Mim Kemal Oke Cad No 35, Istanbul, Turkey 34367

Stay Well

Welcome to The St. Regis Istanbul.

Now more than ever, we are passionate about delivering an exceptional experience and truly memorable moments throughout your stay.

In response to current circumstances surrounding the COVID-19 pandemic, we have implemented a variety of new protocols and elevated practices, keeping with our high standards of cleanliness and luxury service.

Allow us to introduce you to some of the measures we have implemented and what to expect at our hotel regarding changes to amenities, services, and facilities.

We are delighted to welcome you.
show more

Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations, practicing social distancing (staying at least 6 feet or 2 meters from other guests and hotel associates), and wearing face coverings whenever you're in public areas of the hotel. We do appreciate your support and understanding.
The St. Regis Istanbul is committed to making the amenities at our property available to our guest while complying with local and international Covid-19 related regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing.

Marriott International Commitment to Clean guidelines on chemicals and equipment usage is strictly implemented in all hotel services that are effective against viruses. Disinfection at high-volume areas and regularly touched surfaces in both front and back of the house is carefully executed on a 24 hours base.

The St. Regis Istanbul proudly carries its "Safe Tourism Certification" given by an international accreditation and certification company in direction with Ministry of Tourism and Ministry of Health by strictly applying Public Space and surgically cleaning guest rooms.

In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

 

  • Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, especially in high-traffic areas like restrooms, elevators etc. on an ongoing 24 hours circle. Further we provide hand sanitizing stations within the public spaces, on floors that are easily reachable by all guests any time.
  • Personal Protective Equipment (PPE): Associates wear required PPE based on the activities they are performing. Guests are also required wear personal face covering in public areas. Free masks to be provided upon entry and on request for our guests.
  • Guest Rooms: Every guest room is thoroughly and surgically cleaned and disinfected with our global hygiene partner Ecolab's products by trained associates under the strict guidelines of Marriott Cleanliness Standards and Ministry of Health. Items such as remote control, pens are all sanitized and covered for each arriving guest.
  • All linen are washed in high temperature and wrapped individually. Each room is sealed for the next arrival. Let us know if you wish not to have our team members enter your room during your stay.
  • Hospital Grade Enhanced Technologies: We're using enhanced technologies such as electrostatic sprayers with hospital-grade disinfectants for public areas and guest rooms. UV light disinfecting is also in place for guest cards to support our already rigorous cleanliness protocols.
  • Internationally accredited safe hotel certification: The St. Regis Istanbul proudly carries its "Safe Tourism Certification" given by an international accreditation and certification company in direction with Ministry of Tourism and Ministry of Health.
  • HVAC: As per the Ministry of Health CoVid-19 guidelines, all establishments should be using 100% fresh air circulation in HVAC system. The St. Regis Istanbul provides 100% fresh air in all closed areas. Also, the windows are easily opened so our guests can open their windows in rooms.


Every guest room is thoroughly cleaned and disinfected between each guest. We will continue to provide housekeeping services daily while you are away from the room. If you have any specific housekeeping preferences or would like to not receive housekeeping service during your stay, please contact guest services at any time.

IRIDIUM SPA:
Safety and sanitation in the Spa journey are essential for health, improving both guest's and employee's overall well-being. Spa and fitness center will accept guests with reservation only. Guests may access Spa menus on their personal mobile devices via QR codes and chose to proceed with contactless payment. New guests will only be accepted to fitness center, collective areas or treatment rooms, after they are cleaned and disinfected with ULV device. All lockers are cleaned, disinfected and locked prior to guest use. Services at Iridium Spa are provided through highest level of hygienic conditions and all grooming items including massage oils are replaced by personalized and disposable single use items. All staff serve with masks and visors in accordance with determined disinfection rules before and after each session. All areas used collectively such as sauna, steam bath and Turkish bath will serve one guest at a time or accept family-specific reservations only.


Every treatment room and collective area is thoroughly cleaned and disinfected with our global hygiene partner Ecolab's products and our trained associates under the strict guidelines of Marriott Cleanliness Standards and Ministry of Health. Treatments are available between 10.00 AM - 08.00 PM. Each treatment room is left for sanitation and refreshment for two hours before the guest arrives. Beddings and decorative objects have been removed from massage rooms. Massage beds are disinfected carefully after each use.

• Fitness Center
Gym is open 24-hours and usage of the fitness center is limited to one guest per 20 sqm. All fitness equipment are sanitized immediately after each use.

• Pools:
Only guests with reservations are able to use pool area. Only single guest or family-specific reservations are accepted. All resting area and around pools are sanitized immediately after each use.

• Valet / Parking:
Every valet associate has been trained and certified in the latest cleanliness standards as per local and international regulations. Associates are wearing gloves and mask when handling guests' vehicles. Hand sanitizer is offered to guests before and after service. Car keys and vehicles are disinfected after every service.

• Private Transportation:
All cars are disinfected by the ULV Device (Ultra Low Volume Fogging Machine) in accordance with the content determined by the WHO. "Clean Travel" notecards are placed in a clearly visible area within each vehicle, in order for passengers to review the measurements concerning cleaning and disinfection in detail. Hand sanitizer is offered to guests before transportation services. Single-use masks and gloves are kept ready within vehicles at all times. Chauffeurs are measuring and recording their own as well as each guest's temperature before transportation service.

  • As we have been already practicing on expert level for many years, Food Safety is always at the core of our business. All Food handlers are trained and certified on safe preparation and service practices.
  • All full buffet services are eliminated and we have designed new approaches to group dining requests
  • Food and Beverage areas have minimized contact through set up of venues and other social distancing efforts.
  • We have modified our operational practices for In Room Dining. Room service is executed with sanitized equipment and packed cutleries and is delivered right to the door without guest/associate contact unless our guests prefer a service in their room.
  • All welcome food and beverage amenities are packed individually, selected and personalized for each guest.
  • All minibar items are cleaned and sanitized for each guest as well as complimentary In Room Coffee - Tea is individually packed and placed before guests' arrival.
Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:
 
  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

 

Not a Marriott Bonvoy member? Enroll here.



Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

 

  • Breakfast: Platinum Elite, Platinum Premier Elite and Platinum Premier Ambassador members: Choice of 1000 points per stay or breakfast per day, member
  • Lounge Access: Lounge is not available
  • Welcome Gift: Platinum Elite, Platinum Premier Elite and Platinum Premier Ambassador members: Choice of 1000 points per stay or breakfast per day, member
  • Late Check-Out: Platinum Elite, Platinum Premier Elite and Platinum Premier Ambassador members may request a late check out as late as 4.00 PM
  • Mobile Check-In/Check-Out: Not available
  • Mobile Key: Not available until Q2 in 2021
  • Mobile Dining: Not available
  • Mobile Guest Requests: Yes, Mobile Guest Requests are met

Stay well.

Welcome to The St. Regis Istanbul.

Now more than ever, we are passionate about delivering an exceptional experience and truly memorable moments throughout your stay.

In response to current cirumstances surrounding the COVID-19 pandemic, we have implemented a variety of new protocols and elevated practices, keeping with our high standards of cleanliness and luxury service.

Allow us to introduce you to some of the measures we have implemented and what to expect at our hotel regarding changes to amenities, services, and facilities.

We are delighted to welcome you.
show more

Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations, practicing social distancing (staying at least 6 feet or 2 meters from other guests and hotel associates), and wearing face coverings whenever you're in public areas of the hotel. We do appreciate your support and understanding.
The St. Regis Istanbul is committed to making the amenities at our property available to our guest while complying with local and international Covid-19 related regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing.

Marriott International Commitment to Clean guidelines on chemicals and equipment usage is strictly implemented in all hotel services that are effective against viruses. Disinfection at high-volume areas and regularly touched surfaces in both front and back of the house is carefully executed on a 24 hours base.

The St. Regis Istanbul proudly carries its "Safe Tourism Certification" given by an international accreditation and certification company in direction with Ministry of Tourism and Ministry of Health by strictly applying Public Space and surgically cleaning guest rooms.
In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

• Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, especially in high-traffic areas like restrooms, elevators etc. on an ongoing 24 hours circle. Further we provide hand sanitizing stations within the public spaces, on floors that are easily reachable by all guests any time.
• Personal Protective Equipment (PPE): Associates wear required PPE based on the activities they are performing. Guests are also required wear personal face covering in public areas. Free masks to be provided upon entry and on request for our guests.
• Guest Rooms: Every guest room is thoroughly and surgically cleaned and disinfected with our global hygiene partner Ecolab's products by trained associates under the strict guidelines of Marriott Cleanliness Standards and Ministry of Health. Items such as remote control, pens are all sanitized and covered for each arriving guest.
• All linen are washed in high temperature and wrapped individually. Each room is sealed for the next arrival. Let us know if you wish not to have our team members enter your room during your stay.
• Hospital Grade Enhanced Technologies: We're using enhanced technologies such as electrostatic sprayers with hospital-grade disinfectants for public areas and guest rooms. UV light disinfecting is also in place for guest cards to support our already rigorous cleanliness protocols.
• Internationally accredited safe hotel certification: The St. Regis Istanbul proudly carries its "Safe Tourism Certification" given by an international accreditation and certification company in direction with Ministry of Tourism and Ministry of Health.
• HVAC: As per the Ministry of Health CoVid-19 guidelines, all establishments should be using 100% fresh air circulation in HVAC system. The St. Regis Istanbul provides 100% fresh air in all closed areas. Also, the windows are easily opened so our guests can open their windows in rooms.

Every guest room is thoroughly cleaned and disinfected between each guest. We will continue to provide housekeeping services daily while you are away from the room. If you have any specific housekeeping preferences or would like to not receive housekeeping service during your stay, please contact guest services at any time.
IRIDIUM SPA:
Safety and sanitation in the Spa journey are essential for health, improving both guest's and employee's overall well-being. Spa and fitness center will accept guests with reservation only. Guests may access Spa menus on their personal mobile devices via QR codes and chose to proceed with contactless payment. New guests will only be accepted to fitness center, collective areas or treatment rooms, after they are cleaned and disinfected with ULV device. All lockers are cleaned, disinfected and locked prior to guest use. Services at Iridium Spa are provided through highest level of hygienic conditions and all grooming items including massage oils are replaced by personalized and disposable single use items. All staff serve with masks and visors in accordance with determined disinfection rules before and after each session. All areas used collectively such as sauna, steam bath and Turkish bath will serve one guest at a time or accept family-specific reservations only.
Every treatment room and collective area is thoroughly cleaned and disinfected with our global hygiene partner Ecolab's products and our trained associates under the strict guidelines of Marriott Cleanliness Standards and Ministry of Health. Treatments are available between 10.00 AM - 08.00 PM. Each treatment room is left for sanitation and refreshment for two hours before the guest arrives. Beddings and decorative objects have been removed from massage rooms. Massage beds are disinfected carefully after each use.

• Fitness Center
Gym is open 24-hours and usage of the fitness center is limited to one guest per 20 sqm. All fitness equipment are sanitized immediately after each use.

• Pools:
Only guests with reservations are able to use pool area. Only single guest or family-specific reservations are accepted. All resting area and around pools are sanitized immediately after each use.

• Valet / Parking:
Every valet associate has been trained and certified in the latest cleanliness standards as per local and international regulations. Associates are wearing gloves and mask when handling guests' vehicles. Hand sanitizer is offered to guests before and after service. Car keys and vehicles are disinfected after every service.

• Private Transportation:
All cars are disinfected by the ULV Device (Ultra Low Volume Fogging Machine) in accordance with the content determined by the WHO. "Clean Travel" notecards are placed in a clearly visible area within each vehicle, in order for passengers to review the measurements concerning cleaning and disinfection in detail. Hand sanitizer is offered to guests before transportation services. Single-use masks and gloves are kept ready within vehicles at all times. Chauffeurs are measuring and recording their own as well as each guest's temperature before transportation service.
As we have been already practicing on expert level for many years, Food Safety is always at the core of our business. All Food handlers are trained and certified on safe preparation and service practices.
All full buffet services are eliminated and we have designed new approaches to group dining requests
Food and Beverage areas have minimized contact through set up of venues and other social distancing efforts.
We have modified our operational practices for In Room Dining. Room service is executed with sanitized equipment and packed cutleries and is delivered right to the door without guest/associate contact unless our guests prefer a service in their room. All welcome food and beverage amenities are packed individually, selected and personalized for each guest .All minibar items are cleaned and sanitized for each guest as well as complimentary In Room Coffee-Tea is individually packed and placed before guests' arrival.
"Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.



Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

 

  • Mobile Check-In/Check-Out. Let us know via the app when you are planning to arrive and once you departed.

  • Mobile Key. Forgo the front desk altogether and go straight to your guest room

  • Mobile Dining. Order your private, in-room dining through the app.

  • Mobile Guest Requests. Connect with us via the app to request items you would like delivered to your guest room.


 

Not a Marriott Bonvoy member? Enroll here.


"

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

Breakfast: Platinum Elite, Platinum Premier Elite and Platinum Premier Ambassador members: Choice of 1000 points per stay or breakfast per day, member
Lounge Access: Lounge is not available
Welcome Gift: Platinum Elite, Platinum Premier Elite and Platinum Premier Ambassador members: Choice of 1000 points per stay or breakfast per day, member
Late Check-Out: Platinum Elite, Platinum Premier Elite and Platinum Premier Ambassador members may request a late check out as late as 4.00 PM
Mobile Check-In/Check-Out: Not available
Mobile Key: Not available until Q2 in 2021
Mobile Dining: Not available
Mobile Guest Requests: Yes, Mobile Guest Requests are met