10 S West Street, Indianapolis, Indiana USA 46204

Stay well.

Welcome to JW Marriott Indianapolis.

Now more than ever, we are passionate about delivering an exceptional experience and truly memorable moments throughout your stay.

In response to current cirumstances surrounding the COVID-19 pandemic, we have implemented a variety of new protocols and elevated practices, keeping with our high standards of cleanliness and luxury service.

Allow us to introduce you to some of the measures we have implemented and what to expect at our hotel regarding changes to amenities, services, and facilities.

We are delighted to welcome you.
show more

Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
The safety of our guests and associates is a top priority. As guidance regarding face coverings and vaccination verification varies by local jurisdiction and may change, guests should review public information websites for the most up-to-date guidance for your destination, as well as the hotel-specific sections below and US and Canada Travel Advisories | Marriott Bonvoy™ before traveling. Fully vaccinated guests are no longer required to wear face coverings or social distance in indoor or outdoor areas of the hotel, unless required by local law.


  • Mobile check-in and key service requests are delivered right to your door via the Marriott Bonvoy™ mobile app.
  • Mobile Dining Available in August - Ask Front Desk for Details

In keeping with Marriott's Commitment to Clean, we have notice made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:


  • Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators, and escalators as well as provided more hand sanitizing stations.

Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will not provide housekeeping automatically every day. If you wish to receive daily housekeeping refresh service, please let us our guest services team know. We will be happy to make schedule service according to your preferences. Please note that if you are staying with us a bit longer, we will automatically clean your guest room after every 4th night.


  • Fitness Center: Open
  • Valet service and self-parking is available onsite
  • OP Italian: Open for breakfast & dinner
  • High Velocity: Open for lunch (weekend only) and dinner (daily)
  • Starbuck's: Open daily at 6:30am
  • OP Italian: Open for breakfast daily, 7am - 11am
  • High Velocity: Open for lunch (weekend only) and dinner (daily). Take-out available.
  • Starbuck's: Open daily, 6:30am
  • Mobile Dining Available in August
Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

  • Mobile Check-In/Check-Out. Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key. Forgo the front desk altogether and go straight to your guest room
  • Mobile Dining. Order your private, in-room dining through the app.
  • Mobile Guest Requests. Connect with us via the app to request items you would like delivered to your guest room.


Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:


  • Breakfast: No full service breakfast is available. 750 points are provided for Platinum, Titanium and Ambassador level members.
  • Lounge Access: Concierge Lounge is closed.
  • Welcome Gift: $10 credit voucher for F&B or gift shop.
  • Late Check-Out: Based on availability, Gold 2 pm, Platinum and Ambassadors 4 pm.
  • Mobile Check-In/Check-Out: Expected to be activated by 9/1/20
  • Mobile Key: Expected to be activated by 9/1/20
  • Mobile Dining: Not available.
  • Mobile Guest Requests: Available.