7202 East 21st Street, Indianapolis, Indiana USA 46219

Taking care of you.

Taking care of you has always been our number one priority, so you can focus on what's most important to you.

As part of Marriott International's family of brands, we have implemented a variety of new protocols and elevated practices, in response to the COVID-19 pandemic and keeping with our high standards of cleanliness and commitment to providing excellent service.

We have also made a few adjustments to the services, amenities, and facilities available during your stay.

Here is what to expect during your stay at Indianapolis Marriott East.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations and wearing a face covering - which is required - whenever you're in public areas of the hotel. We do appreciate your support and understanding. We remind you also to practice social distancing, staying at least 6 feet or 2 meters from other guests and hotel associates
Upon arrival you will be aware of informational signage to make everyone aware of mask requirements in the hotel as well as social distancing. Sanitizer stations are located in all high traffic areas. At registration you will see plexiglass panels which allow us to interact safely with our guests. We offer mobile check-in and keys are sanitized after each stay. Our restaurant is operating at 50% capacity which allows for comfortable distancing between tables. Our fitness center is available 24 hours a day with entrance keys available at the Front Desk. The center is sanitized after each use. Housekeeping service is not provided during the stay. Additional amenities are available at anytime by calling the Front Desk.

In keeping with Marriott's Commitment to Clean, we have notice made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

Enhanced Public Space Cleaning.

We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators, and escalators as well as provided more hand sanitizing stations.

Personal Protective Equipment (PPE).

Staff members will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities. Guests are welcome to wear personal face coverings.

Electrostatic Spraying.

We're utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols. Disinfectant wipes are available in the room.



Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will not provide housekeeping automatically every day. If you wish to receive daily housekeeping refresh service, please let our guest services team know. We will be happy to schedule service according to your preferences. Please note that if you are staying with us a bit longer, we will automatically clean your guest room after every 6th night.

Fitness Center: Open. Key can be obtained at the Front Desk. Capacity limited to four individuals at a time. Center is sanitized after each use.


Indoor Pool and Spa-Will reopen on November 10th. Keys can be obtained at the Front Desk. Capacity is limited to ten individuals per hour. Pool area is sanitized at the end of each hour of usage.

Skylight Wine Bar and Bistro is open for 3 meals a day. We serve from 6 a.m. until 2p.m. and from 5 p.m. until 10 p.m. The restaurant is operating at 50% of capacity which allows for social distancing between tables. Full bar service is available however current local ordinances do not allow seating at the bar. Each table is disinfected after each party is finished. Masks are required until seated at your table.
Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.



Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

 

  • Mobile Check-In/Check-Out. Let us know via the app when you are planning to arrive and once you departed.

  • Mobile Key. Forgo the front desk altogether and go straight to your guest room

  • Mobile Dining. Order your private, in-room dining through the app.

  • Mobile Guest Requests. Connect with us via the app to request items you would like delivered to your guest room.


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Not a Marriott Bonvoy member? Enroll here.


 

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

Breakfast: Platinum Level Bonvoy members will receive 2 complimentary breakfasts each morning in the Skylight Wine Bar and Bistro (6 a.m. - 11 a.m.).
Lounge Access: Our lounge is currently closed.
Welcome Gift: Choice of $10 Food and Beverage Certificate or 500 points for Platinum Level Bonvoy members.
Late Check-Out: 4 p.m.. checkout is available for all Bonvoy Elite Level members.
Mobile Check-In/Check-Out: Mobile Check-in /Check-Out available to all Bonvoy Elite members.
Mobile Key: Mobile Key is available to all Bonvoy members that have at least one stay with Marriott
Mobile Dining: Not offered at this location.
Mobile Guest Requests: Available to all through Bonvoy Mobile App