Barbaros Bulvari No: 145, Besiktas, Istanbul, Turkey 34349

Explore the World with Confidence

At Renaissance Istanbul Polat Bosphorus Hotel, we know that travel is an opportunity to pursue your curiosity with confidence and ease.

We've got you covered, especially considering the current circumstances surrounding the COVID-19 pandemic.

As part of Marriott International's family of brands, we have implemented a multi-pronged approach to meet the health and safety requirements of our "Commitment to Clean" standards.

We wanted to outline a few of the changes and enhancements you should expect during your stay - including changes to our amenities, services and facilities.

Here is what you can expect when you're with us.
show more

Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations, practicing social distancing (staying at least 6 feet or 2 meters from other guests and hotel associates), and wearing face coverings whenever you're in public areas of the hotel. We do appreciate your support and understanding.
Signage throughout our hotels to remind guests to maintain social distancing, occupancy limits and seating capacities reductions in our restaurants in compliance with local and state mandates, and partitions installed at front desks and food and beverage service lines.

Mobile check-in /check out via the Marriott Bonvoy™ mobile app.

Valet & Luggage service is available.

In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

 

  • Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators, and escalators as well as provided more hand sanitizing stations.
  • Personal Protective Equipment (PPE): Staff members will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities. Guests are welcome to wear personal face coverings.
  • Electrostatic Spraying: We're utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols.
  • Room Amenities: In-room coffee makers and minibar are available.
  • Disinfectant Wipes: Available in the room for every arriving guest as well as upon request.


Every guest room is thoroughly cleaned and disinfected prior to your arrival. We will provide housekeeping cleaning services after your third night with us and while you are away from the room. If you'd like to receive additional daily cleaning, simply let our team know and we will gladly take care of it.

 

Upon your request, your room will be cleaned 48 hours before you check in. We will stock your room with all necessary supplies so no one will be required to enter your room. Our house keeper will attach a sticker to your door notifying all staff not to enter the room after the cleaning.

  • Fitness Center: Open, face masks required at all times. Reservation required.
  • Spa: Open, reservation required.
  • Lounges: Open, face masks required for entry.

Cleanliness and Health Measures

 

  • Seat allocation considers physical distancing.
  • Menus are transformed into digital QR codes, and the one time printed menus will be provided.
  • The cleaning and disinfecting frequency is increased both for areas where guests or associates are using.
  • Face masks and gloves are provided for all associates working in restaurants, bars, and kitchens.
  • Takeaway are not provided.


Cleanliness and Health Measures for In-Room Dining

 

  • Guests can reach the menu via QR codes and TV screen.
  • Contactless options for drop-off and pick-up at the door are offered to guests.
  • Disposable accompaniments, such as salt and pepper, etc. are used.
  • Trays and trolleys are disinfected between each use.
  • The orders are delivered by a server who is wearing a face mask and gloves. Room service will be specially packaged and delivered right to the door without contact.
  • For meetings and events, tailoring options for groups and enabling reserved spaces.
Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:
 
  • Mobile Check-In/Check-Out. Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key. Forgo the front desk altogether and go straight to your guest room.
  • Mobile Dining. Order your private, in-room dining through the app.
  • Mobile Guest Requests. Connect with us via the app to request items you would like delivered to your guest room.

 

Not a Marriott Bonvoy member? Enroll here.



Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

 

  • Mobile Check-In/Check-Out: Mobile check-in / Check out via the Marriott Bonvoy™ mobile app.