pronged approach to meet the health and safety requirements of our "Commitment to Clean" standards.

From elevated cleaning protocols to updated services and amenities, we've thoroughly prepped for your arrival.

Here is all the info you need to settle in, make yourself at home, and dive [back] into the W lifestyle.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations, practicing social distancing (staying at least 6 feet or 2 meters from other guests and hotel associates), and wearing face coverings whenever you're in public areas of the hotel. We do appreciate your support and understanding.

Signage throughout our hotel will remind guests to maintain social distancing with revised seating capacities in our restaurants, fitness and spa areas in accordance with Spanish government guidance.

Hand sanitiser stations are available in high-traffic areas. Partitions have been installed at front desks and food service counters.

No valet service is currently available.

We encourage the use of the Marriott Bonvoy App for a faster, contactless check-in.

 

Groups of maximum 10 people.

No smoking allowed in any public space, only in designated area with one guest at a time and minimum distance of 2m.
In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators, and escalators as well as provided hand sanitizing stations in high traffic areas.

Housekeeping Services: Have been revised to limit staff interactions and rooms will be serviced after the 3rd night of stay as standard. Daily service is available upon request.

Personal Protective Equipment (PPE): Staff members will wear PPE (e.g. face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities. Guests are welcome to wear personal face coverings.

Electrostatic Spraying: We're utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols.

Room Amenities:
  • Coffee machines & Kettles - Sanitised for your safety.
  • Disinfectant wipes are provided in rooms.

Every guest room is thoroughly cleaned and disinfected prior to your arrival. We will provide housekeeping cleaning services after your third night with us and while you are away from the room. If you'd like to receive additional daily cleaning, simply let our team know and we will gladly take care of it.

We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications we have made include:

 

  • FIT: Open, reduced capacity, advance booking required. Time limit may be in place at peak times to enable enhanced cleaning protocols. Open everyday from 06.00 to 21.00
  • Wet Deck: Open, reduced capacity. Open everyday from 10.00 to 01.00. No new guests after midnight. Sitting at bar only until 10pm, after nobody can approach the bar area. Must maintain 1.5m between guests at bar
  • Away Spa: Open, advance booking required. Open from Tuesday to Saturday from 12.00 to 20.00
  • Games Room: Open, reduced capacity. Open everyday from 10.00 to 18.00
  • W Lounge: Open, reduced capacity. Open everyday from 10.00 to 01.00. No new guests after midnight. Sitting at bar only until 10pm, after nobody can approach the bar area. Must maintain 1.5m between guests at bar
  • Bridge Bar: Open, reduced capacity. Open everyday from 07.30 to 11.00
  • La Llama restaurant: Open for breakfast from 07.30 to 11.30
  • Chiringuito Blue: Open, reduced capacity advance booking required. Open everyday from 12.00 to 12.00 AM
  • Ve Café: Open, reduced capacity. Open everyday from 09.00 to 17.00
  • Glow Rooftop: Closed
  • Below Club: Closed

 

According to local regulations, in the previous venues:

 

  • Groups of maximum 10 people allowed. Not allowed more than one booking for the same group that exceeds 10 people.
  • No smoking allowed in any public space, only at designated area with one guest at a time with minimum distance of 2m.
  • Guest must be seated at a table, if not at table must be wearing a mask. 

 

We have revised service across our Restaurants and Bars. QR codes are available in all areas. We strongly recommend advance booking, use of contactless payments or credit/debit card payments.


In room dining is available to our guestrooms. Menu is displayed on TV.  At the following venues, maximum number of people in one group can be 10. No smoking is allowed in any public space, only at a designated area with one guest at a time with minimum distance of 2m. Guests must be seated at table, if guests are not seated must be wearing a mask.

 

  • La Llama Restaurant: Open for Breakfast. From 07.30 to 11.30
  • W Lounge: Open from 10.00 to 01.00. No new guests after midnight. Sitting at bar is allowed only until 10pm after nobody can approach bar area and must maintain 1.5m between guests.
  • Ve Café: Open from 09.00 to 17.00
  • Chiringuito Blue: Open from 12.00 to midnight

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative. Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

 

  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.
 

Not a Marriott Bonvoy member? Enroll here.



Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

 

  • Breakfast: Available at La Llama Restaurant. A-la-carte menu. Self-service buffet not available.
  • Welcome Gift: Available. Points offer for Gold Elite, Platinum Elite, Titanium Elite and Ambassador Elite members
  • Late Check-Out: Available upon availability. Platinum Elite, Titanium Elite and Ambassador Elite can request late check out until 16.00
  • Mobile Check-In/Check-Out: Available, ID to be presented at Front Desk on arrival.
  • Mobile Key: Available, as per standard.
  • Mobile Dining: Not available through Mobile App. In room dining is available, please contact Whatever/Whenever
  • Mobile Guest Requests: Available via Mobile Chat.